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Many people do not consider that cyber-threats are something that could affect them as individuals or small businesses, and that it is only large corporations that are targeted by these attacks. However, this is not the case. In this article, Naomi Di-Scala explores the types of cyber attacks that can occur, and the steps you can take to protect yourself

Data protection regulations coming into force in May 2018 will involve extensive updates to the data protection laws that are in place. This will affect every business across the country, says Naomi Di-Scala, and it is important that aesthetic practitioners have an understanding of how these changes will impact the running of their service, particularly due to the sensitivity of personal data that it holds

Often when setting up your aesthetic business, insurance is one of the final areas of consideration. However, it is extremely important that practitioners ensure that they have the correct policies in place to protect their services and reputation. Naomi Di-Scala sets out the different policies that should be considered and explains why each one is relevant to aesthetic practice

With the public sector pay cap of 1% a year having been implemented in 2013, following pay freezes for the 2 years prior to this, there has been a decline in new nurses joining the sector, putting additional pressure on existing staff. Consequently, many have started to look at alternative options, such as aesthetics. Naomi Di-Scala outlines the considerations for nurses who are thinking of making this career change

When receiving any kind of complaint, it can be deemed as a negative scenario and a lot of practitioners take it personally. However, if handled correctly, issues should be resolved amicably to both the practitioner and the patient's satisfaction. Naomi Di-Scala highlights the importance of managing patient expectations and ensuring clinical documentation is as detailed as possible

Most people consider that cyber threats are not something that will affect them as individuals or small businesses, believing it is only large corporations that are likely to be targeted. This is not the case and aesthetic clinics of all sizes should be aware of the risks. Naomi Di-Scala explores the types of cyber attacks that can occur and explains how practitioners can protect themselves and their clinic

Hamilton Fraser Cosmetic Insurance has 20 years of data relating to claims arising from aesthetic procedures and continues to analyse reasons as to why these claims are made. In this month's medical liability article, Naomi Di-Scala gives insight into the claims trends identified throughout 2016, explores common reasons why they occurred and suggests solutions for their resolution

Over the past 20 years, insurer Hamilton Fraser has received a high number of enquiries regarding the benefits of different policy types, in particular public and products liability. Naomi Di-Scala explores the requirement and importance of these policies, and provides practical examples of how they apply to aesthetic practice. She also outlines additional policies of importance for practitioners in this sector

Fitness-to-practise hearings are a possibility for all registered nurses. While being under investigation by the Nursing and Midwifery Council can be a difficult time, being compliant and having the right insurance will provide the support needed. Naomi Di-Scala gives practitioners an insight into the reasons why investigations take place, what processes are involved and the implications if sanctions are imposed

Following the changes to rules around remote prescribing in 2013, Naomi Di-Scala looks at how this has impacted on the work of aesthetic nurses over the past few years. She examines the Nursing and Midwifery Council and General Medical Council guidelines that should be adhered to by health professionals who are prescribing cosmetic injectable products, such as botulinum toxin

Many aesthetic nurses work alone on a daily basis—a trend that Hamilton Fraser has seen increase in recent years. Working in isolation can put people in a vulnerable position and it may be more difficult to summon help if things go wrong or if there are health and safety risks. Naomi Di-Scala advises aesthetic practitioners on protecting themselves from unnecessary harm and avoidable litigation

After 20 years of working in the field of medical aesthetics, Hamilton Fraser Cosmetic Insurance often finds that practitioners may not appreciate the real reason or context behind why different insurance policies need to be purchased. In this month's article, Naomi Di-Scala explains the requirement and importance of a number of different policies and provides examples of their use in practice

Because non-invasive body contouring treatments, such as cryolipolysis, radiofrequency and injection lipolysis, involve no wounds, there is no risk of infection and no downtime, meaning the client can return to work right away. As a result, the insurance exposure of your clinic is low. Naomi Di-Scala explores some of these treatments, their potential side effects and their long-term impact on insurance policies

Over the past 2 years, polydioxanone thread lifting has become an increasingly popular treatment for indications related to the face and body. Naomi Di-Scala explores the reasons for the demand associated with this procedure and gives a brief description of how it is carried out. As claims have begun to arise from this treatment, she also discusses the types of complications that can occur and how to avoid them

