6 results on '"Lee, Lindsey"'
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2. A within-level analysis of the effect of customer-focused perspective-taking on deep acting and customer helping behaviors: The mediating roles of negative affect and empathy
3. Should I leave this industry? The role of stress and negative emotions in response to an industry negative work event
4. Negative affect, deep acting, and customer compensation as responses to customer mistreatment: The effect of customer-based perspective-taking
5. Transformational leadership and service recovery performance: The mediating effect of emotional labor and the influence of culture
6. Customer evaluations of service-oriented organizational citizenship behaviors: Agentic and communal differences
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