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Summary: Results of our previous research indicated that older adults believe that there's a lack of sufficient social support from informal sources available to them in difficult situations they face. In follow-up research, we found that older adults defined limitation in their self-sufficiency in daily activities to be the most significant difficult situation for them. This paper disseminates the results of the research seeking to answer the research question: According to older adults, can family be a source of social support in a difficult situation of limitation of self-sufficiency in daily activities? Social support theory is the used theoretical basis. Using the method of qualitative content analysis we analysed 23 semi-structured interviews with older adults. Findings: We found that if two conditions, that is, geographic proximity to individual family members and the quality of relationships with family members, are ensured, family can function as one of the informal sources of social support according to older adults. In case that older adults prefer a formal source of social support, they consider their family as a source of social support only in an extreme situation of limited self-sufficiency. Applications: This study provides social workers with a better understanding of the difficult situations of older adults and what kind of social support older adults prefer. This study also provides an argumentation about the importance of gerontological social work. [ABSTRACT FROM AUTHOR]

Summary: Social workers are expected to challenge the exclusion and oppression of marginalised populations which requires the critical interrogation of prejudicial views, discriminatory attitudes, and oppressive practices. In this regard, social work practitioners need to be vigilant of their own attitudes toward the people they serve. This is relevant to social work practice with sexual minorities. This paper presents the results of a mixed-methods study informed by a critical theoretical frame that explored Vietnamese social work practitioners' attitudes toward sexual minorities. The findings presented in this article were drawn from a survey of 292 social work practitioners based in Hanoi, Vietnam and 12 semi-structured interviews with volunteers recruited from the pool of survey participants. Findings: The findings suggest that practitioners who participated in this study held relatively positive attitudes toward people who identify as lesbian or gay. However, those who had what could be considered moderate to positive attitudes were not necessarily free from prejudicial and discriminatory views, particularly when it came to certain matters such as those relating to their own families and work with young children. Applications: The discussion of the findings illustrate the relevance of the broader social context to Vietnamese social work practitioners' attitudes toward sexual minorities. It highlights the potent influence of dominant ideologies in shaping prejudicial views and attitudes and points to the need for practice at a broader level targeting Vietnamese society and culture as a whole. [ABSTRACT FROM AUTHOR]

Summary: This paper explores arguments for and against increasing social workers' legal powers in adult protection (safeguarding) in England, where there is no direct power of entry. It draws on a research study conducted in 2016–17 involving an international literature review, interviews with social workers (n = 22), managers (n = 15), older and disabled people (n = 6) and carers (n = 5) and a survey of adult safeguarding managers (n = 27). The paper contextualises findings by exploring concepts of vulnerability and autonomy. Findings: Most participants were in favour of increased powers for social workers undertaking safeguarding enquiries. A power of entry was seen to strengthen the legal basis of safeguarding and provide legitimacy for social workers to act. However, many participants expressed reservations, arguing that cases could generally be resolved with good social work, there would be a risk of negative impact on adults at risk and their families, the power of entry conflicted with social work practice and values and it could negatively affect social work relationships. Such arguments indicate a nuanced view of autonomy and vulnerability, which allow for doubt about the autonomy of people with capacity in certain circumstances. Applications: The paper suggests the need for investment in the processes of implementation of risk management if increased legal powers are introduced. There could be a value in encouraging social workers to make explicit their assumptions about the definitions of vulnerability and its impact on autonomy and to explore the subjective experience of vulnerability in their judgements about intervening in these kinds of situations. [ABSTRACT FROM AUTHOR]

Summary: This study reviews two different types of frontline social services for unaccompanied young adult refugees participating in an intensive Social Support Programme implemented in 2016–2019 by a local municipality. More specifically, the study took a phenomenological research approach to review the impact of intensive case management and specialised educational/occupational orientation services on young refugees' capabilities and agency to reach aspired life goals. The capability approach has been applied as a theoretical framework for identifying opportunities and challenges in this regard. The paper covers a mixed-method design that includes qualitative and quantitative data. The qualitative data are drawn from 42 in-depth interviews with 24 young refugees and one interview and three focus group discussions with 10 service providers. The article also includes a limited amount of longitudinal statistics on the aspirations of 31 young refugees upon entering and exiting the support programme. Findings: This article shows theoretical and empirical evidence for utilising the capability approach to review social services for young refugees. Findings suggest that social workers and refugees face intersecting structural and interpersonal tensions that counteract with the expansion of young refugees' capabilities and agency to reach their aspired life goals. Specific strategies are suggested to diminish described challenges. Applications: Social work with unaccompanied young adult refugees should shift its attention from integrating these young individuals into the dominant social order, to prioritising their human development. [ABSTRACT FROM AUTHOR]

Summary: This paper reports the experiences of adults in receipt of social care when relocating to new local authorities, and of family carers. While many matters need to be considered when moving, the study focused specifically on the 'portability' of social care. The study draws on data from semi-structured interviews conducted between July and November 2013 with 12 adults who had relocated between English local authorities. Data were collected prior to the implementation of the Care Act 2014; the potential impact of the Act in respect of relocation is considered. Findings: Although some positive experiences were identified, participants primarily reported challenges when moving with social care support. Five themes were identified, these related to the amount of organisation, planning and activity required; the need for a timely approach and the risk of delays and interruptions to care delivery; differences between the practices of local authorities; a lack of control and involvement; a negative impact on emotional and physical well-being. As a result of such difficulties, some experienced delays or interruptions to their care and support; lost all or some of their care package; experienced stress, anxiety and worry. Applications: The paper documents the experiences of people relocating with social care support, which have been little explored to date within the UK or internationally, and contributes to the evidence base in respect of relocation and portability of care. It highlights the importance of smooth transitions for those relocating between local authorities, and the potential for social workers to assist by addressing potential problems. [ABSTRACT FROM AUTHOR]

Summary This paper examines the use of theory in social work methods geared towards promoting participation of vulnerable groups, a subject that has been barely – if at all – researched empirically. The study comprised an analysis of 46 methods documented in the database of the Netherlands Institute for Social Development and interviews with social workers and educators. Findings Social work methods for participation are interspersed with theoretical notions. While the study shows that there is no shortage of theories in this field, what is more problematic are their use and integration. Incorporating theories in such a way that they provide an underpinning of the work method poses a challenge. Many theories appear to be presented out of window dressing, deviate from their original source in the literature, or are narrow in their paradigmatic focus, overlooking alternative theories that could promote or offer better nuanced participation perspectives. Applications The paper proposes criteria for a 'theoretical underpinning' and provides suggestions for a proper use of theory in social work methods. [ABSTRACT FROM AUTHOR]

