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In recommendation tasks, we model user preferences by learning node representations (i.e., user and item embeddings) based on the observed user-item interaction data, which is a bipartite graph. Graph Neural Networks (GNNs) are widely used to refine the representations by exploring the topology of the graph: embeddings of neighbors are propagated to each node to reconstruct its embeddings. However, the propagation strategy in existing GNNs is empirical and defective: (1) a substantial proportion of links are missed in the sparse observed graph, which causes ineffective and biased propagation; and (2) the propagation weights are determined by a coarse pre-defined rule, which only takes the degree of nodes into consideration. In this paper, we propose a dense and data-driven propagation mechanism for GNNs. Considering the graph we use to propagate embeddings in recommendation tasks is extremely sparse, we complement it and use the predicted graph as the new propagation tool. We learn the propagation matrix from the data, and propose a Self-propagation Graph Neural Network (SGNN). Since it is very space- and time-consuming to maintain a large and dense propagation matrix, we factorize it for storing and updating. In this paper, we propose three methods to complete the sparse graph and construct the propagation matrix: (1) we complete the graph based on a recommendation model; (2) we measure the node distance based on spectral clustering; (3) we predict missing links of the graph based on predictive embeddings. In SGNN, the embeddings can be propagated to not only the observed neighbors, but also the potential yet unobserved neighbors, and the propagation weights are learned based on the connection strength. Comprehensive experiments on three real-world datasets demonstrate the effectiveness and efficiency of our proposed model: SGNN outperforms recent state-of-the-art GNNs significantly. Codes are available on https://github.com/Wenhui-Yu/LCFN. [ABSTRACT FROM AUTHOR]

One-class collaborative filtering (OCCF) problems are ubiquitous in real-world recommendation systems, such as news recommendation, but suffer from data sparsity and lack of negative items. To address the challenge, the state-of-the-art algorithm assigns uninteracted items with smaller weights of being negative and performs low-rank approximation over the user-item interaction matrix. However, the prior ratings are usually suggested to be zero but may not be well-defined. To avert the direct utilization of prior ratings for uninteracted items, we propose a novel ranking-based implicit regularizer by hypothesizing that users’ preference scores for uninteracted items should not deviate a lot from each other. The regularizer is then used in a ranking-based OCCF framework to penalize large differences of preference scores between uninteracted items. To efficiently optimize model parameters in this framework, we develop the scalable alternating least square algorithm and coordinate descent algorithm, whose time complexity is linearly proportional to the data size. Finally, we extensively evaluate the proposed algorithms on six public real-world datasets. The results show that the proposed regularizer significantly improves the recommendation quality of ranking-based OCCF algorithms, such as BPRMF and RankALS. Moreover, the ranking-based framework with the proposed regularizer outperforms the state-of-the-art recommendation algorithms for implicit feedback. [ABSTRACT FROM AUTHOR]

With the boosting of neural networks, recommendation methods become significantly improved by their powerful ability of prediction and inference. Existing neural-network based recommender systems (NN-RSs) usually first employ matrix embedding (ME) as a pre-process to learn users’ and items’ representations (latent vectors), then input these representations to a specific modified neural network framework to make accurate Top-k recommendations. Obviously, the performance of ME has a significant effect on RS models. However, most NN-RSs focus on accuracy by building representations from the direct user-item interactions (e.g., user-item rating matrix), while ignoring the underlying relatedness between users and items (e.g., users who rate the same ratings for the same items should be embedded into similar representations), which is an ideological disadvantage. On the other hand, ME models directly employ inner products as a default loss function metric that cannot project users and items into a proper latent space, which is a methodological disadvantage. In this paper, we propose a supervised collaborative representation learning model - Magnetic Metric Learning (MML) - to map users and items into a unified latent vector space, enhancing the representation learning for NN-RSs. First, MML utilizes dual triplets to model not only the observed relationships between users and items, but also the underlying relationships between users as well as items to overcome the ideological disadvantage. Specifically, a modified metric-based dual loss function is proposed in MML to gather similar entities and disperse the dissimilar ones. With MML, we can easily compare all the relationships (user to user, item to item, user to item) according to the weighted metric, which overcomes the methodological disadvantage. We conduct extensive experiments on four real-world datasets with large item space. The results demonstrate that MML can learn a proper unified latent space for representations from the user-item matrix with high accuracy and effectiveness, and lead to a performance gain over the state-of-the-art RS models by an average of 17 percent. [ABSTRACT FROM AUTHOR]

