Search

Abstract Sustainable tourism planning is recommended for destination governance to ensure long-term development that balances the impacts of tourism on a community, especially in overtourism contexts. This study examines a sustainable tourism planning process focusing specifically on stakeholder involvement and the use of co-created evidence. A multi-stakeholder involvement management framework (MSIM) for sustainable tourism was applied to examine its fit to a rigorous case study. The study enhances the MSIM framework, featuring three stages from scene-setting, management of stakeholder involvement, to assessment. The new framework details objectives and tools for each step, and influential factors in managing stakeholders’ involvement. A significant enhancement is the extensive incorporation of evidence into the framework for different purposes (eg developing management policies, plan objectives and implementation tactics, evaluating stakeholders’ involvement). Multiple stakeholders participated in producing and using a variety of evidence throughout the planning process to provide a foundation for planning. This study is one of the first in sustainable tourism to examine evidence as a component of a broad framework to manage stakeholder involvement. It shows the usefulness, position, and dynamic of evidence in destination management. [ABSTRACT FROM AUTHOR]

Since the announcement of the Icelandic Pledge in June 2017, destinations are increasingly turning to national destination pledges as a possible tool to address negative impacts caused by visitors. This article uses qualitative interviews with 17 stakeholders involved in the development and implementation of the full sample of national destination pledges at the time of the research (namely the Icelandic Pledge, the Palau Pledge, the New Zealand Tiaki Promise and the Sustainable Finland Pledge) as an empirical basis. It explores the catalysts for the development of national destination pledges including undesirable visitor behaviour, increasing visitor numbers and a desire to protect the destination and its people. It then demonstrates how national destination pledges are social marketing initiatives, which employ commercial marketing techniques to positively influence visitor behaviour. By analysing the social marketing strategies used by national destination pledges and linking these strategies to behaviour change literature, this paper demonstrates that pledges' use of peer pressure, emotional engagement of visitors, and positive, targeted messaging are all characteristics that hold potential to influence visitor behaviour. [ABSTRACT FROM AUTHOR]

Destination managers frequently describe strategies, plans, or projects in destinations as part of an overall commitment to sustainable development or sustainability in the destination. The meaning of the term sustainability, however, is highly contested in both academia and practice, and it is not at all clear what destination managers mean when they claim to act in the interests of sustainable tourism. This paper assesses the concept of sustainability and its operationalisation by destination managers at the regional destination level. Our international, comparative study examines two destination regions that emphasise nature-based tourism, the Tyrolean Oberland, Austria, and the South Island of New Zealand. Twenty-two high-ranking destination managers representing 20 destinations were interviewed. We demonstrate how colloquial, academic, and applied interpretations of sustainability are tangled and intertwined in day-to-day destination management. The types of destination management interventions that are described as sustainable and the extent to which the economic component of sustainability is prioritised vary strongly across destinations and destination regions. The study results demonstrate that in order to achieve sustainability in destinations, stakeholders need to develop a shared understanding of what constitutes sustainable destination development, and how it can be meaningfully operationalised. [ABSTRACT FROM AUTHOR]

Many global tourist destinations have experienced growth in arrivals. This has triggered various conflicts in destinations and sparked debates as to how to deal with what is increasingly referred to as 'overtourism'. Most Destination Marketing Organisations (DMOs) pursue strategies to stimulate arrivals even further. Pro-growth discourses are reinforced by lead bodies such as the World Tourism Organisation (UNWTO). However, maximisation strategies based on higher numbers of tourists increasingly cause conflicts with local residents, whereas simultaneously undermining climate change mitigation pledges as negotiated in the Paris Agreement. New approaches to destination management based on optimisation are therefore warranted. Drawing on a survey of international tourists (n = 5,249) in south-western Norway, this article discusses whether 'activities', i.e. the development of local, small-scale and ideally more sustainable experiences, can contribute to economic growth without necessarily increasing numbers of arrivals. Results confirm that destinations should seek to better understand their markets, including length of stay, spending, and/or activity intention, to identify profitable markets. Ultimately, such knowledge may help addressing overtourism conflicts while building tourism systems that are more economically, socially, and environmentally resilient. [ABSTRACT FROM AUTHOR]