Summary This paper examines both the epistemological and practical limitations and challenges of data collection by reflecting on the experiences of a team of both junior and senior researchers engaged in such a longitudinal study. Findings This paper argues that longitudinal research with street youth challenges the boundaries and limits of the formal constructs of research and ethics that typically guide qualitative research by grappling with field issues such as navigating reciprocity, risk and authenticity within relationships with a vulnerable group. Application This paper calls for an explicit acknowledgement of the challenges researching populations such as street youth over time in our research ethics guidelines and encourages researchers to engage in dialogue leading to more reflective, transparent and accountable framing of how we collect data in the field with vulnerable youth populations. [ABSTRACT FROM AUTHOR]

Summary This paper focuses on the impact of a personal budget – either in the form of a direct payment or managed personal budget – on the role of unpaid carers of older budget holders. Data were collected via postal survey of 1500 unpaid carers and semi-structured interviews with 31 carers. Findings Unpaid carers played a central role in supporting older budget holders irrespective of the type of budget received. The allocation of a personal budget may have decreased the amount of ‘hands-on’ care they provided, enabling them to do different things for and with the person cared for, but most did not relinquish direct involvement in care provision. Both kinds of personal budget provided greater flexibility to juggle caring tasks with other roles, such as childcare or paid employment. However, carers supporting direct payment users did experience higher levels of stress. This seemed linked to the additional responsibilities involved in administering the direct payment. Carers seemed relatively unsupported by their local Adult Social Care Department: the survey found that only one in five said they had ever received a carer assessment. Application The findings offer a detailed exploration of the impact of personal budgets on carers, suggesting that even in countries with relatively well-developed systems of support for carers such as England their impact remains overlooked. The paper may be of interest to social work practitioners, managers, academics and social work policy specialists working in countries that have, or are about to introduce, personal budgets or other forms of cash-for-care scheme. [ABSTRACT FROM AUTHOR]

Summary This paper reports on part of a research study carried out in three local authority adult social care departments in England, which explored links between adult safeguarding and personalisation. The study included statistical analysis of data on safeguarding referrals and the take up of personal budgets and qualitative interviews with managers, social workers, other staff working on safeguarding and with service users. The paper reports the findings from 16 interviews with managers and social workers, highlighting their perspectives and experiences. Findings Five main themes emerged from our analysis: contexts and risk factors; views about risks associated with Direct Payments, approaches to minimising risk; balancing risk and choice; and weaving safeguarding and personalisation practice. Social workers identified similar ranges and kinds of risks to those identified in the national evaluation of Individual Budgets. They described a tension between policy objectives and their exercise of discretion to assess and manage risks. For example, some described how they would discourage certain people from taking their personal budget as a Direct Payment or suggest they take only part of a personal budget as a Direct Payment. Application This exploratory study supports the continued need for skilled social workers to deliver outcomes related to both safeguarding and personalisation policies. Implementing these policies may entail a new form of ‘care and control’, which may require specific approaches in supervision in order to ensure good practice is fostered and positive outcomes attained. [ABSTRACT FROM AUTHOR]

Summary: The social work profession emphasises the development of the personal qualities of social workers in addition to requiring them to possess the necessary professional values, knowledge, theories and practice skills. Until now, we have tended to rely on the perspective of social work professional bodies, educators and employers to assess the personal qualities of social workers. We have seldom inquired about the views of service users on the qualities of social workers, thus disregarding their perspective. This article focuses on identifying the important qualities of social workers from the perspective of service users. Findings: This paper reports on qualitative research on the personal qualities of social workers that service users value in Hong Kong. It draws on a diverse range of service users with direct experiences of the services provided by social workers. A total of 47 service users from 7 core social welfare service settings and 32 service units participated in an in-depth qualitative interview. Six significant personal qualities of social workers from the service users' perspective are identified and discussed. Applications: The findings have several implications for examining directions for development of the social work profession, the relationship between service users and social workers, effective ways to develop the personal qualities of students in social work education and ways to resolve the dilemma between service users' expectations and the existing mode of social work service delivery. Issues of particular relevance to Hong Kong are highlighted in discussing these implications. [ABSTRACT FROM AUTHOR]

Summary Only recently has social work begun to grapple with its place in relation to environmental issues. While considerable progress has been made in bringing environmental considerations into the centre of our profession's scholarship and practice, this project is far from complete. Drawing on environmental literature and based on findings of a qualitative case study of water activism in one Canadian city, this paper argues that the concept of “community resilience” provides both a practical and a conceptual framework for advancing social work's engagement with issues of the natural environment and environmental justice through community praxis. Findings In Guelph, Ontario, Canada, water issues are the focal point of considerable community activism. The case study research reveals, however, that while water is the focus, much of this activism is driven by three broad social priorities that reflect ideas of community resilience and which suggest entry points for social work participation in community-based environmental initiatives: self-reliance and sustainability, localization and direct citizen participation, and community. Applications “Community resilience” is increasingly popular in environmental and community development fields as a conceptual framework for assessing and building the capacity of communities to support wellbeing in the face of environmental change, adversity and risk. While the concept of “resilience” is well established in social work, “community resilience” remains under-examined in social work literature. In this paper, the author draws attention to this arena of resilience thinking, highlighting its potential for the integration of considerations of the natural environment into social work scholarship, education, and practice. [ABSTRACT FROM AUTHOR]

Summary: The social care assessment is a 'key interaction' between a person and the local authority with 'critical' importance for determining a person's needs for care and support. In order to achieve this, the guidance requires that assessments must be 'person-centred throughout'. The concept of person-centred practice is now routinely invoked, but there remains little empirical evidence on how it gets put into practice. Findings: This paper draws on interview data from 30 practitioners about their experiences of conducting social care assessments in England. While there was widespread support for the principles of a person-centred approach, tensions emerged for practitioners in three ways: the way in which 'chat' was used to build a relationship or conduct the assessment, whether to conduct the assessment via a conversation or by following the sections on the agency form and the extent to which the assessor should involve and negotiate the contributions of family members. Applications: We argue that each of these dilemmas represents an occasion when a commitment to person-centred practice is negotiated between professionals and service users and sometimes compromised as a result. We consider the possibilities for and constraints on achieving person-centred assessments in a post-Care Act environment and discuss the implications for social work practice and research. [ABSTRACT FROM AUTHOR]

Summary The informational context in which social work has been operating over the past decade has gained much more significance. In this context, Electronic Information Systems are often implemented with the aim of being responsive to the needs of children and families. However, research has critically identified some major concerns with using Electronic Information Systems in ways that tend to reduce social work to a technical practice. As a result, practitioners and managers are using their discretion to shape and bend regulations precisely in order to achieve responsive social work practice. In this paper, our aim is to capture the meaning of these strategies for the development of responsive social work. To do so, we interviewed social practitioners working with Electronic Information Systems on a daily basis. Findings Our results show how practitioners develop a diversity of strategies to recreate the relational aspect of social work, thereby challenging the hypothesis that this was curtailed by the use of Electronic Information Systems. Applications By fleshing out the meaning of the strategies practitioners use in their daily practice, we aim to contribute to the contemporary debate about the use of these strategies in social work practice. At the same time, it is also important to understand the meaning of these strategies in relation to the development of responsive social work as this development cannot be reduced to a mere relational practice where principles of justice, equality and solidarity are not equally considered. [ABSTRACT FROM AUTHOR]

