1. HCFA's consumer information commitment.
- Author
-
McMullan M
- Subjects
- Consumer Behavior, Decision Making, Information Services supply & distribution, Insurance Benefits, Medicaid standards, Medicaid statistics & numerical data, Medicare standards, Medicare statistics & numerical data, Online Systems, Organizational Innovation, Telephone, United States, Centers for Medicare and Medicaid Services, U.S. organization & administration, Community Participation, Information Services organization & administration, Medicaid organization & administration, Medicare organization & administration
- Abstract
This article provides examples of how the Health Care Financing Administration is providing Medicare and Medicaid beneficiaries with information that will allow them to become more active participants in decisions affecting their health and well-being. The article emphasizes how HCFA has incorporated a beneficiary-centered focus and social marketing techniques in its consumer information activities. The work described in this article represents a cross section of the innovative and excellent work being done by staff throughout the Agency and by our partners and agents in meeting the information needs of beneficiaries.
- Published
- 1996