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The article focuses on the consideration for the consumer ideas in resolving information technology issues of companies. It presents a situation wherein a consumer asked a company why the e-commerce site did not work on an iPhone. It suggests that companies should consider improving the use of information technology in every department.

The article evaluates the readiness of business enterprises in the U.S. to take up mobile applications strategy provided by smartphone technology that will connect employees and customers with core systems and electronic (e)-commerce capabilities. It mentions the survey conducted by Nielsen Co. revealing an estimated 50% increase in smartphone sales by the end of 2011. It relays the testing of the device-native mobile point-of-sale app conducted by Guess Inc., an apparel retailer. INSET: iPad: A Pretty Show, But Does It Sell?.

The article focuses on the changes of the face of Web analytics in the U.S. It mentions that a good example of such change is when Omniture Inc. strategically switched from its focus on Web site statistics to the broader goal of understanding online customers. Also, it mentions that one of the most essential business goals for Web analytics is utilizing data to spot ways that increase sales and profit.

The article focuses on the application of private cloud computing terminology in business. It states that private clouds differs from conventional data centers due to its capacity to measure usage demand and ability to pay only use services. According to conducted survey, more than half of the 504 surveyed business technology professionals either plan to use and uses private clouds for business. It also discusses steps on how to develop private cloud strategy including search catalog.

The article reports that businesses must do a better job of rewarding online consumers for their attention. A search engine company is giving award prizes to reward users while social bookmarking sites pay regulars for their contributions. This is because the so-called attention economy, based on the realization that attention is a scarce commodity in a media-rich world and applies economic theory to information management, is already in full swing.

The article focuses on the software-as-a-service movement of computer software company Salesforce.com Inc. For the company's chief executive officer Marc Benioff, the focuses if getting more subscribers. The strategy is AppExchange, a online marketplace for complementary software. The software includes over 200 applications from its partners that the company does not make.

The article reports on the advocation against the auction company eBay Inc. by Tom Woolston, the CEO of MercExchange LLC which is an online auction house that dropped out of the auction business in 2000. Woolston wants the U.S. Supreme Court to force Virginia's Eastern District federal court to issue an injunction that would stop eBay from continuing to utilize the infringing Buy It Now technology. INSET: TECH-TALK TROUBLES, by Eric Chabrow..

The article focuses on the future of business portals in the U.S. Internet companies have embraced openness and data portability and are letting users choose their own content. However, personalized portals is still difficult for companies to appreciate. In building a portal, one must use a service-oriented architecture, Web content management, and functionality from larger platform. Through this, businesses may finally get what the clients want from the online data sources.

The article focuses on the business transactions and payment options available. Businesses are learning that even small payments can add up, and vendors are offering services to make those transactions possible. The E-commerce arm of Walt Disney Co.'s ABC network wanted to cash in on a hot new video game it was promoting called Alias Underground. After lining up an ad sponsor, it started offering the game on a promotional basis as a free download. It quickly became a hit, and ABC.com concluded it could generate cash by offering new versions of the game every few months. One approach to micropayments is the pay-as-you-go model, in which customers are charged each time they make a purchase. Version 3 of Peppercoin will expand the payment options from the pay-as-you-go model to prepay, postpay, and loyalty programs.

Discusses several aspects of mobile electronic commerce (m-commerce), or electronic commerce through the use of mobile communication devices. Reason behind the lack of implementation of m-commerce; Attitude of information technology managers towards m-commerce; Efforts of several companies to develop standards for the implementation of m-commerce. INSET: Palm Addresses Pitfalls Of Mobile Commerce.

Discusses the efforts of credit card companies to prevent Internet fraud. Impact of fear of credit card fraud on electronic commerce; Computer software and technology being used by Visa International Inc., MasterCard International Inc., and Discover Financial Services Inc.; Computer programs developed to resolve the problem. INSET: Big-Name Online Retailers Snub Fraud-Prevention Plans.

Discusses businesses' struggle to deliver the services customers want and the privacy they expect. Estimated number of consumers who are concerned about the privacy of their Social Security and credit-card numbers, according to a survey; Suggestion to executives who might feel a competitive urge to match their rivals' privacy policy; One of the reasons that businesses have not been able to make money on privacy.

Deals with the popularity of collaborative online system that lets the company integrate data from supply chains, customer inventories, design tool and project management software. Advantages of such system; Ethical behavioral aspect of collaboration; History of data sharing among retailers and manufacturers of consumer packaged goods; Principle behind collaborative business. INSET: Mantra Of Collaboration: Trust, But Verify.

Focuses on ebXML, the United Nations-backed standard for electronic business that aims to create a single Internet marketplace for collaborating and conducting business around the globe. Purpose of the ebXML initiative; Overview of the draft ebXML architecture specifications; Security requirements that must be addressed for ebXML to be accepted. INSET: The Differences Between EbXML And UDDI.

Discusses the findings of the `Global IT Strategies 2001' report of InformationWeek Research. Primary strategic business initiatives of information technology (IT) companies worldwide; Status of domestic electronic businesses in North America, Pacific Rim, Europe and South America; Reason for the slow acceptance of the Internet in Europe.

