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Feedback to students has been highlighted in the literature as an area where improvements are needed. Students need high quality, prompt feedback, but they also need guidance and tools to help them engage with and learn from that feedback. This case study explores staff and student perceptions of a tool at Sheffield Hallam University which releases electronic feedback to students before allowing them to access their grades. This approach was designed to encourage feedback engagement and connection with future assessments. The methods employed were student interviews and staff questionnaires about their experiences. The data were analysed to evaluate the effectiveness of this approach, create recommendations for institutions looking to improve feedback engagement and identify areas for further development.

The Key to Key Skills Project made portable to other universities an intranet system, developed at Leeds Metropolitan University, to support students' Key Skills. The system was piloted and evaluated in three partner institutions (Sheffield Hallam University, Leeds Metropolitan University and the University of Plymouth). The evaluation revealed that how the system was introduced, rather than demographic or course factors, affected students' usage and perceptions of it. (Contains 8 tables and 2 figures.)