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A study evaluating an interactive adult telehealth education program in Arkansas surveyed 2,567 participants. Older adults, Blacks, American Indians, and participants with a high school diploma or less expressed significantly higher levels of satisfaction than other participants. This was attributed to development of sessions responding to community requests and to speakers' communication skills, clarity of the technology, and convenient scheduling. (TD)

Context: Rural Americans have less access than their urban counterparts to health promotion information Purpose: To assess differences in program satisfaction associated with age, gender, ethnicity, community size, and education among participants in an Arkansas adult telehealth education program that utilized interactive video technology Methods: A program evaluation instrument was administered to a convenience sample of 2567 people who participated in the program from 1996 through 1999 Findings: The evaluation instrument demonstrated adequate internal consistency reliability (Cronbach's alpha = 0.85) and construct validity. Older adults, blacks, American Indians, and participants from smaller rural communities and with a high school degree or less had significantly greater satisfaction (P<0.001 to P = 0.03) Conclusions: The findings suggest that socioeconomic and demographic factors can affect satisfaction with telehealth education programs [ABSTRACT FROM AUTHOR]