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2 results on '"Steven J. Barnes"'

1. Beyond clicks and downloads: a call for a more comprehensive approach to measuring mobile-health app engagement

Author

Heather L. O'Brien, Emma Morton, Andrea Kampen, Steven J. Barnes, and Erin E. Michalak

Subjects
Information technologies, mobile health applications, user engagement, mental health, usage data, Psychiatry, RC435-571
Abstract

Downloading a mobile health (m-health) app on your smartphone does not mean you will ever use it. Telling another person about an app does not mean you like it. Using an online intervention does not mean it has had an impact on your well-being. Yet we consistently rely on downloads, clicks, ‘likes’ and other usage and popularity metrics to measure m-health app engagement. Doing so misses the complexity of how people perceive and use m-health apps in everyday life to manage mental health conditions. This article questions commonly used behavioural metrics of engagement in mental health research and care, and proposes a more comprehensive approach to measuring in-app engagement.

Published
2020
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2. Beyond clicks and downloads: a call for a more comprehensive approach to measuring mobile-health app engagement

Author

Erin E. Michalak, Andrea Kampen, Heather L. O'Brien, Emma Morton, and Steven J. Barnes

Subjects
020205 medical informatics, Internet privacy, 02 engineering and technology, Usage data, 03 medical and health sciences, Upload, 0302 clinical medicine, User engagement, Online intervention, mental disorders, 0202 electrical engineering, electronic engineering, information engineering, 030212 general & internal medicine, usage data, Everyday life, business.industry, Information technology, mobile health applications, Popularity, Mental health, Psychiatry and Mental health, Editorial, user engagement, InformationSystems_MISCELLANEOUS, Psychology, business, Information technologies, mental health
Abstract

Downloading a mobile health (m-health) app on your smartphone does not mean you will ever use it. Telling another person about an app does not mean you like it. Using an online intervention does not mean it has had an impact on your well-being. Yet we consistently rely on downloads, clicks, ‘likes’ and other usage and popularity metrics to measure m-health app engagement. Doing so misses the complexity of how people perceive and use m-health apps in everyday life to manage mental health conditions. This article questions commonly used behavioural metrics of engagement in mental health research and care, and proposes a more comprehensive approach to measuring in-app engagement.

Published
2020

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