1. Influence of the Organisational Environment on Challenging Behaviour in People with Intellectual Disabilities: Professionals’ Views
- Author
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Jane M. Cramm, Anna P. Nieboer, Vanessa Olivier-Pijpers, and Socio-Medical Sciences (SMS)
- Subjects
Adult ,030506 rehabilitation ,Adolescent ,Challenging behaviour ,Health Personnel ,media_common.quotation_subject ,Living environment ,Group Homes ,Ecological systems theory ,Residential Facilities ,Grounded theory ,Education ,Young Adult ,03 medical and health sciences ,Intellectual disability ,Developmental and Educational Psychology ,medicine ,service organization ,Humans ,ecological theory ,0501 psychology and cognitive sciences ,Quality (business) ,organizational environment ,Support services ,Netherlands ,media_common ,Problem Behavior ,Service (business) ,business.industry ,05 social sciences ,Original Articles ,Middle Aged ,Public relations ,medicine.disease ,Organizational Culture ,intellectual disability ,Grounded Theory ,challenging behaviour ,Original Article ,0305 other medical science ,business ,Psychology ,050104 developmental & child psychology - Abstract
Background: We examined the influence of the organizational environment on chal‐ lenging behaviour in people with intellectual disabilities to increase understanding of the quality of support services for people with intellectual disabilities. Method: Twenty‐one professionals and managers from four specialized Dutch disa‐ bility service organizations were interviewed. Data were analysed with a grounded theory approach, using Bronfenbrenner's ecological theory as a sensitizing frame. Results: The organizational environment (i.e., vision, values, sufficient resources) is related via the support service (i.e., providing stability, constant awareness) to resi‐ dents’ challenging behaviour and is also linked directly to challenging behaviour (e.g., living environment, values). Organizations are restricted by national regulations, neg‐ ative media attention and changing societal values, which negatively influence qual‐ ity of support. Conclusions: The creation of a supportive organizational environment for staff, who in turn can provide quality support services to residents with demanding care needs, was found to prevent challenging behaviour in people with intellectual disabilities.
- Published
- 2019