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AbstractMany housing organizations are using social media to engage with a range of stakeholders including tenants. Tenant participation is being reworked in social media spaces as different (previously more separable) audiences are brought together in a digitalized ‘context collapse’. This multi-method study examines the emerging social media practices of housing organizations in New South Wales (NSW), Australia. Datasets generated in 2015 and 2021 include two digital audits of housing providers’ social media use, and in-depth qualitative interviews and focus groups with 26 social housing representatives. Participants reported that three intersecting agendas shape their social media use: 1) tenant participation and engagement, 2) advocacy for social housing, and 3) marketing and promotion, which create challenges that housing organizations must navigate in digital spaces. As critical tenant perspectives can present a threat to organizational brand identity and reputation, organizational social media use/s can seek to weaken or hide tenant voices at a time when tenant rights are more important than ever. [ABSTRACT FROM AUTHOR]

The association between poor housing and poor health is widely accepted, but there is a lack of evidence on the health impact of housing interventions. In particular, evidence on mechanisms linking housing interventions to health is lacking. Scotland's Housing and Regeneration Project (SHARP) evaluated the health impacts of new-build social housing using a quasi-experimental survey design. Qualitative interviews were also conducted with a sub-sample of survey respondents. The qualitative data indicated that changes in dwelling type influenced key psychosocial processes such as control, with consequent impacts on well-being. This study provided insights into the psychosocial impacts of housing design, whilst also demonstrating the utility of qualitative methods for enhancing understanding of the mechanisms linking housing change with improved well-being. [ABSTRACT FROM AUTHOR]