Search

Harold Stolovitch is Emeritus Professor of Workplace Learning & Performance, Université de Montréal, where he also served as Associate Dean of Research and Chair of the Instructional & Performance Technology graduate programs. He has also been a Distinguished Visiting Scholar and Visiting Professor at the University of Southern California. He is a principal of HSA Learning & Performance Solutions LLC (www.hsa-lps.com), an international consulting firm. In this Q&A interview he discusses his definition of human performance technology, his motivation to begin writing the "Telling Ain't Training" series, main mistakes that trainers make, his opinion of mobile training, and what types of feedback--immediate or delayed--trainers should be providing.

Discusses the definition and roles of educational technologists. Highlights include an historical background; formal training programs; the marketplace for job opportunities in the field; job titles; and what attracted students to the field. (LRW)

Computer managed instruction (CMI) based on the principle of mastery learning has been cost effective for job training in the tax division of Arthur Andersen & Company. The CMI software system, which uses computerized pretests and posttests to monitor training, has been upgraded from microcomputer use to local area networks. Success factors at each stage are noted. (DB)

Describes the use of job aids--specially designed technical reference materials which aid the worker to perform job tasks--and notes related research, steps in integrating job aids and training design, characteristics of a job reference manual using job aids, and other considerations and drawbacks. Six references are cited. (EJS)