Summary: Permanency decisions in child welfare are recognised as being challenging. Nevertheless, society and the profession expect that professional judgements should be of the highest quality, consistent, reliable, fully justified and informed by evidence of what works, particularly where decisions are potentially life-changing. However, barriers to knowledge acquisition and utilisation exist, preventing practitioners from gaining the full range of knowledge they require, leading to permanency decisions being interventionist and protectionist in orientation (author, 2020). Think-aloud protocols and semi-structured interviews, in conjunction with a vignette, were used with social workers (N = 17) in statutory services to explore barriers to knowledge acquisition and utilisation in permanency decisions for children in state care. Findings: The main barriers to knowledge use were (1) misunderstanding or misuse of theory, (2) limitations in training and learning and (3) organisational issues. Applications: By developing a real-world understanding of the barriers and listening to the views of the professionals themselves, we can begin to realistically inform policy and practice, with the aim of decreasing the barriers to knowledge acquisition and utilisation in permanency decision-making. If we appreciate the barriers to knowledge acquisition and utilisation in permanency decision-making more fully, then perhaps we can reduce them, thereby facilitating more fully informed decisions that best serve the individual needs of children and their families. [ABSTRACT FROM AUTHOR]

Summary The number of compulsory admissions in Dutch psychiatry has increased in the past 25 years. The reduction of coercion with Family Group Conferences in youth care has been successful. How, when and under what conditions can Family Group Conferences reduce coercion in adult psychiatry, is subject of an extensive inquiry. This paper, however, focusses on the reverse question, namely, in what circumstances can Family Group Conferences not be deployed? An answer to this question provides insights regarding situations in which Family Group Conferences may (not) be useful. Barriers in 17 cases were examined using multiple case studies. Findings The following barriers emerged: (1) the acute danger in coercion situations, the limited time available, the fear of liability and the culture of control and risk aversion in mental health care; (2) the severity of the mental state of clients leading to difficulties in decision-making and communication; (3) considering an Family Group Conference and involving familial networks as an added value in crisis situation is not part of the thinking and acting of professionals in mental health care; (4) clients and their network (who) are not open to an Family Group Conference. Applications Awareness of the barriers for Family Group Conferences can help to keep an open mind for its capacity to strengthen the partnership between clients, familial networks and professionals. The application of Family Group Conferences can help to effectuate professional and ethical values of social workers in their quest for the least coercive care. [ABSTRACT FROM AUTHOR]

Summary This article reports research that aimed to identify and evaluate potential resilience benefits of visual arts interventions for young people with complex needs. The study involved a review of the ‘arts for resilience’ literature and a case study of 10 weekly resilience-building arts workshops for 10 young people experiencing mental health complexities and/or learning difficulties. Findings We found a significant existing evidence-base linking visual arts practice to individual and community resilience, across disciplinary fields including art therapy, social work, community health, visual arts practice and geographies of health. Visual art activities were utilised to both educate young people about resilience and enhance young people’s overall resilience. Qualitative research material developed from the case study shows that even short-term visual arts interventions can impact on young people’s resilience – crucially, participation was extremely beneficial to young people’s sense of belonging and ability to cope with difficult feelings (topics which arose repeatedly during interview, focus group discussion and observation). Applications Our review and findings from this small case study provide some initial insights into the resilience benefits of participation in visual arts activities. This, combined with the resilience-based practice framework presented here, could aid the effective targeting of interventions for social workers and others working with young people with complex needs. Alongside this research paper, an arts for resilience practice guide has been produced by the project team (including young people). It contains instructions on how to conduct a range of practical visual arts activities that we identified as being resilience-promoting. [ABSTRACT FROM AUTHOR]

Summary: This article explores how political fluctuations can negatively affect young adults' psychosocial well-being, by using the case of Hong Kong's Anti-Extradition Law Amendment Bill Movement. The study included both individual and focus group interviews to collect the experiences and perspectives of 25 youths, 13 teachers, and 12 social workers within a qualitative paradigm. The data were coded independently by the author and research assistant. Findings: Four major themes related to young adults' psychosocial well-being: (a) mental health deterioration, (b) tension in family relations, (c) problems in peer relations, and (d) decreasing trust in teachers and social workers. The findings not only reveal the relevance of political issues to contemporary youths' well-being, but also display a possible vicious circle among negative psychosocial environment, psychosocial strain, and poor environment. Applications: There is a pressing need for social workers to be better prepared for dealing with young adults' psychosocial issues that arise from political conflicts. This article contributes to the literature by considering the role of psychosocial factors in maintaining or reinforcing youth participation in protests. Unconventional strategies should be developed by social workers to reach youth activists and help relieve emotional and psychological pressures caused by political unrest. Suggestions for fostering post-conflict reconciliation in the community are also offered. [ABSTRACT FROM AUTHOR]

Summary: Vulnerability is an underexamined concept in social work. Scholarly activity principally concentrates on policy analysis and theoretical debate; less attention is given to lived experience of vulnerability from the perspectives of particular groups, impoverishing understanding of the phenomenon. This article presents findings from the first United Kingdom-based study of the lived experience of vulnerability from the perspectives of older deafblind adults. Adopting a qualitative design, data were collected via 18 semistructured interviews with eight participants (aged between 49 and 83), undertaken between October 2014 and July 2016. Data were analyzed using interpretative phenomenological analysis. Findings: Participants interpret vulnerability as layered, describing what they feel vulnerable about, what they feel vulnerable to, and when they feel vulnerable. The latter layer is predominant: vulnerability experiences are time-limited, and situation and setting specific. Situational and pathogenic sources of vulnerability include the responses of other people, particularly the experience of being misunderstood or perceived as incapable. The layers of vulnerability are not discrete: they can be combined and avoidance of one vulnerability can exacerbate another. Applications: Findings strengthen arguments against categorizing particular groups, including deafblind people, as permanently and immutably vulnerable. Such categorization, focused solely on impairment, provides an inadequate understanding of experience. Policymakers should consider adopting a layered approach to defining vulnerability. Assessment of these layers and how they interact may offer social workers an enhanced understanding of deafblind people's experiences and assist in determining what matters to them. Assessment should explore coping strategies, and assumptions of incapability based on impairment be rejected. [ABSTRACT FROM AUTHOR]

