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The article discusses the factors on the development of mission, vision and values for library and information services in Europe. It initially focuses on the role of the library's mission and vision statement, in relation to the library's practice and changes of information environment and user demands. In addition, it presents an overview of the role and mission of several libraries that include the Dublin City University Library and the Bodleian Library Oxford University.

Discussions of 'skills' in higher education often conflate 'information technology' skills and 'information skills'. The second term is broader and more directly related to the aims and processes of higher education as a 'knowledge creation' activity. A clear distinction should be made between information skills and information technology skills. Both information skills and information technology skills are essential parts of a wider concept of information literacy. A broadly-based definition of information skills in higher education reflects twin dimensions of the 'competent student' and the 'information literate' person. For the development of the information literate person SCONUL proposes seven sets of skills developing from a basic competence in library and IT skills. [ABSTRACT FROM AUTHOR]