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The article reveals the high proportion of managers who overlook poor behavior due to a feeling of being unequipped to handle the problem or are averse to conflict, based on a study by iHR Australia. Observation shows the growing number of allegations of inappropriate behavior made against senior members of staff. Rapid Insights Director Gavan Podbury thinks that arguing, behavioral issues and conflict are more prevalent between a staff and superior. Examples of inappropriate behavior in the workplace include acting in a childish manner and bullying.

An interview with PoolWerx chief executive officer John O'Brien is presented. When asked about his number-one tip for managing people, he said that it is important that managers ask questions and listen to their subordinates. He relates that purchasing a competitor is the cheapest way to succeed, which is the best piece of advice he ever received. He also shares that he balances his work-life by allocating one week each month as a nonworking week to bond with his family.

The article reports on the finding by Exit-Info in Australia that bad managers are responsible for 20 percent of employee resignations and that most organizations do not know that bad management is one of the reasons. Employees usually give acceptable reasons during their exit interviews in order to get good feedback.

The article relates an author's view on how management should handle employees during a sale of a business enterprise. The management concerns for their employees include the fear of losing jobs, the subsequent changes that might occur with a new owner and the effect on employee morale. It has been said that the business can prepare workers for the transition by having employment agreements.

Cites the web site Badbossology.COM which was created to discuss and improve the way bosses manage their staff. List of publications where the site's archive of management material is based; Aim of the site to be constructive, balanced and pragmatic rather than antagonistic; Other features of the site which concentrate on problem solving and practical ways to cope with difficult managers.