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Since its inception, e-shopping has grown rapidly around the world. People's attitudes about e-shopping have shifted with the COVID-19 pandemic and as a result of the quarantine imposed in countries. This paper explores the relationship between COVID-19 and the resurgence of e-commerce in Jordan. The data were statistically examined and based on the analytical hierarchy process. According to the findings, the most important factors prior to the COVID-19 pandemic were age and bad e-shopping experience. During the pandemic, however, bad experiences in e-shopping remained significant, and people's belief in virus transmission with orders and logistics variable was borderline significant. Furthermore, gender was the main significant factor contributing to the change in the consumer's shopping behaviour during the pandemic. Precisely, females were significantly different than males regarding the change in consumers' shopping behaviour due to the COVID-19 pandemic. Moreover, throughout the pandemic, consumers' preferences were mainly food and grocery products, with a focus on fast delivery. This was not the situation before the pandemic when their primary focus was on high-end products.

Environmental awareness has recently increased dramatically worldwide. This results in adopting several environmental preservation methods, such as green supply chain management (GSCM) practices. This paper discusses the impacts of implementing GSCM practices on the environmental performance (EP) and operational performance (OP) considering a printing press industry in Jordan. Several GSCM practices were implemented at the printing press in Jordan. Collected data before and after implementing the GSCM practices were analysed statistically considering the multivariate analysis of variance (MANOVA) and the analysis of variance (ANOVA). Results showed that internal environmental management (IEM) has positively decreased waste generation and increased operational quality. However, IEM has negatively decreased the associated noise. This was quite the opposite of waste management and green procurement methods, which showed positive effects on decreasing noise. Waste management also participated in decreasing diesel consumption. In addition, green transportation has a negative effect on decreasing new order delays.