: • Summary : In England, the reason why most families have a social worker is because their children have been identified as having suffered or being at risk of suffering significant harm from abuse or neglect or requiring a statutory service for another need. Research has shown that positive relationships between social workers and families are essential. A study to evaluate Signs of Safety (Sofs) provided the opportunity to explore the quality of this relationship through the perceptions of 270 families who were in contact with children's social care (CSC). Over half were satisfied with the relationship, and many of the remaining families were able to identify what had stood in the way of it developing. • Findings : The areas which were of most concern was the high turnover of social workers with the attendant lack of consistency, poor communication, a failure to provide services which families had been promised and the withdrawal of support too soon. Most dissatisfactions stemmed either from parents believing they had not been shown sufficient respect or, that while they had been drawn into a statutory intervention, they had not been provided with sufficient support to address their problems. • Application : While some of the difficulties were connected to limited resources and overstretched services, others came about as a result of poor practice. The views expressed by these parents provide the basis for reflection amongst social workers, their managers and strategic leads on how improvements may be achieved and, in doing so, strengthen relationships with parents and potentially reduce future demand. [ABSTRACT FROM AUTHOR]

Summary: Arab-Bedouins, a minority in Israel, have a higher incidence of deafness than that reported for other populations. They also have a high incidence of familial deafness, which poses lifelong challenges to the family and requires an intensive array of treatment and familial organization, as well as the use of many, varied sociomedical and rehabilitative services. Most of Israel's Arab-Bedouins live in the Negev desert region, where the social context of deaf people is particularly challenging. The reasons include the very limited access to information and services within the community and a lack of transportation nearby. This study of 18 social workers who provide services to deaf Arab-Bedouins used a qualitative methodology in the phenomenological tradition—underlying which is the attempt to understand the experience of the participants and the challenges they face—and thematic analysis. Findings: We found challenges in two main areas: the unique characteristics of the recipients and the social and communal ramifications of deafness. Service users of different age groups and genders had unique problems. The social workers' lack of sign language was the main obstacle to assessing problems, proposing solutions, and maintaining contact, and it made them feel inadequate. Applications: The article suggests that implementing the person-in-environment (PIE) approach, including interventions of policy practices, may contribute to more effective coping by social workers with the professional challenges in the two selected areas. This principle is applicable to work with deaf members of any minority. [ABSTRACT FROM AUTHOR]

Summary: This study explored strategies for dealing with involuntary social service clients of Social Services Centers in the United Arab Emirates (UAE). Purposive sampling was employed to recruit 21 social workers engaged with involuntary clients from three cities in the UAE (Abu Dhabi, Al Ain and Al Gharbia), representing different regions and demographic variables. Data was collected via in-depth semi-structured interviews and analyzed using thematic content analysis (TCA) and Leximancer software Version 4.5 to validate the results. Findings: During the interviews, participants described emerging strategies that they found effective for engaging involuntary clients: effective communication, a conducive atmosphere, a positive attitude, client profile/history, freedom of speech, openness, comfort, confidence building, rapport building, supportive environment and empathy. Applications: This study created new understandings about social work in the Middle East, relevant for other parts of the world, about tactics that can be used to develop effective communication with involuntary clients. [ABSTRACT FROM AUTHOR]

Summary: Given the global and local social inequalities and the complex life circumstances of people living in poverty, social workers are called upon to broaden their knowledge with the purpose of developing social services that respond to the needs of this growing population. However, very little research has been done on the kind of knowledge that social workers require in order to care for this population. The present article focuses on the epistemological aspects of service development for people living in poverty and reviews three main issues: What is "poverty knowledge," where does it come from, and what are the barriers to and opportunities for its development? These questions are investigated through a qualitative paradigm among social workers employed in Israel's public social services. Findings: Findings reveal a profound epistemological controversy about what poverty knowledge means: Is it objective, consistent, readily available, and transferrable knowledge, or is it a dynamic and reflexive process affected by a great number of fluctuating contexts? Findings stress the dominance of positivist views of poverty knowledge, mostly derived from practice while other sources of knowledge development, such as service users' local knowledge, theory, and research knowledge were seen as less relevant to their needs. Applications: Practical recommendations are offered relating to the need for poverty knowledge development processes in social services as well as in social-work education through collaborative, contextual, and reflective learning with and from service users and other stakeholders. [ABSTRACT FROM AUTHOR]

Refugee care in Lebanon: Understanding the lived experiences of social workers. Summary: This mixed methods study examines the status of social work in its response to the refugee crisis within Lebanon, a country with the highest per capita refugee population in the world. Findings: A structured interview guide and brief ordinal instrument were administered through interviews (n = 10) and 10 focus groups (n = 37) (N = 47). Participants were recruited with the help of Lebanese social work colleagues. We explored professional roles, greatest refugee needs, social worker coping, and recommendations for refugee social work trainers and educators. Qualitative results are presented as themes with examples of direct quotations. Culturally specific services accurately targeting needs are among the major themes identified. Quantitative results, primarily using descriptive statistics and one Pearson's r correlation statistic, report on participants' overall stress levels, sense of effectiveness in refugee practice, and connection of faith/religion to motivation for refugee work. Applications: This work is applied as best practice recommendations for social work education and for front-line training of those in social work roles working with refugees in Lebanon. This work also raises awareness about one of the most critical humanitarian crises in history. [ABSTRACT FROM AUTHOR]

Summary: This article explores the relationship between social workers and adult Eritrean refugee service users in the context of a hostile political climate and restrictive state policies. It examines the implications of politics and policies on the formation of this relationship based on findings from a qualitative study conducted in Israel and Germany. Semi-structured in-depth interviews were conducted with 38 participants – 16 Eritrean refugees and 22 social workers who work with refugees. Findings: Despite different political, social and organizational contexts, especially in the asylum policies towards Eritrean refugees, our thematic analysis yielded two main themes common to both countries: First, changing relationship structures, in particular moving away from a 'traditional' conceptualization of the social work relationship towards 'informal' practices. These included modifications of the setting, of professional boundaries and of the therapeutic language. Second, shifting power relations, characterized by a friend-like dynamic, which enabled more egalitarian relations, and a parent–child dynamic, which included increased power imbalances and dependency. Implications: An increased understanding of the role of restrictive policies, everyday racism and exclusionary political discourse in the reconstruction of the user-worker relationship dynamics could inform social work education and practice. Beyond the refugee arena, establishing informal relationship structures could help to reduce power differentials, increase trust-building and improve therapeutic outcomes with refugees and other service users. The possible risks of informal relations, such as misunderstandings or worker burnout, are also discussed. [ABSTRACT FROM AUTHOR]

Summary: Socioeconomic status and health are strongly related to the ability of a person to participate in society. Acting upon activation and employment possibilities is difficult for several groups. One group described as especially hard to activate is long-term welfare recipients. In the current study, the role of an activation broker was studied as a supplementary practice to regular support practices. A qualitative research design using an analysis of the administrative logbook of the activation broker and interviews with professionals (n = 8) and long-term welfare recipients (n = 10) was carried out. To structure the retrieved data, the Activation Broker Wheel was developed. Findings: Seven core behaviours were identified and categorized in three determinants; capabilities, opportunities and motivation. Contextual factors supporting the activation broker approach were selected. The activation broker approach was found to be successful in activating long-term welfare recipients. Applications: The behaviours, determinants and context made visible within the Activation Broker Wheel provided insight into workable elements that may help future activation brokers to optimize their support. [ABSTRACT FROM AUTHOR]

