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1. California Utility Invests $204M in System Overhaul.

Author

Hoffman, Thomas

Subjects
*TELEPROCESSING monitors (Computer programs), *CUSTOMER services
Abstract

Reports on the completion of an effort to replace the legacy customer information system of San Francisco, California-based Pacific Gas & Electric Co. with off-the-shelf technology in 2003. Coverage of the costs invested in the project; Reason for replacing the system; Description of the CorDaptix software installed by the company.

Published
2003

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