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An excerpt from the book "The Entrepreneurial Culture: 23 Ways to Engage and Empower Your People," by Michael Houlihan and Bonnie Harvey.

The article presents ways of improving one's business after committing a business mistake. It says that admitting to having made the wrong decision allows one to move on faster and to think of what to do next. It also points out the importance of investigating how the error occurred, to focus on what can be done to prevent a recurrence and documenting the error to avoid making the same mistake in the future. It also recommends apologizing and assuring others that it will not happen again.