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The article discusses several issues that need to be considered by garden centers when importing pots. Sales agent Adam Ash recommends importing pottery directly from exporters to eliminate the middleman and to increase profits. Retailers must find a reputable company accustomed to importing pots. They must also know the laws regarding importing, what the prices include and issues such as freight and breakage.

The article offers tips for shopkeepers on dealing with shrinkage. The four major sources of shrinkage are employee theft, shoplifting, administrative error, and vendor fraud. According to the author, shrinkage must be managed so shopkeepers must recognize that it is a business expense that need to be controlled. She says that regular conduct of physical inventory will help determine actual shrinkage. She also stresses that policies and procedures must be established to achieve goals in the reduction of shrinkage.