1. Designing everyday essentials: a guide for user-friendly accessibility using Quality Function Deployment
- Author
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Wichapol Chanchiewvichai, Suchada Rianmora, and Nanthicha Patmayothin
- Subjects
Design for maintainability ,universal design ,health-related product ,product design and development ,user-centric design ,Quality Function Deployment ,Engineering (General). Civil engineering (General) ,TA1-2040 - Abstract
This paper provides a detailed guide for Product Design and Development (PDD) of everyday essentials, with a focus on improving user accessibility. It applies Quality Function Deployment (QFD) principles to enhance user experiences by aligning design with customer requirements. Different customer types and their perceptions of everyday essential items are considered, with QFD used as a systematic approach to translate these needs into specific product characteristics, ensuring alignment with user expectations. The paper presents a step-by-step application of QFD on everyday essential design, highlighting key considerations and best practices. A case study on a drying and ironing device demonstrates how this approach encourages innovation and user-centric product design. The study focuses on metropolitan areas around Bangkok, Thailand, with customers aged 18 to 50, emphasizing design for limited spaces and addressing needs related to the rainy season or washing clothes at night. Results show no bad smell caused by bacteria. The key findings guide designers and developers to create products that prioritize user needs and preferences, enhancing overall usability and satisfaction. The contributions of this research benefit designers (manufacturers), customers, and researchers. The implications of this research include minimizing time spent on trial-and-error in the design stage, optimizing and reducing waste from the prototyping process. However, there is still a risk of distortion and loss in translating customers’ needs, highlighting the importance of receiving feedback after product use.
- Published
- 2024
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