Human behaviors in recommendation systems are driven by many high-level, complex, and evolving intentions behind their decision making processes. In order to achieve better performance, it is important for recommendation systems to be aware of user intentions besides considering the historical interaction behaviors. However, user intentions are seldom fully or easily observed in practice, so that the existing works are incapable of fully tracking and modeling user intentions, not to mention using them effectively into recommendation. In this paper, we present the Intention-Aware Sequential Recommendation (ISRec) method, for capturing the underlying intentions of each user that may lead to her next consumption behavior and improving recommendation performance. Specifically, we first extract the intentions of the target user from sequential contexts, then take complex intent transition into account through the message-passing mechanism on an intention graph, and finally obtain the future intentions of this target user from inference on the intention graph. The sequential recommendation for a user will be made based on the predicted user intentions, offering more transparent and explainable intermediate results for each recommendation. Extensive experiments on various real-world datasets demonstrate the superiority of our method against several state-of-the-art baselines in sequential recommendation in terms of different metrics. [ABSTRACT FROM AUTHOR]

Social recommendation has emerged to leverage social connections among users for predicting users’ unknown preferences, which could alleviate the data sparsity issue in collaborative filtering based recommendation. Early approaches relied on utilizing each user’s first-order social neighbors’ interests for better user modeling, and failed to model the social influence diffusion process from the global social network structure. Recently, we propose a preliminary work of a neural influence Diffusion Network (i.e., DiffNet) for social recommendation L. Wu, P. Sun, Y. Fu, R. Hong, X. Wang, and M. Wang, “A neural influence diffusion model for social recommendation,” in Proc. Int. ACM SIGIR Conf. Res. Develop. Inf. Retrieval, 2019, pp. 235–244.. DiffNet models the recursive social diffusion process for each user, such that the influence diffusion hidden in the higher-order social network is captured in the user embedding process. Despite the superior performance of DiffNet, we argue that, as users play a central role in both user-user social network and user-item interest network, only modeling the influence diffusion process in the social network would neglect the latent collaborative interests of users hidden in the user-item interest network. To this end, in this paper, we propose DiffNet++, an improved algorithm of DiffNet that models the neural influence diffusion and interest diffusion in a unified framework. By reformulating the social recommendation as a heterogeneous graph with social network and interest network as input, DiffNet++ advances DiffNet by injecting both the higher-order user latent interest reflected in the user-item graph and higher-order user influence reflected in the user-user graph for user embedding learning. This is achieved by iteratively aggregating each user’s embedding from three aspects: the user’s previous embedding, the influence aggregation of social neighbors from the social network, and the interest aggregation of item neighbors from the user-item interest network. Furthermore, we design a multi-level attention network that learns how to attentively aggregate user embeddings from these three aspects. Finally, extensive experimental results on four real-world datasets clearly show the effectiveness of our proposed model. We release the source code at https://github.com/PeiJieSun/diffnet. [ABSTRACT FROM AUTHOR]

In e-commerce, online retailers are usually suffering from professional malicious users (PMUs), who utilize negative reviews and low ratings to their consumed products on purpose to threaten the retailers for illegal profits. PMUs are difficult to be detected because they utilize masking strategies to disguise themselves as normal users. Specifically, there are three challenges for PMU detection: 1) professional malicious users do not conduct any abnormal or illegal interactions (they never concurrently leave too many negative reviews and low ratings at the same time), and they conduct masking strategies to disguise themselves. Therefore, conventional outlier detection methods are confused by their masking strategies. 2) the PMU detection model should take both ratings and reviews into consideration, which makes PMU detection a multi-modal problem. 3) there are no datasets with labels for professional malicious users in public, which makes PMU detection an unsupervised learning problem. To this end, we propose an unsupervised multi-modal learning model: MMD, which employs Metric learning for professional Malicious users Detection with both ratings and reviews. MMD first utilizes a modified RNN to project the informational review into a sentiment score, which jointly considers the ratings and reviews. Then professional malicious user profiling (MUP) is proposed to catch the sentiment gap between sentiment scores and ratings. MUP filters the users and builds a candidate PMU set. We apply a metric learning-based clustering to learn a proper metric matrix for PMU detection. Finally, we can utilize this metric and labeled users to detect PMUs. Specifically, we apply the attention mechanism in metric learning to improve the model’s performance. The extensive experiments in four datasets demonstrate that our proposed method can solve this unsupervised detection problem. Moreover, the performance of the state-of-the-art recommender models is enhanced by taking MMD as a preprocessing stage. [ABSTRACT FROM AUTHOR]

Multi-criteria recommender systems have been increasingly useful for helping consumers identify the most relevant items based on different dimensions of user experiences and highlighting their most valued features. Therefore, researchers have proposed various multi-criteria models to improve recommendation performance. However, most of the existing methods utilize only multi-criteria ratings explicitly provided by the users. Note that explicit multi-criteria ratings are sparse and have the problem of missing values. User reviews, on the other hand, contain richer information of user experiences and reveal multi-dimensional user preferences. Therefore, we propose to use latent multi-criteria ratings generated from user reviews, as opposed to explicit multi-criteria ratings, to provide recommendations and capture latent complex heterogeneous user preferences. Specifically, we propose two novel models for the latent multi-criteria rating generation process: the one-stage model LatentMC-1S that utilizes document hashing method to directly compute latent ratings and the two-stage model LatentMC-2S that uses GRU and Gumbel-Softmax for indirect rating generation. Extensive experiments show that the proposed latent multi-criteria rating approaches outperform explicit ratings across different datasets and performance measures. We also show that latent multi-criteria ratings could be used for imputing missing explicit multi-criteria ratings and thus further improving multi-criteria recommender systems. [ABSTRACT FROM AUTHOR]

