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Definitions of disability are changing, shifting from a narrow medical diagnosis to a biopsychosocial model of disability, where disability is conceptualised as a series of relational conditions that can potentially disadvantage individuals within environments. Implications of this new understanding of disability will have significant effects in the higher education sector, where there is increasing participation of disabled students. In this paper, we discuss one aspect of these implications through the topic of graduate employability. In doing so, we generate a new concept 'Employability for Inclusion' that can be utilised as an equity-focused lens for universities to consider how employability initiatives are inclusive to disabled and/or diverse students. To unpack this concept, we further illustrate how a biopsychosocial model of disability would impact key employability activities (e.g., work-integrated learning) and provide valuable insights into how the higher education sector can adopt emerging conceptualisations of disability and inclusion.

Mentoring and coaching are primarily intended to develop "mentees," net of any benefits for mentors. This paper details the construction of a mentor-coaching model to develop leadership capability in Higher Education Academy Fellowship program mentors at an Australian university. We elaborate developmental benefits for mentors of an iterative approach, in which mentee experiences inform subsequent mentor training and help to build community. This serves the key aims of our program, including anticipated benefits for the institution flowing from this strategy for driving broader change in learning and teaching cultures and practices. We propose that dyadic and group mentoring can be structured to support growth in leadership capability in a community of mentors, if participation in that community is framed as a form of continuing professional learning. We detail the program level mechanisms through which this capability building model of mentor-coaching may potentially transform learning and teaching at Deakin University.

University student volunteering is prevalent in Western countries, but has rarely been critically evaluated by researchers. Little is known about the different ways in which student volunteer programmes are organised. Using a matrix constructed from the publicly available websites of all Australian universities, and 60 interviews with key stakeholders at six universities, this paper identifies nine different models of student volunteer programmes. The models show the different ways in which universities, faculty and students are involved in organising student volunteer programmes. These nine models are presented in a continuum of increasing direct management by universities. In addition to identifying the models, the analysis revealed trends in student volunteering, particularly the way that Australian universities are packaging student volunteering as part of their service learning, leadership or employability agendas. The continuum facilitates a common language and understanding of university student volunteering, leading to cross-disciplinary recognition of the different models available.

This paper builds on recent studies of institutional diversity in Australian tertiary education by modifying this model and using it to profile Australian pathway providers. The results offer insight into the role and work of this under-represented part of Australian tertiary education, as well as highlighting key strategic issues for these institutions and encourages a self-reflexive stance towards profiling methodologies.

In this paper, a model and tool is proposed to assist universities and other mission-based organisations to ascertain systematically the optimal portfolio of projects, in any year, meeting the organisations risk tolerances and available funds. The model and tool presented build on previous work on university operations and decision support systems with an added robust process element to the task of reviewing projects that form part of a budget. In addition, the model and tool enable review of risk and return and assists universities and other organisations to determine the optimal mix of projects within a portfolio that provides the greatest financial return and the greatest contribution to the organisations mission. While the paper utilises key academic concepts, it has been created for practical use either inside or outside the budget cycle to assist decision-makers at universities and mission-based organisations. The aim has been to present in a manner to appeal to those with broad finance and accounting skills and to those with a more theoretical understanding of statistics.

This paper uses a framework analysis to explore the opinions a cohort of Australian academic staff hold towards professional staff. Five indicative themes were identified from the extant literature on university professional staff: the professional other; managerialism; an expensive bureaucracy; complementary agendas; and the third space and beyond. These five themes formed the basis of an online survey and semi-structured interviews that gathered data on academics' opinions towards professional staff at both the local, departmental level and of those in central, divisional units. The interview and survey results revealed that the academics involved in this project held departmental professional staff in high esteem but that there was ambivalence directed to those in central units. The second part of this paper uses Sharrock's "Four Agendas" model to consider ways in which institutional leaders can capitalise on the existing strengths in the academic-professional working relationship towards fulfilling their strategic goals in a rapidly changing environment.

Changes in expectations of research education worldwide have seen the rise of new demands beyond supervision and have highlighted the need for academic leadership in research education at a local level. Based on an interview study of those who have taken up local leadership roles in four Australian universities, this paper maps and analyses different dimensions of the emerging leadership role of research education coordination. It argues that while there is increasing clarity of what is required, there are considerable tensions in the nature of the coordination role and how coordination is to be executed. In particular, what leadership roles are appropriate and how can they be positioned effectively within universities? The paper draws on the Integrated Competing Values Framework to focus on the activities of coordination and on ideas of distributed leadership to discuss the leadership that characterises coordination. It is argued that without acknowledgement of the influences that coordinators need to exert and the positioning and support needed to achieve this, the contemporary agenda for research education will not be realised.