Summary: Social workers have been members of community mental health teams (CMHTs) for many years. However, a combination of factors has resulted in their removal from CMHTs in some areas in recent years. This study presents findings from a 2018 national survey of CMHT team managers (44% response rate), to ascertain the current position of the social worker within CMHTs in England. Analyses focussed on membership, roles and tasks, and change within the previous 12 months. Descriptive statistics were used to analyse the quantitative data and content analysis to interpret free text comments. Findings: Social workers were found to undertake a variety of generic roles and tasks but were reported to do so proportionally less often than nurses. A large minority were involved in non-traditional social work tasks such as monitoring medication. In one-fifth of teams, managers thought they had too few social workers. Free text comments suggested that managers valued social workers for their social perspective and expressed concern regarding their removal or the curtailment of their role, perceiving this as having a negative effect on overall CMHT service delivery. Applications: The findings provide evidence of some instability in the position of social workers within CMHTs in relation to both their membership and their involvement in traditional and non-traditional roles and tasks. Free text comments suggest that if a biopsychosocial model of mental health support, now recognised as essential to long-term wellbeing, is to be achieved, a social work presence in CMHTs is required. [ABSTRACT FROM AUTHOR]

Summary: This article reports the results of an exploratory comparative study that investigated errors made by social work practitioners. Two groups of social workers, one in Italy and one in Mainland China, answered questions about the causes and effects of mistakes, professional errors and reactions to errors committed by their colleagues, and the influence of intuition on the decision-making process that generates mistakes and errors of professional judgement. Findings: The most salient differences between the Italian and Chinese respondents related to their willingness to talk about their mistakes and their confidence in the training received. A longer social work tradition in Italy helps practitioners in that country to feel stronger and to engage in a reflective learning process rather than defensive actions. As members of a new and not yet fully recognized profession, social workers in Mainland China are more likely to blame external circumstances for negative outcomes. Both groups shared the same positive consideration of intuition and the risk of losing service users' trust. Applications: The purpose of the article is to foster better understanding of errors and mistakes in social work, as well as more open discussion and reflection on social work practice and how to prevent negative outcomes. [ABSTRACT FROM AUTHOR]

Summary: While managerialism is widely criticized for its deskilling effect on professional discourses, the evaluation of the power relations between managerialism and the critical professionalism that opposes it has not yet been sufficiently developed. To enable the assessment of fluctuations in these power relations, this study used in-depth interviews with 14 street-level social workers to examine the encounter between these discursive standpoints in the context of a specific case of an administrative request for critical professional programs to be implemented in the field. Findings: The findings highlight the operation of recognition as a salient parameter of discursive power positions. We address three aspects of recognition—discursive, interpersonal, and institutional—and demonstrate the existence of a struggle over the acceptable professional standpoint in the institutionalized public field of social work. Applications: Attention should be given to the different dimensions of recognition in order to enable the implementation of critical practice in the public field of social work. These dimensions can be addressed through broad training of various players in the field and the institutional backing of critical practice requirements. [ABSTRACT FROM AUTHOR]

Summary: Competence is an essential part of any decision-making process. In child protection, it is challenged by the controversial nature of child removals and the vulnerable situations which children and parents experience therein. This article examines how and on what grounds social workers view parents and children to be competent to give their informed view in care order proceedings and what they do if doubts about competence arise. The analysis is based on 30 interviews with social workers in Finland. Findings: The professional ethos and ethics of social work were embedded in the social workers' descriptions of children's and parents' competence. The social workers were confident that the parents and children (of certain age) were competent to give their informed view about whether to consent to the care order proposal and the proposed substitute home. When they spoke about competence ascribed with hesitation, they described the vulnerability of service users, as well as their attitudes and withdrawal from contact. In the cases, social workers emphasized a strength-based view of children and parents and aimed to 'talk more' with them and to 'give them more time' to support their right to give an informed view. Applications: Social vulnerability and competence should be explored reflectively in relation to decision-making in child protection. A better understanding of their interrelation makes social workers more competent to support the service users' right to be included in decision-making. Critical awareness is needed to recognize when 'more talk' is not enough to realize children's and parents' rights. [ABSTRACT FROM AUTHOR]

Summary: A social work advisory group recently proposed 41 generalist-level palliative social work activities applicable to any venue, including hospital-based social work, but this applicability has not been empirically tested. Therefore, we used critical realist grounded theory analysis of qualitative interviews to explore whether the activities proposed by the advisory group reflect inpatient social workers' perceptions of their generalist-level palliative activities when caring for patients alongside specialist-level palliative social workers. Fourteen Masters educated social workers from six hospitals in the Midwest United States participated. Corresponding concepts from interview data of hospital-based social workers' perceptions of what facilitates or hinders collaboration with specialist-level palliative social workers were identified and mapped onto the 41 generalist-level palliative social work activities. We used NVivo to organize and track data. Findings: Inpatient social workers find it challenging to engage in specific generalist-level palliative social work activities; provision of generalist-level palliative services is shaped by discharge planning duties, the consultation model, and the concentrated role of specialist-level palliative social workers. Competency in cultural and spiritual aspects of care could be lacking. Applications: Most of the 41 generalist-level palliative social work activities are present in hospital-based social workers' clinical practice. However, not all activities may be applicable or realizable in the inpatient venue. In the hospital, an emphasis on discharge planning and related time-barriers can mean seriously ill patients and their families lack access to generalist-level palliative social work services. Clarification is needed about which of the 41 activities are relevant to and actionable within the inpatient venue. [ABSTRACT FROM AUTHOR]

Summary: This study explored different mentoring strategies: simulations and case studies regarding ethical dilemmas involved with employment of intellectual developmental disability workers in supported employment using questionnaires of psychological empowerment, self-efficacy, and attitudes toward employing intellectual developmental disability workers in the free market. Participants were 83 social workers and 60 employers and were divided into simulations, case studies, and control groups. All participants in the simulations and case studies groups attended nine mentoring sessions throughout one year, where they completed questionnaires at the beginning, the end, and six months after mentoring. Findings: The level of employers' psychological empowerment and their positive attitudes toward employment of individuals with intellectual developmental disability in their organizations were higher than among the social workers, but the social workers' self-efficacy level was higher. In addition, we found that mentoring using simulations had more influence than the case studies. The study findings showed that the more dynamic the mentoring, the greater the changes in psychological empowerment perceptions, self-efficacy, and attitudes toward employing intellectual developmental disability workers, both during the study and subsequently. Applications: There is considerable importance in developing in-service training and active mentoring for all those involved in the challenges of supported employment. Simulations with participation of actors among social workers and employers, regarding ethical challenges in supported employment are the recommended mentoring methods, as compared to the case studies tested in the current study. Therefore, the study findings encourage the development of advanced mentoring processes among social workers and employers based on simulations, for coping with ethical challenges in supported employment. [ABSTRACT FROM AUTHOR]

