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The article provides information about the ClimateQUAL-Organizational Climate and Diversity Assessment (OCDA) online survey with queries aimed to understand the impact perceptions have on service quality in a library setting. The ClimateQUAL-OCDA is the development of the partnership between the University of Maryland (UM) Libraries and the UM Industrial and Organizational Psychology (I/OP) program in 1999. It states that the OCDA is an assessment of library staff perceptions concerning diversity in the library, organizational procedures and policies, and staff ethics. Moreover, it details on three concepts of the ClimateQUAL-OCDA national project, and describes the project's goals and purposes of phases.

The article presents the steps on how to get involved with the Association of College & Research Libraries (ACRL). This paper encourages members to join and get involved with the ACRL division and section committee volunteers. It is a part of the organization where advances and staretgies are planned. Strategies and furture directions are set in this section that aims to reach academic and research librarianship. Rewards of becoming a volunteer are given including the enhancement of leadership skills.