5 results on '"Sang-Il Park"'
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2. The Effect of Marketing Capabilities on Financial Performance: The Mediating Role of Competitive Advantage
3. The Effects of Customer's Gender during Service Recovery Process: Focused on the Relationship between Perceived Justice and Recovery Performance
4. The Relationship among Customer Satisfaction with Service Recovery Efforts, Customer Forgiveness, and Customer Behavior: Focusing on the Moderating Effect of Perceived Failure Severity and Customer's Past Failure Experience
5. A Study on Customer Segmentation of the Green Product: In the Case of Eco-Friendly Dishwashing Detergents
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