Summary: In light of longstanding concern about the lack of social care in prisons, the 2014 Care Act made local authorities in England responsible for identifying, assessing and meeting prisoners' social care needs. However, service planning is difficult, for little is known about the level of demand or the extent to which the needs of older and younger prisoners differ. Against this background, face-to-face interviews (including screens for social care needs, substance misuse and mental health problems) were undertaken with a sample of male prisoners in North-West England. Findings: Three hundred and ninety-nine participants were aged 18–49 and 80 aged 50 plus. Overall, more than a 10th of participants had problems maintaining personal hygiene, dressing and/or getting around the prison safely; a significant minority lacked meaningful occupation; and approaching a sixth acknowledged problems forming/maintaining relationships. Older prisoners were significantly more likely than younger prisoners to need help with personal hygiene, dressing and moving around safely and to identify problems with their physical health and memory. Applications: The findings highlight the substantial number of older prisoners who could potentially benefit from some form of social care and support if they are to maintain their safety and dignity and make best use of their time in prison. They also underline the need to develop suitable screening and assessment tools for older prisoners, and for further research on the best service models for prisoners requiring intimate personal care. [ABSTRACT FROM AUTHOR]

Summary: As states plan to implement system-wide change of any kind, it is important to understand program directors' perspectives on challenges they face. This is especially true with quality improvement reforms. Much research has focused on quality improvement in medicine, but there is a gap in our knowledge about programs that treat individuals with drug or alcohol use. From 2007 to 2016, Maine contracted with selected substance use treatment programs using financial incentives to improve quality, with focus on treatment access, engagement, retention, and completion as measures of quality. Using surveys and in-depth interviews, this research documents strategies that programs used to improve performance and challenges faced in implementing reforms. Only programs that received federal block grant funding through the state to provide substance use treatment were eligible for an incentive contract, creating a natural experiment with non-block grant programs (non-incentive). Directors were interviewed in incentive (n = 13) and non-incentive programs (n = 12). Findings: Thematic analysis revealed that: (1) programs focused on quality improvement, incentive and non-incentive programs focused on different quality measures, (2) most of the reforms in both groups targeted improving treatment access and retention, and (3) programs faced substantial challenges in undertaking reforms. Despite efforts, many programs could not meet quality measures consistently over time and faced environmental and system barriers. Applications: Policy makers and program administrators will benefit from knowing the challenges of undertaking quality improvement initiatives and provide support for the programs. [ABSTRACT FROM AUTHOR]

Summary: This study examines the experiences of German social workers who provided services to refugees during the refugee crisis of 2014–2016. Interviews were conducted in 2016 in two regions of Germany, Berlin/Brandenburg (n = 18) and Würzburg (Bavaria; n = 16). Researchers used a semi-structured interview guide complemented by a five-item Likert-type instrument. Questions explored Social Service Provider's Background and Training, Refugees' Needs, Role of Faith in Coping, and Recommendations for Universities and Churches and measure Effectiveness of Services, Adequacy of Resources, Benefits to Refugees, and Extent of Work-Related Stress. Findings: A thematic analysis indicates social workers feel Germany has effectively responded to paramount refugee needs. Social workers emphasize the importance of learning to see people "eye-to-eye," cultivating empathy, cross-cultural competence, overcoming personal biases, and self-reflection. Applications: Findings suggest social workers who practice with refugees should devote attention to the development of personal attributes to facilitate effective service delivery (e.g. learning to respond empathetically, practicing self-reflection, and treating refugees as equals) and refining practical skills (e.g. study of refugee and immigration law nationally and internationally and development of cross-cultural knowledge and understanding). Suggestions include learning a greeting in another language or understanding gender roles in different cultures. The usefulness of cultural immersion gained by spending time abroad was highlighted; such experiences allow one to cultivate the ability to be open-minded, encourage the development of a capacity to empathize with members of under-represented groups, and prevent the tendency of seeing refugees or migrants as "the Other" (Said, 1978). [ABSTRACT FROM AUTHOR]

Summary: As a contemporary development in welfare policy, contractualism stipulates discretionary rights and obligations for each client, some of whom are quite vulnerable. The contractual design promotes empowerment, but entails sanctions for non-compliance. This article investigates how rationales of empowerment and discipline shape social work practice and uses a Foucauldian governmentality perspective to investigate interrelations between political objectives and individual practices. Two contrasting cases are used to explicate how rationales of empowerment and discipline simultaneously operate in social work within the contractual design. Findings: With its emphasis on clients' responsibility and empowerment, contractualism is a subtle yet efficient mode of governance, but disciplinary actions both rely on and undermine objectives of empowerment. Applications: Social workers and clients must manoeuvre complexities as they exert empowering and disciplinary practices. These rationales of governance should be explicit and subject to professional and ethical considerations in the same way as other forms of professional authority directed at reliant, vulnerable clients. [ABSTRACT FROM AUTHOR]

Summary: This article is based on data collected from interviews conducted with past and present members of a higher education program that affords previously incarcerated individuals the chance to attend a four-year university. College participation postincarceration can help foster trajectories for crime avoidance and employment. Less specific attention has been paid to how such educational experiences might shape opportunities for released prisoners to become professional help-givers and also help themselves in the process. This exploratory study brings awareness to some potential benefits of college student inclusion in social networks particularly among individuals with felony records and ways that such support can contribute to the attainment of viable employment in the social work field. Findings: This article offers valuable insight into ways in which participation in a higher education program postincarceration can provide access to individuals and group networks that operate to debunk criminal stigmas, bolster professional ex-prisoner identities, and reentry progress. Out of the 17 research participants, 13 were professional wounded healers for inmates, at-risk youth, or reentry facility residents who identified their social work as a dominant factor in their continued transitions from prison to law-abiding citizen. Application: The policy implications of this article will be discussed and contribute to evidence showing that the creation and development of opportunities for ex-prisoners to attend four-year universities can help advance reentry efforts. This research explores how a group of college-educated, formerly incarcerated persons pursuing social service careers can use their experiences in higher education to progress toward that goal. [ABSTRACT FROM AUTHOR]