Length-of-stay (LOS) is a key parameter in destination management that determines the number of guest nights relative to arrival numbers, with concomitant repercussions for revenue generation and other performance indicators. This article investigates the development of LOS for 32 destinations in developed and emerging economies as well as Small Islands and Developing States (SIDS). The analysis is based on UNWTO data for 478.5 million international tourist arrivals, or about 40% of the global total in 2015, for the years 1995-2015. Results show considerable differences in LOS between destinations, with a global trend of falling LOS, by 14.8% over the study period. However, in individual destination countries, LOS was found to be increasing. Analyses of LOS trends reveal that these can neither be explained by distance-decay relationships nor business to leisure arrival ratios. Results are discussed with regard for destination management and revenue optimisation, transport infrastructure needs, as well as sector greenhouse gas emissions. [ABSTRACT FROM AUTHOR]

Slow travel (ST), which emphasizes deeper experiences via slower transportation modes, has been promoted as an alternative to current practice and a more sustainable form of tourism. With lower GHG emissions being a national environmental goal in Taiwan, ST concepts have been garnering attention. The relationship between the environments of destinations and pro-environmental behavior of tourists has attracted relatively little academic attention. To remedy this, the current research establishes a fairly complete model for incorporating factors at the contextual level into the individual determinants useful in encouraging ST. The goal of this research is to understand how certain predictors directly and interactively influence the choices of tourists toward ST. This study collected 508 validly filled surveys addressing 13 industrial tourist destinations, and applied Hierarchical Linear and Nonlinear Modeling (HLM) analyses. In addition to the individual-level factors, including perceived benefits of tourism experiences and ages of tourists, the design of onsite tourism programs at the contextual level was one of the most influential drivers to encourage visitors' ST intentions. Included in this research are the insights into how to promote ST and corresponding suggestions for tourism operations within the context of sustainable tourism and destination management. [ABSTRACT FROM AUTHOR]

Issues concerning destination governance continue to engender much interest and debate in the development of more sustainable forms of tourism. This study explores the implications of a New Public Management approach to tourist destination governance in the historic City of York. Using secondary data, as well as drawing on interviews with a range of destination stakeholders, this study seeks to understand how market ideology is, via the notion of New Public Management, transforming tourism governance in the city. Rather than leading to greater levels of stakeholder engagement, the study demonstrates how the outsourcing of destination management functions to a private sector organisation has had the opposite effect, including a weakening of accountability and the widening of a democratic deficit. The paper provides a unique insight into how public policy discourses manifest themselves at the local level, with implications for tourist destination governance. A critique of New Public Management is offered which extends our understanding of tourism governance structures and stakeholder engagement, with implications for sustainable tourism development discussed. [ABSTRACT FROM AUTHOR]

This study investigates the effects of climate change on tourist mobility in mountain areas, distinguishing between infrastructure, transport operation and travel demand. We examine change in tourist travel demand by proposing a two-step approach to forecast its future development. A multi-origin, multi-destination model for tourism demand quantifies the variation in overnight stays within a given region, and a linear, deterministic model determines the traffic-related implications. The method, tested on the Autonomous Province of South Tyrol (Italy), exhibits expected variations in winter and summer travel demand up to 2080 under different scenarios. Results reveal that average summer traffic can be more than twice as intense as average winter traffic, contributing to significantly increasing the peak days of congestion along the Provincial road network. Despite this evidence, all stakeholders seem to be at an early stage in incorporating this information into their strategic planning. The need for adequate transport policies and measures is considered essential to obtain the optimal balance of transport modes that will be required in the near future. [ABSTRACT FROM AUTHOR]

Virtually all destinations seek to increase tourist numbers, pursuing economic maximization strategies. Considerably less attention is paid to optimizing existing tourist systems to create more profitable, stable, resilient and potentially more sustainable entities. While aspects of tourist expenditure, average length of stay and seasonality as three key destination management variables have received considerable attention in the literature, focus has usually been on the identification of “profitable” tourism markets by considering observed patterns of spending, length of stay and vacation timing. Building on such earlier studies, this paper focuses on flexibilities in these parameters: could tourists have spent more, stayed longer or visited during a different season? Perceptions of destination expensiveness as a potential deterrent to visitation were also addressed. Based on a sample (n= 1914) of domestic and international tourists in the Swedish cities of Kalmar and Stockholm, data were collected in face-to-face interviews using questionnaires. Results indicate considerable potential to optimize the Swedish tourism system with regard to all variables studied, while also providing new insights for destination management in the context of economic resilience. Results also indicate the need for researchers everywhere to have detailed market knowledge if they are to persuade the industry to change its sustainability behavior. [ABSTRACT FROM PUBLISHER]

