Search

With the advent of globalization, the World is blooming with magnificent opportunities of growth in business. Globalization has brought boom in all sectors of the economy, thus, bringing impact on international business also. International business has caused India to involve more in international market by creating powerful logistics support system. Logistics play a vital role in international business. The major focus of exporters is that the materials should be shipped on time and this task is performed by shipping agents like Customs House Agents (CHAs), freight forwarders, etc. Indore is a developing city where export turnover is very high. The city has more than 100 export industries which include Special Economic Zones (SEZs) and Export Oriented Units (EOUs). But, due to lack of infrastructure, the intermediaries, i.e., CHAs and freight forwarders confront many difficulties, and thus, they lag behind. This paper attempts to explore the root cause of the problems faced by various intermediaries/shipping agents and suggestions to improve it. [ABSTRACT FROM AUTHOR]