In many cases, claims can be prevented by completing specific steps both before treatment and/or in handling a complaint. By obtaining informed consent and making detailed patient notes, for example, practitioners may be in a better position to defend themselves and keep their costs to a minimum. Naomi Di-Scala explores why the consultation is the hallmark of every patient-practitioner relationship

Insurance is often the last element to be considered when setting up a business. It is vital that the correct cover is in place, as the cost of claims associated with medical negligence can be very high, and not having the correct policy in place could leave a practitioner exposed to covering these themselves. Naomi Di-Scala discusses a variety of policies that would cover an aesthetic practitioner in the event of a claim

Skin rejuvenation treatments, such as chemical peels, continue to be in high demand. Although these treatments are only associated with minimal risk, it is important to know how to look after patients if and when things go wrong. Naomi Di-Scala discusses the use of chemical peels, outlines their common side effects and gives an overview of the types of claims that are seen by insurers Hamilton Fraser

Laser hair removal is an increasingly popular procedure and there are several side effects that can occur when a treatment does not go to plan. Naomi Di-Scala looks at the impact that promotions and discounts are having on claims trends in the industry, explores why there is a high volume of laser hair removal claims, and provides aesthetic practitioners with top tips for the prevention of common complications

Cosmetic interventions are continually developing to help consumers find risk-free solutions to their appearance woes. Although laser skin resurfacing has been a successful treatment of this kind, the risks associated with any procedure should be investigated fully. Naomi Di-Scala outlines the types of laser skin resurfacing and discusses the potential side effects for all practitioners to be aware of

Anti-wrinkle injections continue to increase in popularity and remain the world's most-wanted minimally invasive cosmetic procedure. However, with more demand comes more risk and aesthetic nurses should both be aware of potential complications and know the best ways to handle client complaints. Naomi Di-Scala outlines the common issues faced by practitioners administering botulinum toxin

According to a survey recently conducted by the British Asssociation of Cosmetic Nurses and Hamilton Fraser, aesthetic nurses are in need of more guidance on managing complications. To assist this group of often isolated practitioners, the Journal of Aesthetic Nursing will be publishing a series of articles by claims expert Naomi Di-Scala on obtaining treatment-specific consent and monitoring patient expectations

As the summer begins to draw to a close and everyone gets back into the routine of school and work following their holidays, Naomi Di-Scala looks back at the non-surgical cosmetic procedure claims trends over the past 6 months. She also covers the differences between reportable and non-reportable claims, and then discusses how each one would typically be managed by insurers

Starting from scratch in the aesthetics sector where there is so much competition, it can be difficult to both differentiate services from other practitioners and build a loyal client base. With this in mind, Naomi Di-Scala looks at the key areas that need to be consider when planning the launch of a business and advises aesthetic practitioners on ways to ensure success and longevity

Naomi Di-Scala first wrote about the trends in laser claims in September 2015, as this was the most common claim type that Hamilton Fraser Cosmetic Insurance were receiving. As this has continued to be a consistent trend ever since, the purpose of this article is to explore the reasons for the claims, present some case studies and look at ways to prevent them from occurring

Training is something that should not just be undertaken once—it should be sought after, regardless of experience. Finding relevant and high-quality courses is only one stage of the process. Delegates should aim to prepare their objectives before training begins, and apply their learning after. Naomi Di-Scala looks at ways in which practitioners can get as much as possible out of training opportunities

With the digital world continuing to expand, there is an increasing need for businesses within every sector to have sleeker, more innovative ways of operating. Naomi Di-Scala discusses the options for consultations via digital applications, outlines the pros and cons of these types of interactions with patients, and details the implications of working this way for aesthetic practitioners' insurance

With the rise in popularity of tattoos in the UK, there is also a corresponding increase in the numbers of those seeking different methods to remove their unwanted artwork. Naomi Di-Scala, claims team leader at Hamilton Fraser Cosmetic Insurance, explores the different risks associated with laser tattoo removal and gives aesthetic practitioners advice on avoiding these in clinical practice