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Objectives: In recent years, the responsibilities of community pharmacists have changed significantly. This study aimed to assess Jordanian public satisfaction with community pharmacists' role as healthcare providers and to evaluate factors affecting their satisfaction level. Methods: This cross-sectional questionnaire study was conducted among the Jordanian public using a convenience sampling approach between May 2022 and June 2022. A link to the self-administered questionnaire was distributed via different social media platforms to be filled by participants willing to participate to evaluate their views and satisfaction of community pharmacists' role as healthcare providers. Key findings: In this study, 710 participants agreed to participate in this study. The participants had a median age of 36.0 years and 62.3% of them were female. The most frequent reason for visiting any community pharmacy was purchasing prescription medications (83.1%). The location of the pharmacy was the most selected factor influencing the choice of a particular community pharmacy by the study participants (89.3%). Results showed that respondents had an acceptable satisfaction score about pharmacists' behaviours and roles (median score of 32.0 out of 40.0). More than 80% of the participants were satisfied with the language used by the pharmacist in discussing drug-related matters (84.9%), with the privacy maintained by the pharmacist while dealing with them (83.1%), with pharmacists' professionalism in dealing with patients (82.3%), and with the positive relationship between pharmacists and patients (81.0%). Respondents with a higher level of education showed more satisfaction towards pharmacists' services compared to those with lower levels of education (Beta = 0.088, P = 0.031). Conclusions: This study demonstrated an acceptable general satisfaction of community pharmacists while conducting their job, yet their role still mainly involves dispensing prescriptions. [ABSTRACT FROM AUTHOR]

Objective: The study aim was to evaluate health‐related quality of life (HRQoL) and to explore factors associated with poor HRQoL in patients with type 2 diabetes in Jordan. Methods: The EQ‐5D questionnaire was used to assess HRQoL in outpatients (n = 196) with type 2 diabetic during their clinic appointment at three major Hospitals in Jordan. Sociodemographic and medical data were collected from patient interviews and medical files. Multiple linear regression was performed to build a model with variables associated with poor HRQoL. Key findings: The mean score of the total EQ‐5D index of the 196 participants was 0.724. Most of the patients reported 'some problems' through the five dimensions, with the highest percentage (46.1%) related to mobility domain. Regression analysis identified women gender (β = −0.252; P < 0.01), duration of diabetes (β = −0.344; P < 0.01) number of medications (β = −0.423; P < 0.01), and insulin therapy (β = −0.205; P < 0.05) as being significantly associated with poor HRQoL. Conclusions: The quality of life for patients with type 2 diabetes in Jordan has considerable scope for improvement. Future diabetes management programs should focus on improving HRQoL, with specific attention to be given for women patients, those who have long duration of diabetes, and patients receiving multiple medications or insulin therapy. [ABSTRACT FROM AUTHOR]