1. Sources of meaningfulness in the workplace: a study in the US hospitality sector.
- Author
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Dimitrov, Danielle
- Subjects
WORK environment research ,HOSPITALITY industry personnel ,COMPARATIVE studies ,SOCIAL context ,PERSONNEL management ,CROSS-cultural differences - Abstract
Purpose – The purpose of this paper is to explore the sources of meaningfulness at the workplace, according to the perceptions of hospitality employees from different national cultures in one US-based hotel, based on Dimitrov's empirical study about the features of the humane organization. Design/methodology/approach – This was an exploratory research that employed a single embedded case study. There were 17 employees, selected via purposeful convenience sampling. The process of data gathering involved: personal statements, interviews, complete observations, and document analysis. Data were coded using open and theoretical codes. Content and constant comparative analysis was used to link the emerging themes. Findings – The respondents felt that sources of meaningfulness in the workplace are: work itself and pride in the product; the social environment; the self and spirituality at work; and becoming a humane organization. Research limitations/implications – The main recommendations for future research are to: explore the meaning of work and meaningful workplace human resource development concepts in more culturally diverse organizations in different counties and economic sectors (government and non-profit); study the national cultural differences more specifically per cultural type, utilizing systematic methodologies for cultural differentiation; and explore other study designs. Practical implications – Organizations are advised to: create flexible schedules and WFB policies; exhibit social responsibility; and broaden the cultural horizons of their workforce. Originality/value – The discussion in this paper will further enhance the understanding of international human resource development as it provides a focused review of the sources of meaningfulness in the workplace found in the study of one US-based organization, populated by the international influences of a global industry in a global world. [ABSTRACT FROM AUTHOR]
- Published
- 2012
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