Summary: We facilitated an arts-based mindfulness group program with youths who were receiving short-term in-patient mental health supports within hospital. We aimed to explore the challenges and benefits these marginalized youths experienced through their exposure to the group intervention. Forty pregroup and 24 postgroup interviews were analyzed using a thematic analysis framework. Findings: The qualitative findings are presented using creative nonfiction in the form of a composite vignette. The composite vignette portrays the content within the themes, creatively telling a more compelling story that illustrates key points and themes within the data set. The vignette shows how mental health challenges created problems in the youths' lives. Although most of the youths were initially nervous about participating in the program, the strengths and arts-based nature of the program helped them to connect with others in the group and express themselves. All of the youths reported that the group program was enjoyable and beneficial. They learned to identify what they were feeling/thinking and to express these feelings/thoughts using creative means of expression. Making art helped them to develop their self-awareness and created enjoyment in the group and with the group methods. Also, learning about mindfulness helped them to think in different ways, and to focus and relax more. Application: The results of this pilot project warrant further investigation into the benefits of creative strengths-based mindfulness-based interventions for in-patient youths experiencing mental health challenges. The composite vignette centers the youths' voices and provides a comprehensive account of their experiences. [ABSTRACT FROM AUTHOR]

Summary: The purpose of this study is to explore implementation challenges behavioral health agencies have faced in moving toward new models of care coordination which have been mandated by health care policy. Specifically, this study looks at six behavioral health agencies in a rural region of a southwestern state. Three agencies had adopted a colocated model of care coordination which involved partnering with a local Federally Qualified Health Center to provide primary care services at the behavioral health agency facilities. Three other agencies included in the study had adopted a fully integrated model of care coordination which involved hiring their own practitioners to provide primary care services at their facilities. Findings: Results from this qualitative study identified seven areas of implementation challenges experienced by agencies including financial mechanisms, regulation, electronic health records, role clarification, information sharing, medical provider stigma, and staff training on coordinated care. Some of the most common challenges for all agencies regardless of the model being implemented were funding mechanisms, information sharing, and regulation. Application: Findings from this study indicate that although health care policy has moved toward a more progressive form of health care, challenges still remain that threaten the sustainability of such care. Improvements at the policy level are needed to reform payment mechanisms and regulatory burden, in addition to making improvements at the local level to train practitioners. [ABSTRACT FROM AUTHOR]

Just as ageing is part of life, so is death. Death does not end people's desire to connect with deceased family members and, arguably, the connection between the dead and the living plays an important role in people's lives and relationships. This article explores the matter of ancestor worship, as a form of filial piety, and highlights the importance of considering an "expanded" connection between past and current generations, beyond death. Data were collected from two qualitative studies with Korean residents from Australia, New Zealand and Korea, and analysed using an altered mode of thematic analysis in a Korean and English bilingual context. The findings from the studies show that connectedness with ancestors is an important part of the participants' physical and mental worlds. The discussion in this article includes the meaning of ancestral engagement, ancestral veneration, and mutual connections between ascendants and descendants. The term "memorial piety" is used to define what people practise in relation to remembering and commemorating ancestors or other late loved ones – not necessarily worshipping them in contemporary times. This article addresses a need to broaden the scope and quality of social work for both people who have died and their surviving families, and highlights the potential role of social workers in promoting a meaningful relatedness between past and living generations. [ABSTRACT FROM AUTHOR]

Summary Due to the focus of micro-practice interventions on clinical outcomes and macro-practice interventions on structural outcomes, limited research exists on the clinical benefits resulting from clients’ involvement in macro therapeutic interventions (i.e. structural interventions that target community, organizational, systems, and/or policy-level change and which also have clinical benefits to clients or consumers). In response to this knowledge gap, the authors present four case studies of macro therapeutic interventions in the areas of social enterprise creation, community-based participatory research, transformative organizing, and community-based partnerships. Findings Collectively, these interventions draw from community, economic, and social development theory, empowerment theory, feminist theory, and critical theory. The authors synthesize the key intervention components across case studies that contribute to clinical and collective empowerment outcomes. Applications The authors then offer recommendations to the social work profession for developing, implementing, and evaluating macro therapeutic interventions within clinical practice settings. [ABSTRACT FROM AUTHOR]

Summary Zoning laws that prevent sex offenders from living within close proximity to schools and other places where children congregate have proliferated over the past 10 years. In many communities, few dwellings are compliant with these laws, causing sex offenders to become homeless. First, a brief history of residence restriction laws will be provided and then the research around their impact and effectiveness will be summarized, followed by empirically supported recommendations for reform. Findings Legislating individuals into homelessness is not sound social policy, nor is it humane. These laws do not conform to what is known about patterns of sexual perpetration and victimization, and thus do little to prevent recidivistic sexual violence. In fact, these policies may undermine the very factors shown by research to be associated with positive reentry and reduced recidivism. Applications The grand challenge of social justice requires social workers to advocate on behalf of those who are marginalized in our communities including criminal offenders. Research-based policy reform can result in improved public safety outcomes and social justice in our communities. [ABSTRACT FROM AUTHOR]

Summary This qualitative study explores the unique views about the family system held by adolescents who have spent years in foster care in Israel. This inductive study is among the few to address the unheard views held, and the salient challenges faced, by adolescents who have not grown up in their biological parents’ home, with a focus on their view of the family. Findings Participants’ demonstrated conflicting, polarizing perceptions of the family: (a) family is a genetic system: blood is thicker than water; (b) the family system is constructed and limited by terminology; and (c) communication is essential to family life. Applications While the first two themes highlighted the participants’ family of origin as their “true family” the last theme emphasized on the foster family as their “true” family system. Synthesis between these views could not be achieved as informants embraced the social expectation perceiving the family as one. Raising social and professional awareness about the difficulties these young people face partly because of an exclusive social view of the family lies in the sphere of interest and the social work professional expertise. [ABSTRACT FROM AUTHOR]

There has been growing concern about the quality of health services, including mental health services, within the world’s and prisons. The purpose of the current qualitative interpretive meta-synthesis (QIMS) is to examine the prison environment and how it influences the mental health services delivered to prisoners. It is the hope of these authors that with this QIMS, knowledge improvements and modifications to current policies and practices can begin to take shape. A total of five studies published between 2003 and 2013 were utilized for this QIMS. Participants in all five studies included males and females incarcerated in England, Wales, and the United States. Three overarching themes were identified after analysis: difficulties with accessing services, difficulties with primary staff, and isolation. In each overarching theme, sub-themes are reviewed in detail. These three broad categories are discussed in relation to the person-in-environment system, demonstrating its application in an incarcerated setting. [ABSTRACT FROM AUTHOR]

Summary This article outlines a research study examining how social work education, in relation to case reviews and inquiry reports, was structured and delivered to a range of social work students in Northern Ireland. Adopting a qualitative design, nine social work educators in the region were interviewed and asked about their approach to presenting findings from the reports to social work students and the issues this raised for the research sample. The results revealed three key themes: the salience of the organizational context; how learning was structured and organized; and the various attempts to build social work competence. Findings These themes showed that the co-ordinators were delivering a complex area of knowledge. It was clear that they had given considerable thought to the essential messages from the reports even though the constraints of time and setting were apparent. Moreover, they employed a range of innovations in the way the reports were theorized and how the knowledge coming from them was disseminated. The importance of the ‘fear factor’ within students was a primary issue affecting teaching and learning strategies. Applications The findings can be used as a foundation for further research into this area, looking at student feedback, the attainment of learning outcomes and, importantly, ways of enhancing teaching and learning approaches on this sensitive area. The research can also contribute to the identification of social work educators' learning needs and how to approach emotionally laden case studies of significant harm to vulnerable individuals. [ABSTRACT FROM AUTHOR]