Recently, some attempts have been made in introducing deep neural networks (DNNs) to recommender systems for generating more accurate prediction due to the nonlinear representation learning capability of DNNs. However, they inevitably result in high computational and storage costs. Worse still, due to the relatively small number of ratings that can be fed into DNNs, they may easily suffer from the overfitting issue. To tackle these issues, we propose a novel recommendation framework based on Back Propagation (BP) neural network with attention mechanism, namely BPAM++. In particular, the BP neural network is utilized to learn the complex relationship between the target user and his/her neighbors and the complex relationship between the target item and its neighbors. Compared with DNNs, the shallow neural network, i.e., BP neural network, can not only reduce the computational and storage costs, but also alleviate the overfitting issues in DNNs caused by a relatively small number of ratings. In addition, an attention mechanism is designed to capture the global impact of the nearest users of the target user on their nearest target user sets. Extensive experiments conducted on eight benchmark datasets confirm the effectiveness of the proposed model. [ABSTRACT FROM AUTHOR]

Recommendation efficiency and data sparsity problems have been regarded as two challenges of improving performance for online recommendation. Most of the previous related work focus on improving recommendation accuracy instead of efficiency. In this paper, we propose a Deep Pairwise Hashing (DPH) to map users and items to binary vectors in Hamming space, where a user's preference for an item can be efficiently calculated by Hamming distance, which significantly improves the efficiency of online recommendation. To alleviate data sparsity and cold-start problems, the user-item interactive information and item content information are unified to learn effective representations of items and users. Specifically, we first pre-train robust item representation from item content data by a Denoising Auto-encoder instead of other deterministic deep learning frameworks; then we finetune the entire framework by adding a pairwise loss objective with discrete constraints; moreover, DPH aims to minimize a pairwise ranking loss that is consistent with the ultimate goal of recommendation. Finally, we adopt the alternating optimization method to optimize the proposed model with discrete constraints. Extensive experiments on three different datasets show that DPH can significantly advance the state-of-the-art frameworks regarding data sparsity and item cold-start recommendation. [ABSTRACT FROM AUTHOR]

The implicit feedback based collaborative filtering (CF) has attracted much attention in recent years, mainly because users implicitly express their preferences in many real-world scenarios. The current mainstream pairwise methods optimize the Area Under the Curve (AUC) and are empirically proved to be helpful to exploit binary relevance data, but lead to either not address the ranking problem, or not specifically focus on top- $k$ k recommendation. Although there exists the listwise method maximizes the Mean Reciprocal Rank (MRR), it has low efficiency and is not particularly adequate for general implicit feedback situations. To that end, in this paper, we propose a new framework, namely Collaborative List-and-Pairwise Filtering (CLAPF), which aims to introduce pairwise thinking into listwise methods. Specifically, we smooth another well-known rank-biased measure called Mean Average Precision (MAP), and respectively combine two rank-biased metrics (MAP, MRR) with the pairwise objective function to capture the performance of top- $k$ k recommendation. Furthermore, the sampling scheme for CLAPF is discussed to accelerate the convergence speed. Our CLAPF framework is a new hybrid model that provides an idea of utilizing rank-biased measures in a pairwise way on implicit feedback. Empirical studies demonstrated CLAPF outperforms state-of-the-art approaches on real-world datasets. [ABSTRACT FROM AUTHOR]

Because of strict response-time constraints, efficiency of top-k recommendation is crucial for real-world recommender systems. Locality sensitive hashing and index-based methods usually store both index data and item feature vectors in main memory, so they handle a limited number of items. Hashing-based recommendation methods enjoy low memory cost and fast retrieval of items, but suffer from large accuracy degradation. In this paper, we propose product Quantized Collaborative Filtering (pQCF) for better trade-off between efficiency and accuracy. pQCF decomposes a joint latent space of users and items into a Cartesian product of low-dimensional subspaces, and learns clustered representation within each subspace. A latent factor is then represented by a short code, which is composed of subspace cluster indexes. A user’s preference for an item can be efficiently calculated via table lookup. We then develop block coordinate descent for efficient optimization and reveal the learning of latent factors is seamlessly integrated with quantization. We further investigate an asymmetric pQCF, dubbed as QCF, where user latent factors are not quantized and shared across different subspaces. The extensive experiments with 6 real-world datasets show that pQCF significantly outperforms the state-of-the-art hashing-based CF and QCF increases recommendation accuracy compared to pQCF. [ABSTRACT FROM AUTHOR]