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14 results on '"Customer relationship management -- Surveys"'

1. Voxco Launches No-Code Intelligence Platform

Subjects
Voxco -- Marketing, Computer software industry -- Marketing -- Surveys, Customer relationship management -- Surveys, Machine learning -- Surveys, Company marketing practices, Customer relationship management, Telecommunications industry
Abstract

Canadian survey software provider Voxco has launched a no-code data analytics platform called Voxco Intelligence, promising to unlock users' customer data using predictive analytics, AI and machine learning models. Voxco [...]

Published
2022

2. Insightlys New Mobile App Helps Businesses Stay Connected to Customers While Protecting their Data

Subjects
Data security -- Surveys, Customer relationship management software -- Surveys, Customer relationship management -- Surveys, Mobile devices -- Surveys, Project management -- Surveys, Customer relationship management software, Customer relationship management, Data security issue, Telecommunications industry
Abstract

(PRWeb) - In light of the COVID-19 pandemic, more people are working remotely and leveraging their mobile device for business - in fact, a new Insightly poll shows nearly two-thirds [...]

Published
2020

3. Voxco Survey Software Launches Free Website Satisfaction Tool for Businesses of All Sizes to Measure Customer Experience Online

Subjects
Voxco -- Customer relations, Web site management software -- Surveys, Customer relationship management -- Surveys, Market surveys -- Surveys, Software industry -- Customer relations, Customer service -- Surveys, Marketing executives, Customer satisfaction, Web site management software, Support services, Customer relationship management, Customer service, Telecommunications industry
Abstract

Voxco survey software announced today the launch of a free website satisfaction survey tool for businesses of all sizes to measure customer experience online and gather insights from the voice [...]

Published
2020

4. Survey: Two-Thirds of Respondents Say Technology is Not Delivering Stronger Customer Relationships

Subjects
Customer relationship management -- Surveys, Employee attitudes -- Surveys, Customer service -- Surveys, Technology, Support services, Customer relationship management, Customer service, Telecommunications industry
Abstract

(GlobeNewswire) - Appian (NASDAQ: APPN) today announced the results of its Business Automation Technologies and the Customer Experience survey. The objective of the survey, conducted by IDG, was to understand [...]

Published
2020

5. SurveyMonkey Acquires GetFeedback

Subjects
Customer relationship management -- Surveys, Ecosystems, Customer relationship management, Company acquisition/merger, Telecommunications industry
Abstract

SurveyMonkey has completed its acquisition of GetFeedback, an online survey software and customer experience solution. Terms of the deal were not disclosed. With GetFeedback, SurveyMonkey is positioned to offer a [...]

Published
2019

6. Broadcom Recognized for Superior Customer Service and Support

Subjects
Customer service -- Surveys, Customer relationship management -- Surveys, Market surveys -- Surveys, Customer satisfaction, Customer service, Support services, Customer relationship management, Telecommunications industry
Abstract

(GlobeNewswire) - Broadcom Inc. (NASDAQ: AVGO) today announced it was again named a recipient of the 2018 NorthFace ScoreBoard Award (NFSB) for achieving excellence in customer service and support in [...]

Published
2019

7. CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions

Subjects
Customer service -- Surveys, Customer relationship management -- Surveys, Right of privacy -- Surveys, Consumer research -- Surveys, Privacy -- Surveys, Outsourcing, Customer service, Support services, Customer relationship management, Privacy issue, Telecommunications industry
Abstract

(GlobeNewswire) - CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its2019 CGS Customer Service Security and Compliance Survey. The results showed [...]

Published
2019

8. Microsoft Office 365 Customers Using Insightly CRM Experience Significant Productivity Gains And Revenue Growth, Survey Shows

Subjects
Customer relationship management software -- Market research -- Surveys, Customer relationship management -- Surveys, Industrial productivity -- Surveys, Marketing research, Customer relationship management software, Customer relationship management, Productivity, Telecommunications industry, Microsoft Office 365 (Business application suite) -- Market research
Abstract

Insightly, the CRM for building lifelong customer relationships, today announced the results of a customer survey which demonstrate that Microsoft Office 365 users achieve significant revenue, ROI, customer relationship and [...]

Published
2018

9. Automatically Gather Feedback or Follow-Up with Customers in Your CRM, Helpdesk, or Any Other Business System Using the SurveyMethods API & Zapier Integration

Subjects
Customer relationship management -- Surveys, Information management -- Surveys, Customer relationship management, Information accessibility, Telecommunications industry
Abstract

(PRWeb) - Businesses use different systems and processes for collecting data and feedback, analysis, reporting, communication, and managing stakeholder expectations and experiences. These systems may use diverse technologies and operate [...]

Published
2018

10. MaritzCX Digital Customer Conversation Technology Wins Innovation Award from TMC

Subjects
Wireless communications services -- Innovations -- Surveys, Customer relationship management software -- Innovations -- Surveys, Customer relationship management -- Surveys, Call centers -- Surveys, Customer service -- Surveys, Support services, Customer relationship management software, Customer relationship management, Customer service, Wireless voice/data service, Telecommunications industry
Abstract

(GlobeNewswire) - Lehi, Utah, December 11, 2017MaritzCX digital customer conversation-based technology that captures mobile voice-to-text customer experiences with intelligent probing and analytics-triggered employee alerts wins 2017 Customer Magazine TMC Labs [...]

Published
2017

11. Harlequin retains top CRM supplier ranking in Charity CRM Software Survey 2016

Subjects
Customer relationship management software -- Surveys, Customer relationship management -- Surveys, Charities -- Surveys, Fund raising -- Surveys, Customer relationship management software, Customer relationship management, Telecommunications industry
Abstract

Harlequin has been rated the top CRM software supplier in the Charity CRM Software Survey for the fifth time. Harlequin designs CRM, fundraising and accounting software and supports more than [...]

Published
2016

13. AMC Technology Achieves Top Marks in Customer Satisfaction Survey

Subjects
Customer relationship management -- Surveys, Market surveys -- Surveys, Customer satisfaction -- Surveys, Customer relationship management, Telecommunications industry
Abstract

(PRWeb) - AMC Technology, a global leader in contact center and CRM integration, recently achieved top marks from an annual survey of their customers and partners around the globe, which [...]

Published
2015

14. CRM Idol 2014 Begins Today: CRM to Customer Engagement

Subjects
Customer relationship management -- Surveys, Customer relationship management, Telecommunications industry
Abstract

For those of you who have been following my often random train of thought, you've probably noticed that I've been harping a lot on customer engagement. The reasons for that [...]

Published
2014

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