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Purpose: Government entities often implement automated records management systems, often without a clear governing framework to facilitate such automation. This study aims to explore the role played by information architecture (IA) in records automation in Botswana and propose a guiding framework in the context of e-government. Design/methodology/approach: This qualitative study uses a focused literature review to study the importance of IA in records automation in e-government. Findings: Without proper IA, information organization including retrieval/access to records becomes difficult. Practically, this would practically and negatively affect process automation in e-government solutions. Research limitations/implications: The proposed framework can guide e-government record automation in Botswana. However, its limitation lies in the fact that it has not been tested, thereby limiting its practicality until tested empirically. Practical implications: The proposed framework can be used to inform record automation management processes in the realm of Botswana's e-government project. Originality/value: The proposed framework contributes to the body of knowledge on the automation of records and e-government in Botswana specifically and Africa in general. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to identify challenges related to the management and preservation of audio-visual (AV) records and/or archives in archival institutions in Sub Saharan Africa and suggests strategies for resolving them. Design/methodology/approach: This study is qualitative in nature and used content analysis from desk top review of literature to identify the challenges and suggested solutions. Findings: Among others, the study revealed that budgetary constraints, poor environmental controls, ill-equipped staff and technological obsolescence are the major challenges hampering the efforts of archival institutions in Sub Saharan Africa to manage and preserve AV archives. Research limitations/implications: The contextual differences due to existing political set ups in archival agencies in Sub Saharan Africa may or may not be receptive to some of the strategies suggested for the improvement of managing and preserving audio visual archives. Practical implications: The paper provides practical solutions which can inform policy and practice; thus, if adopted by archival agencies, the findings can add to improvements in the management and preservation of AV records. Originality/value: The study contributes to the body of knowledge on the preservation and management of AV archives in the context of Sub Saharan Africa. [ABSTRACT FROM AUTHOR]