• Summary: English policy and practice guidance recommends local authorities offer personal budgets to all adults eligible for social care support using transparent and equitable allocation systems which maximise choice and control for users. This includes family and other unpaid carers as carers in England are entitled to their own personal budget. The Care Act 2014 strengthens carers' rights and places duties on authorities to assess and meet carers eligible support needs. However, little is known about how authorities assess and allocate resources to carers. This article explores this information gap drawing on data from a survey of English local authorities in two regions completed by carers lead officers and complemented by follow-up telephone interviews with a sub-sample of these officers. • Findings: Survey and interview results demonstrate wide practice variations around how social workers assess, calculate and distribute resources to carers. There is little uniformity across authorities. Carer eligibility criteria are used but thresholds vary and are often unclear. Most grants/personal budgets are allocated as single annual payments but how the level of these grant/personal budgets are calculated varies with little standardisation. • Applications: The article develops the evidence base surrounding resource allocation to carers through carer grants/personal budgets. Findings are timely as the Care Act 2014 will strengthen carers'rights alongside the continuing personalisation of adult social care. Discussing local authority policy and practice around key objectives of equity, transparency and carer choice, implications for future social work practice and its development are considered in light of the Care Act 2014. [ABSTRACT FROM AUTHOR]

Summary This article describes caregivers' strategies for reaching children on the streets and caring for them at institutions of care. Data was collected over a period of two years from 70 caregivers in 35 organisations in Nairobi, Nakuru and Muranga, identified by snowball sampling strategy. Data was collected using a semi-structured topic guide based on issues emerging from earlier studies with street boys. Direct observation, video recording and photography were used to study interactions between the children and their caregivers. Findings Two themes were developed: the “dedicated” caregiver confronting street realities, and making a difference despite the limitations. The way caregivers interacted with the children on the streets and in the institutions influenced the children's decision to leave the streets, to be initiated into residential care, and attend rehabilitation and reintegration programmes. Children were more positive to caregivers who took time to understand them and were soft in establishing rapport with them. Application The results suggest that caregivers' strategies are potential contributors to reversing trends in the street children phenomenon as they influence the children's decision to leave the streets and undergo rehabilitation at institutions of care. We thus recommend development of educational efforts focusing on helping caregivers develop healthy relationships and positive interactions with the children. [ABSTRACT FROM AUTHOR]

Summary The policy of personalisation in English adult social care prioritises choice and control by service users over the support they receive. Carers also have rights to assessments and support, but these rights have developed separately, so interdependencies between carers and service users may be overlooked. Moreover, it may be difficult to reconcile these divergent policies in routine practice. This article reports findings from a study examining the roles played by carers in England in the processes of assessment, support planning and management of personal budgets for disabled and older people. The study was conducted between January 2011 and February 2013. It involved a survey of 16 adult social care departments across 2 English regions, and interviews with personalisation and carers lead officers in three local authorities. The Framework approach was used to manage the data, and analysis was done thematically. Findings Practice was fragmented and inconsistent. Carers were reported to be involved in service users' assessments, and also asked about their willingness and ability to continue caring, but not necessarily about their own needs. Separate carers' assessments were reported to be usually offered, but take-up was low and lead officers' opinions about their value varied. Any help given by carers reduced the level of service users' personal budgets, but there was no evidence that carers' own needs (as identified in carers' assessments) were taken into account. Applications Greater clarity and consistency is needed, especially the linking of service users' and carers' assessments and finding appropriate ways to meet both. These changes will become increasingly urgent with the implementation of the 2014 Care Act. [ABSTRACT FROM AUTHOR]

Summary In England in 2010, the then Children’s Workforce Development Council introduced an initiative which aimed to support front line social work managers in the performance of their role. This article reflects on the way in which support was interpreted and implemented by the Children’s Workforce Development Council and the local authorities that participated in the project, but also the relevance of the project for the social work profession in England at the time. Findings The construction and implementation of the ‘Support to Front Line Managers Project’ was negotiated, iterative and contingent. However, in keeping with the aims of the project, relational and reflective methods of developing supervisory skills were deployed by local authorities. Applications In acknowledging the limitations of techno-rational systems of management, this article offers an interpretive case study of a national initiative which encouraged investment in reflective and relational approaches to performance enhancement. It highlights the interest in coaching, mentoring and action learning as developmental techniques, but also the significance of supervision to the identity of social work as a profession. [ABSTRACT FROM AUTHOR]

Summary This article reports on research with an Australian Homelessness Prevention Project, Restart, which set out to test the transferability of a Youth Foyer model for women exiting prison. The aim of the program was to prevent homelessness for this group of women by stabilising both housing and employment. The program design included a comprehensive package of services including support, housing, and assistance with finding employment. The research methods included analysis of program data, and interviews with program staff and clients. Findings The research found that while the Restart model was described as an adult foyer model, it had some characteristics of a Youth Foyer model and some characteristics of a Housing First model. The imperative to be employed within 12 months in order to be able to afford the housing prevented the program from supporting women to pursue longer-term goals such as education and training which typify youth foyers. Although the program had only limited success with assisting the women to find employment, it demonstrated that intensive assistance that includes support and housing can assist women to stabilise their lives and avoid re-offending post release. Application This research indicates that it would be worthwhile to pursue a model that provides social housing that is permanent and will be affordable in the long term, facilitates employment by establishing corporate partnerships, perhaps with social enterprises, and assists women to establish longer-term goals and undertake education and training in order to provide them with better labour market access in the future. [ABSTRACT FROM AUTHOR]

Summary This article explores the forces altering the political dimension of social work in one specific sphere – multicultural social work education. Politics in social work is those relationships and activities that reflect power and value differences, and which influence critical decisions about the distribution of resources, rights, access, opportunities and status (Reisch & Jani, 2012). We present and discuss the findings of a qualitative study of in-depth interviews with 25 Israeli social work educators. Findings Data analysis indicated three processes in which the political dimension is excluded from professional discourse: giving precedence to a micro perspective over a macro approach; excluding the ‘other’ while gaining knowledge about him; and placing conflictual relations between groups outside the boundaries of discourse. Applications Silencing ‘the political’ does not challenge social gaps and keeps social workers and their clients controlled by a wide range of oppressive and reductive forces. Examining these processes of silencing may facilitate a moral and ethical connection between knowledge and professional action. Multicultural social work education can be a rich and accessible framework for dealing with ‘the political’, relying on reflective pedagogical practices that are anti-oppressive and critical. Such practices enable problematization and politicization of multicultural discourse. [ABSTRACT FROM AUTHOR]