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Introduction: L’evaluation de la satisfaction montre l’adequation entre les attentes des patients et la qualite des soins recus. Objectif: evaluer la satisfaction des accouchees hospitalisees en suites de couches a la maternite de l’hopital de Be. Patientes et methode: Il s’est agi d’une etude transversale a visee descriptive et analytique menee du 1er juillet au 31 aout 2018 soit une duree de 2 mois. Elle a eu pour cadre, le secteur des suites de couches de la maternite de l’hopital de Be. La collecte des donnees par interview directe a ete faite a l’aide d’une fiche d’enquete anonyme sur le modele Saphora-MCO questionnaires Project COMPAQH et adapte a nos realites. Le traitement et l’analyse des donnees ont ete realisees grâce aux logiciels Epi data et Epi info. Resultats: Au total 300 accouchees ont accepte participer a l’etude. L’âge moyen etait de 29 ± 6,2 ans. La satisfaction globale etait de 94%. Les principaux elements de satisfaction etaient : l’accueil (94,7%), le respect de l’intimite (96,7%), la prise en charge des soins (94%), le delai d’attente (86,7%). L’insatisfaction etait due a l’insuffisance de communication des soignants (65,7%) et de proprete des chambres et des sanitaires (57%). L’âge, le niveau d’instruction, la parite, le mode d’accouchement avaient influence significativement l’insatisfaction des patientes. Conclusion: Cette etude a permis de relever les elements d’insatisfaction des clientes. Il est opportun d’associer les clients dans le processus de la qualite des soins a l’hopital de Be. Introduction: Satisfaction assessment shows the match between patient expectations and the quality of care received. Objective: to assess the satisfaction of women hospitalized in the maternity ward of the obstetrics and gynecology department of the Be hospital in order to contribute to the improvement of the quality of care in the maternity ward. Patients and method: This was a cross-sectional study with descriptive and analytical aims conducted from July 1 to August 31, 2018, i.e., a duration of 2 months. It took place in the puerperium section at the maternity of the Be hospital. Data collection by direct interview was done using an anonymous survey form on the Saphora-MCO questionnaires Project COMPAQH model and adapted to our realities. Data processing and analysis were carried out using Epi data and Epi info software. Results: A total of 300 women agreed to participate in the study. The average age was 29 ± 6.2 years. Overall satisfaction was 94%. The main elements of satisfaction were: reception (94.7%), respect for privacy (96.7%), management of care (94%), waiting time (86.7%). Dissatisfaction was due to insufficient communication from caregivers (65.7%) and cleanliness of rooms and toilets (57%). Age, level of education, parity and mode of delivery had a significant influence on the respondent’s dissatisfaction. Conclusion: This study identified factors that led to patient’s dissatisfaction. It is appropriate to involve patients in the quality of care process at the Be hospital.