Student workload is a contributing factor to students deciding to withdraw from their study before completion of the course, at significant cost to students, institutions and society. The aim of this paper is to create a basic workload model for a group of undergraduate students studying business law units at Curtin University in Western Australia. In doing this, the paper explores the concept of undergraduate student workload by reviewing the literature on the subject, identifying factors that have an impact upon student workload, quantifying those factors, and creating a basic model of factors to be taken into account when assessing student workload. (Contains 10 tables.)

This paper reviews and examines approaches to determining the financial viability of academic programmes as a critical component of assessing a programme's overall sustainability. Key to assessing the financial viability of a programme is understanding the teaching activities required to deliver the programme and the cost of those activities. A review of the literature has revealed a range of approaches that can be taken in these respects and the issues which need to be addressed. Building on a literature review and applying a chosen approach to a case study, the paper draws conclusions on the suitability of the overall approach both to the specific case study and in general. The analysis was unable to produce a single, accurate number that captured the financial viability of a programme. This was in part because of the lack of available detailed information on some elements of the costing; but more importantly it reflected uncertainty in how an academic's time spent in research should be treated. Recommendations are made for further work highlighting possible criteria for prioritising data collection. (Contains 4 tables.)

The higher education sector operates in an increasingly complex global environment that is placing it under considerable stress and resulting in widespread change to the operating context and leadership of higher education institutions. The outcome has been the increased likelihood of conflict between academics and senior leaders, presaging the need for more engaged and broader approach to leadership. Based on empirical research into the Australian university sector, this paper contends that a distributed leadership (DL) approach is appropriate for the higher education sector and offers value for supporting effective change. In acknowledging the paradigm change needed to implement a DL approach successfully, the authors present a process model to underpin the shift from a leader-centric to a DL approach. The Sustainable Enabling and Evaluating Reflective DL change process model presents a synthesis of how a systemic change to DL in higher education can occur.

Despite repeated calls to improve the quality of Australian business higher education, sector-wide improvement has been elusive. This paper presents an analysis of a multi-institutional project undertaken by the Australian Business Deans Council Teaching and Learning Network. Earlier studies of change in higher education demonstrated the need to move beyond decontextualised, one-size-fits-all models. Building on this earlier work, we suggest that processual approaches to change management, emphasising the instability of organisations rather than stability, are more appropriate within this complex context. The paper makes a case for effecting adaptive change by working with, and through, a network of associate deans. The evolution of this network and the processes that began with one collaborative project designed with a deliberate aim to identify tangible follow-on projects for sector-wide, sustainable improvement is described. The resultant positive and unfolding outcomes that became a potent vehicle for change within and beyond the duration of the original project is reported. (Contains 1 figure.)

Increasingly, educational technology is identified as crucial to addressing many scale issues around higher education learning and teaching. However, such projects are often run with the technical project goals achieved but the educational goals unrealised. Further, in an age of austerity, all investments must be closely scrutinised as to their efficacy in meeting their intended goals. To what extent can educational technology be used as a management tool to enable and promote institution-level change in learning and teaching as a strategic goal? This paper reports on use of the Resources, Activity, Support and Evaluation (RASE) model at an Australian university in its move from an incumbent to a new 'learning management system' coupled with judicious use of inflection points introduced to drive educational change across a whole institution and to model and report on that change.

This article considers recent public debates about massive open online courses (MOOCs) and their potential to transform higher education. Drawing on reports and media commentary, it probes the claims and counterclaims of MOOC proponents and MOOC sceptics. It considers the implications for students, governments, institutions and scholars themselves. The paper concludes that mass-scale online courses have the potential to reshape the sector significantly over time.

The development of a standards-based assessment policy represented a significant cultural shift in assessment practice at one university. Concurrently, the implementation of a policy framework represented a significant procedural shift in policy development and review. The assessment policy was the first policy scheduled to be reviewed through the new framework, specifically in recognition of the pivotal role of assessment to the credibility of qualifications and the academic reputation of the institution. However, the policy framework did not specify a review process. While examples of generic approaches to policy review methodology and process were provided in the literature, there were limited examples directly relevant to higher education. This paper presents a customised model for policy review developed and trialled through a higher education institution using an assessment policy as the case study.

As the developed world becomes more reliant on knowledge as a vital part of economic growth and development, the importance of highly skilled workers who can create, disseminate and use new knowledge becomes integral. Within Australia, recent policies relating to higher education and research have prompted new thinking about the extent to which the research training in Australia is able to facilitate growth, given the economy's current reliance on natural resources is unsustainable (Cutler, 2008). This paper draws on work undertaken for the Australian Department of Innovation, Industry, Science and Research specified to examine issues relating to the research workforce. It focuses on estimating the extent of workforce demand for the PhD in Australia between now and 2020. The research presented here is intended to stimulate further thought and research about these issues and the extent to which policy can be created to facilitate the sustainable growth of Australia's knowledge economy. (Contains 3 tables and 2 figures.)