The article focuses on the profitability of Internet business. With $1.7 billion coming from the Web site of Southwest Airlines, where the costs are as much as 90% less than using a phone representative or travel agent, the budget airline has put together a profitable Internet business by any measure. A small but growing number of companies are beginning to turn a profit selling goods and services on the Web by using a deliberate and sometimes patently risk-averse approach to executing their business plans.

The article focuses on the efforts of companies to extend the functionality of their data-mining systems to analyze electronic-commerce data. By analyzing the tracks people make through their Web site, they will be able to optimize its design to maximize sales. The business benefit of the customer intelligence is that the number of people who come to a site and purchase will increase, and the average amount per purchase will rise, resulting in an increase in profitability.

Looks at the role of information technology (IT) professionals in business ethics issues. Role of E-business in raising ethical issues; Risks associated with IT use; Role IT people should play in determining ethical standards. INSET: Cell Phones Trigger Litigation Risks And Ethical Choices, by....

Provides information on Ventro Corp. and VerticalNet Inc., pioneers in electronic commerce. Desire of the two companies to become software and service providers for companies launching private and public exchanges; Finance of the companies; Software products; Comments on the companies. INSET: VerticalNet Takes Aim At E-Commerce.

Discusses the management of the networked applications of companies. Details on trends in application performance management; Information on the factors that could affect the performance of networked applications; Strategies for managing electronic-commerce applications.

Focuses on the growth of electronic business in the U.S. in 2001. Information on the profits reported by several companies from their online initiatives; Benefits of electronic commerce in dealing with the effects of the economic slowdown; Factors to consider in launching and managing an online initiative.

Focuses on the improvements made on the capabilities of Internet corporate portals. Business-intelligence and knowledge-management software vendors launching its improved corporate portals; Benefit offered by application aggregator. INSET: Information Portals Vs. Application Portals.

Looks at the Web site enhancements implemented by e-businesses to attract customers. Reasons visitors leave Web sites; Role of site-search service provider Atomz.com in enhancing the site of technical book publisher O'Reilly and Associates Inc.; Tool at CornerHardware.com Inc.'s site that helps online shoppers in looking for the products that suit them; Return on investment tools at Workscape.com. INSET: Calculator Adds Up To Content And Community..., by Lenny....

Looks at the factors e-commerce companies need to consider when choosing content delivery network providers. Evolution of content delivery networks; Outsourcing of content delivery network services; Benefits of content delivery networks to content providers; Criteria of content delivery networks; Situation when content delivery network technology is a must.

Explores the integration of conventional sales models with the Web to enable e-commerce efforts to mimic the actions of the sales force. Decision of Honeywell Industrial Control to connect its e-commerce systems with its Siebel customer relationship management package; Features of Kamoon Match, a product from Kamoon Inc. that connects browsing customers with salespeople; Reasons suppliers view exchanges as procurement sites for buyers and not for sellers.

Confronts the problems in the application of electronic purchasing systems in business. Details on the problem faced by Hormel Foods Corp. in its attempt to implement a Web-based purchasing system using Oracle iProcurement electronic business software; Modifications done by application software providers to address the problems faced by businesses similar to Hormel Foods Corp.

Deals with the role of training information technology employees on specialized business courses on a transition of electronic business. Goal of these specialized training courses for the employees; Information on the training program given by General Electric to its employees; Move of Strategic Management Group Inc. to branch out into electronic-business training. INSETS: GE Tries E-Business Training On A Larget Scale;IBM Takes E-Business Learning Into Its Own Hands.

Deals with the benefits of business-to-business electronic-payment system to business marketplaces in the United States. Information on the payment service adopted by ProNetLink.com company; Challenges in using business-to-business electronic-payment system; Business-to-business payment systems of Aceva Technologies. INSET: Electronic Payment Systems Don't Fit All Marketplaces.

Focuses on the use of interactive customer relationship management (ICRM) tools in electronic business. Functions of ICRM; Benefits of CRM to companies; Features of ICRM software; Strategic issues to be considered in implementing ICRM.

Discusses the importance of customer-relationship management in electronic business. Ways on improving customer service; Results of a survey by Forrester Research on the importance of customer service to companies; Importance and functional requirements of customer-relationship management products. INSET: Evaluating Customer-Service Applications.

Discusses the increase in partnerships of Internet companies with service vendors to meet the demands of electronic business. Findings of a study by the `Information Week' magazines on electronic-services providers; Technology products and initiatives offered by electronic services. INSETS: Listen To Real-Life Experiences Before Deciding, by Lisa Boomer;Pure-Play E-Services Providers Face An Uncertain Future, by...;Overall Satisfaction Is High Among Sectors.

Provides an overview of the book `How Digital Is Your Business?,' by Adrian J. Slywotzky and David J. Morrison. Background of digital business; Significance of the changes in digital business; Information on the focus of several topics found in the book.

Focuses on the emergence of virtual technology in electronic commerce. Information on MIPS Technologies Inc.; Features of virtual enterprises; Discussion on collaborative-computing arrangement in electronic commerce.

