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Abstract: Dependability of a system is commonly referred to its reliability, its availability and its maintenability (RAM), but when this concept is applied to user interfaces there is no common agreement on what aspects of user–system interaction are related to a satisfactory RAM level for the whole system. In particular, when dealing with haptic systems, interface dependability may become a crucial issue in medical and in military domains when life-critical systems are to be manipulated or where costly remote control operations are to be performed, like in industrial processes control or in aerospace/automotive engineering and manufacturing. This paper discusses the role of dependability in haptic user interfaces, aiming to the definition of a framework for the assessment of the usability and dependability properties of haptic systems and their possible correlations. The research is based on the analysis of a visual–haptic-based simulator targeted to maintenance activity training for aerospace industry which is taken as a case study. As a result, we propose a novel framework able to collect and then process relevant interaction data during the execution of haptic tasks, enabling to analyze dependability vs. usability correlations. [Copyright &y& Elsevier]

Abstract: One of the most interesting research lines about avatars is the design and the implementation of a synthetic behaviour able to drive avatar''s actions according to an adaptive interaction paradigm. This aspect, indeed, is of fundamental importance to many advanced applications involving avatars and humans. This study presents a novel framework exploiting augmented reality to visualize a synthetic 3D virtual guide inside an exhibit or a public gallery, to assist visitors wearing a Head Mounted Display during their visit and providing them with both visual and informative enhancements not available in a standard tour. The Human–avatar interaction is approached through a model based on timed automata to address the conversational issues and to improve the quality of interaction by means of an effective synchronization. A usability study conducted on an application of this research to the “avatar assisted tour” of a roman villa, confirms the efficacy of the approach. [Copyright &y& Elsevier]

Abstract: This work investigates face recognition based on normal maps, and the performance improvement that can be obtained when exploiting it within a multimodal system, where a further independent module processes visible images. We first propose a technique to align two 3D models of a face by means of normal maps, which is very fast while providing an accuracy comparable to well-known and more general techniques such as Iterative Closest Point (ICP). Moreover, we propose a matching criterion based on a technique which exploits difference maps. It does not reduce the dimension of the feature space, but performs a weighted matching between two normal maps. In the second place, we explore the range of performances offered by different linear and nonlinear classifiers, when applied to the normal maps generated from the above aligned models. Such experiments highlight the added value of chromatic information contained in normal maps. We analyse a solid list of classifiers which were selected due to their historical reference value (e.g. Principal Component Analysis) or to their good performances in the bidimensional setting (Linear Discriminant Analysis, Partitioned Iterated Function Systems). Last but not least, we perform experiments to measure how different ways of combining normal maps and visible images can enhance the results obtained by the single recognition systems, given that specific characteristics of the images are taken into account. For these last experiments we only consider the classifier giving the best average results in the preceding ones, namely the PIFS-based one. [Copyright &y& Elsevier]

Abstract: In the last years, the industrial world has been increasingly adopting computer-aided solutions for design for maintainability and maintenance training tasks with the goal to reduce development costs and to shorten time, and to improve product and service quality. Computer-based training systems created to simulate machine assembly maintenance are normally operated by means of ordinary human–computer interfaces (keyboard, mouse, etc.), but this usually results in systems that are far from the real procedures, and therefore not effective in terms of training. In this study, we show that a better solution may come from the combination of virtual reality techniques and haptic interaction. To this regard, we present the results of a research aimed at testing and evaluating the effectiveness of the haptic feedback for first-person maintenance tasks targeted to the aerospace industry. The proposed system implements an interaction environment in which each of the main maintenance activities can be simulated by the trainee exploiting a hand-based commercial haptic device, operated by means of specific haptic-rendering techniques to provide realistic feedbacks during manipulation. A usability study is included to help assessing the potential of this approach. [Copyright &y& Elsevier]