Mobilities of people, capital, labour, expertise, resources and images create significant challenges for sustainable destination governance. This paper discusses the implications of mobilities for destination governance where fluid populations of tourists, residents, second home owners and recreationists, and transnational flows of labour and capital intersect to create and recreate the physical, social, economic and political characteristics of place. Three key processes that affect destination management are identified: the spatial restructuring of destinations, the pluralisation of destination management and the re-envisioning of community. In a study of the hyper-neoliberal destination of the Gold Coast, Australia, mobilities are examined and implications for governance are discussed. Our research highlights the challenges of measuring, evaluating and understanding the extent and complexity of mobilities, and explores the tensions between mobilities and established sustainable tourism principles that suggest governance should be grounded in local community dialogue and values. The differences between “hard” and “soft” power structures in destination governance are noted. The paper contributes methodological insights into the study of mobilities and to theoretical and practical debates about the influence of mobilities on sustainable destination management, especially the need to re-visit the meanings of long-accepted concepts in sustainable tourism, including “public interest”, “community” and “community-based” tourism. [ABSTRACT FROM AUTHOR]

The concept of sustainable tourism development is widely considered to be necessary for successful tourism development, but there is uncertainty over destination stakeholders’ understanding and thus ability to implement the concept. Utilising diffusion theory, this paper explores the diffusion of the sustainable tourism development concept among stakeholders in the tourism destination of Kret Island, Thailand. The primary data collection involved semi-structured, in-depth interviews undertaken with 10 local government authorities and 45 local residents, and data were analysed using content analysis. Interpersonal communication was the key channel for the concept's diffusion, and the involvement of opinion leaders, change agents and social networks in this diffusion was explored. Many local residents were laggards in the diffusion of sustainable tourism development thinking in comparison with local government and local opinion leaders. It is argued that both interpersonal and media communication and the identification of key actors in the community are needed to effectively diffuse sustainable tourism ideas among destination stakeholders. The results validate the use of diffusion theory as a means to understand the transfer of the sustainable tourism development concept among stakeholders, and they also provide information useful for the design of information dissemination programmes. [ABSTRACT FROM AUTHOR]

This paper discusses green economy planning in tourism; a process characterized by complexity and high levels of uncertainty, where limited data availability and the absence of existing frameworks hinder the development of targeted and effective strategies. It presents an approach for a decision support system (DSS) to assist destinations address challenges and to seize opportunities in this new situation of change. A multidisciplinary approach drawing on the fields of sustainable tourism, destination management and system dynamics was applied to identify the requirements of such a DSS and to present examples of how it may be implemented. A consultancy study in the destination of Sharm El Sheikh (Egypt) was used to develop a holistic model for the requirements of the proposed DSS. Based on this model, examples were developed in the software program Powersim, to provide an insight into how such a DSS could assist destination policymakers, planners and managers with dynamic scenario modelling and planning to help understand and manage the drivers of change – particularly those drivers that are complex and difficult to quantify such as the opportunities presented by green demand. The proposed DSS is intended to be further developed by applying it to new destination case studies. [ABSTRACT FROM AUTHOR]

This paper identifies which information about tourists serves as the best predictor of their pro-environmental behavior at home and on vacation. If a small set of predictors can be identified, the tourism industry would be able to use them to focus attention on attracting tourists with smaller environmental footprints. Results from a survey asking respondents about pro-environmental behavior in their role as residents and tourists indicate that environmental concern, altruism, feeling morally obliged to behave in an environmentally friendly manner, age and regional identity are the best predictors of the segment of people who behave in an environmentally friendly way at home. Income levels and moral obligation best predict membership of the segment of environmentally friendly tourists. The two segments overlap; differences between them are due to the fact that, at home, people can create the infrastructure they require to behave in an environmentally friendly way. On vacation they need to adjust to the infrastructure provided, which can act as a barrier to pro-environmental behavior. Results have direct practical implications, highlighting the value of demand-side approaches to environmentally sustainable tourism for protected areas, both urban and rural, such as focusing on those market segments that have the highest intrinsic inclination to protect the environment. [ABSTRACT FROM AUTHOR]