Scrutinizes the establishment of an information superhighway by Amazon.com Inc. to improve the online retail services of the company. Information on the financial status of the company; Focus of the services of the company; Management problems of the company; Goal of the company.

Presents results of in-depth assessments of electronic-commerce (e-commerce) platforms that were developed to address the specific needs of business-to-business segments. Key requirement for any e-business initiative; Capability of electronic commerce products from Blue Martini and BroadVision; Features of the Scenario Server from Art Technology Group; Functionality of electronic commerce platforms. INSETS: E-Commerce Platforms;E-Commerce Trends And Customer Requirements.

Deals with the policies adopted by the governments of Great Britain and Ireland to attract overseas investment, remove barriers to electronic commerce and encourage businesses to trade online. Investments made by Apax Partners & Co. Venture Holdings; Importance of information technology in Britain's economy; Why United States companies are drawn to the region. INSETS: U.K. Auction Site Takes On Europe And eBay;Utilyx Sets Sights On B-2-B Market.

Deals with the management of information technology (IT) in companies in the United States in 2000. Plan of Bill Seltzer, chief information officer of Office Depot Inc., for budgeting IT projects; Types of business where IT executives come from; Repercussions of E-business applications that non-IT executives may not be aware of. INSETS: IT Managers Face Challenge From Outsourcing;GM CTO's Career Follows Theme, by Marianne Kolbasuk McGee;Eastman Chmeical's CIO Leads By The Book;IT Executives Brin Technology Knowledge To CEO Posts

Deals with the interest in implementing the Oracle E-Business Suite 11i online application modules. Services offered by the modules; Factors considered by ZapMedia Inc. in implementing the modules; Aspects of the modules that attracted Merrill Corporation's management. INSET: Talent Shortage Could Slow 11i Adoption.

Focuses on BroadVision Inc., a personalization software vendor. Expected sales for 2000; Features of its One-to-One Enterprise architecture; Views of analysts on the efforts of the company; Partnership with Bank of America; Company which used BroadVision's architecture to build a customized online exchange. INSET: Broadvision And Rivals Spend Big To Fill In The Gaps.

States that several companies in the United States are adopting ways to measure the effectiveness of their online advertisements. Estimated advertising spending in 1999 and 1998, according to the Internet Advertising Bureau and PricewaterhouseCoopers; Benefits of online advertising to advertisers; Method being used by Supermarkets Online. INSET: Agencies Concentrate On Measuring...by Terry Sweeney..

Focuses on the spending allotted by companies on its e-retail customer service. Service technologies considered by companies to improve their customer service online; Benefit offered by the Answer software of Brightware Inc. to BestBuy.com Inc. INSET: Aunt Ethel Offers Virtual Answers At WeTheShoppers.com.

Focuses on the online marketplaces managed by Ventro Corp. that allow companies to order and track products quickly over the Internet. Details on the customers of Ventro; Factors that contributed to the problems of Ventro; Background information on the company.

Deals with the challenges faced by online companies in monitoring the performance of its Web sites. Information gathered in performance monitoring; Most balanced strategy for Web site performance monitoring; Tools considered by companies in monitoring Web sites. INSET: To Optimize Performance, Look At The Last Half Mile.

Looks at the pressure faced by companies in creating a framework that will let them add functionality on its Web site as needed. Criteria that should be addressed by an E-business infrastructure; Classic method for building a systems infrastructure; Primary candidates for electronic business legacy integration.

Deals with the Web site scalability required for online business. Categories of parameters that affect the scalability of a site; Standards that represent distributed computing; Features of a site that requires certain amount of redundancy. INSET: One-Stop Access: Maintenance, Repair, And Operating Supplies.

Focuses on online trading companies that deal with electronic components. Information on ChipCenter, an online resource for electronics engineers; Services being offered by FreeTrade Zone and Global Electronics Exchange, online marketplaces specialize in locating hard-to-find parts; Information on online marketplaces formed by top electronics manufacturers in the United States and Asia.

Focuses on the actions taken by online financial institutions in the United States in offering offline services for mass market. Actions taken by online financial institutions to reach people offline; Comments from online-only bank executives; Challenges being faced by online financial institutions.

Discusses the efforts of General Electric (GE) and General Motors (GM) to improve their electronic businesses. Markets of GE and GM businesses; Obstacles on overhauling information technology and business reengineering of GM; Action taken by GE to slash costs and improve productivity. INSETS: General Motors' Go-To Manager;Reiner's Importance Rises With The IT Tide At GE.

Reveals that the rate of increase in the cost of time has been much less dramatic than the rate of price declines in information technology. Formula for equating time with money; Ways to uncover the cost of time; Factors people should consider when making purchases; Time factor for online commerce or information technology business models.

Deals with the steps taken by telecommunication companies towards electronic commerce and Internet usage. Purpose of Qwest Communications International Incorporated's partnership deals; Broadband services initiatives of SBC Communications Inc.; Goal of ADC Telecommunications Incorporated's supply chain management project; Challenges posed by the information technology integration process. INSETS: SNAPSHOT TELECOMMUNICATIONS;Sprint's Future Strategy Embraces The Net.