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The article discusses the use of mobile technology in the trucking industry. Topics discussed include a survey of mobile technology users from around the world compiled by the Interactive Advertising Bureau (IAB) in 2016, a mobile communication system implemented by regional less than truckload (LTL) carrier Holland, and the automation of interaction between truck drivers and dispatchers.

The article provides insights from truck drivers and dispatchers about the conflict between both parties. Topics mentioned include the pressure of dispatchers dealing with drivers and customers, the drivers' awareness of the dispatcher's place in the hierarchy, and theories on why drivers take their frustrations out on dispatchers.

The article offers information on the similarities between aviation and trucking. It mentions that both industries need operators, mechanics, dispatchers, as the industries are facing shortage of personnel due to an aging demographic and regulatory changes. It states that according to American Trucking Industry, there is a need for 30,000. employees to fill truck seats.