1. Information Technology and Human Factors Affecting Active Medication List Accuracy
- Author
-
Wenying Nan Sun, Robert J. Boncella, and Carol J Boncella
- Subjects
Knowledge management ,Sociotechnical system ,Computer Networks and Communications ,business.industry ,Information technology ,Affect (psychology) ,Education ,User interface design ,Test (assessment) ,Research model ,Qualitative analysis ,business ,Psychology ,Medication list ,Information Systems - Abstract
In this paper, the sociotechnical theoretical lens was taken to identify the human and the technology factors that affect the accuracy of the Active Medication List (AML). A multi-method multi-study approach was used. In Study 1, a case study was conducted and research hypotheses were developed based on the results. In Study 2, nurses, physicians, and pharmacists in three hospitals were surveyed to empirically test the research model developed in Study 1. In Study 3, a qualitative analysis on the comments from the survey was performed. The research results suggest the two human factors, list taker and list source, have significant effects on the accuracy of the AML. Of the two information technology factors, user interface design is significant but system connectivity is not. In scenarios like AML accuracy, human factors play a more important role than technology factors.
- Published
- 2014
- Full Text
- View/download PDF