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To better understand users’ technology utilisation behaviour, a construct named technology dependence is suggested; as well a technology dependence model is proposed and empirically tested. Based on the literature on marketing, information systems’ utilisation, and psychology, a comprehensive set of constructs and hypotheses are compiled with a methodology for testing them in this paper. A questionnaire was designed and data were collected from 255 users of smartphones in Korea, mainly consisting of students and academics. Structural equation modelling was then applied to analyse the data. The result indicated that engagement is the strongest indicator of technology dependence along with user satisfaction. User satisfaction is affected by engagement and responsiveness of the technology. And all three dimensions of interactivity, namely, control, communication, and responsiveness, are revealed to be significant indicators of engagement. Based on the findings, the model develops useful insights into the factors that influence technology dependence and provides new ideas in understanding technology utilisation. [ABSTRACT FROM PUBLISHER]

Online sexism against female gamers is reportedly common and pervasive, causing serious problems. To help solve these problems, the study identified various predictors of online game sexism, which is hypothesised to predict actual in-game harassment. Different from previous studies, the study approaches the problems from the perspective of perpetrators rather than victims. We proposed a theoretical model that include three groups of predictors: offline sexist beliefs (masculine norms and hostile sexism), game-related factors (perceived territoriality, advancement, and competition), and environmental factors (peer harassment and play time). The model was tested against online survey data collected from a sample of 528 male gamers in South Korea with age range of 14–64 years (M = 34.70, SD = 12.81). The results showed that all the predictors, except competition and play time, were significantly associated with online game sexism, which mediated the relationships between the predictors and online sexual harassment. Perceived territoriality and peer harassment were found to have direct and positive effects on harassment. The findings are expected to contribute to developing more effective measures for preventing the hostility and aggression against female gamers by providing a new and more thorough diagnosis of the underlying causes of the problems. [ABSTRACT FROM AUTHOR]

Individuals are increasingly subjected to flaming or negative behaviours as society becomes digitally adept. Existing research on flaming is largely fragmented and insufficient to understand what induces individuals to engage in flaming actions online. Neutralisation theory, the theory of planned behaviour (TPB), and motivational theory are integrated to develop a theoretical model to better understand flaming in virtual communities. A large-scale online questionnaire targeting individuals who had experience with flaming in a virtual community was employed to analyse the research model. The results indicate that neutralisation techniques acceptability, enjoyment, subjective norms, and low self-control significantly influence flaming. Enjoyment, low moral beliefs, subjective norms, and low self-control influence neutralisation techniques acceptability, or efforts made by individuals to rationalise their deviant behaviour. Neutralisation techniques acceptability is highly correlated with flaming in virtual communities, which has not previously been examined. Intrinsic motivation or enjoyment influences flaming, which is important because neutralisation theory and the TPB do not account for motivation. Virtual communities have a tremendous amount of influence towards an individual's rationalisation of and repeated engagement in flaming. The government, Internet service providers, the media, virtual communities, and Internet activists have an opportunity to define appropriate online behavioural standards that diminish the prevalence of flaming. [ABSTRACT FROM AUTHOR]

Travel patterns have gradually changed from group travel to individual travel. An increasing number of people acquire travel information through various types of media. One of the alternative information sources is social media, which enables users to exchange information among members. However, one of the characteristics of social media is information sharing, not information search, which involves both giving (i.e. posting) and taking (i.e. selective reading, forwarding, replying, linking, and liking) information. Compared to the ‘giving’ side of information-sharing research, less effort has been spent on the ‘taking’ side of information research. Therefore, we investigate travel information adoption in social media as well as how individuals communicate with each other. We use the elaboration likelihood model, which measures the impact of central (e.g. argument quality) and peripheral (e.g. credibility) cues on traveller information-sharing behaviour corresponding with social presence on social media. The results of an empirical analysis of 527 respondents, who were experienced in travel information adoption via social media, were examined. Our findings revealed that argument quality had a positive effect on perceived usefulness and source credibility positively affected perceived usefulness and social relationships. Perceived usefulness had a significant positive effect on social relationships. Both perceived usefulness and social relationships affected travel information adoption. Lastly, the levels of argument quality and source credibility perceived by social media members were found to differ according to the level of social presence. [ABSTRACT FROM AUTHOR]

The purpose of this research is to explain the information-sharing process and investigate the intrinsic and extrinsic motivations that may induce information sharing on Facebook. Using the theory of planned behaviour, this research distinguishes between information-sharing intention and information-sharing behaviour. Based on self-determination theory, this research selects the extrinsic and intrinsic motivations that influence intention. Based on a survey of 233 South Korean Facebook users in their 20s and 30s, this research applies a structural equation modelling approach to develop the research model. All the intrinsic motivations are found to have a significant positive influence on information sharing about products and services. However, among the extrinsic motivations, only expected reciprocal relationship is found to have a significant positive influence on information-sharing intention. This research approaches Facebook empirically from a marketing perspective and suggests a strategic direction for marketers and Facebook managers. [ABSTRACT FROM AUTHOR]

This study challenges the conventional assumption that online customers with high purchase intention routinely move to the purchase stage. To this end, the process of how online customers form purchase intention and behaviour is examined. On the basis of product value distribution (PVD), we propose that thehypothetically expected product value(i.e. PVD average) determines purchase intention, whereas theactual probability of attaining the expected product value(i.e. PVD variance) moderates purchase behaviour. This proposal indicates that theexpected product valuehas significance only when repeated purchase is assumed given that most consumers do not repeatedly purchase the same product in reality. Thus, theactual probability of attaining the expected product valuemore critically affects customer behaviour than does itsexpected value. The effectiveness of the research model is verified by conducting a survey on 300 online mall shoppers in Korea. The results confirm model effectiveness. [ABSTRACT FROM AUTHOR]

Supply chain management (SCM) is an important strategic tool that requires careful planning and management. While the availability of real-time information is a critical aspect of an SCM system, it possesses a potential to disrupt supply chain participants. Thus, the success of an SCM system hinges on how well participants deal with changes taking place in a real-time environment. This study adopts the concept of the real-time enterprise to understand the role of change management on SCM performance based on the concept of the information orientation. The study empirically validated the role of change management on SCM performance. [ABSTRACT FROM AUTHOR]

Most studies on user aggression in virtual worlds have mainly focused on the causes of aggressive behaviour, but only a few have focused on the factors that relieve it. This study was conducted to determine the causes of aggression relaxation and aggravation in virtual worlds, using an approach that significantly differs from that used in previous research. We examined the mechanisms that affect aggravation and relaxation of virtual aggression, and suggested ways to resolve problems with aggression. A survey was conducted with 112 Second Life users to examine how commitment, belief, avatar attachment, desensitisation, and addiction were related to self-control and control disorder, and how the two latter factors affected virtual aggression. The survey also examined how virtual aggression influenced the intention for attacking behaviour in the real world. The results showed that (1) belief is a positive predictor of self-control, which has a negative impact on virtual aggression, (2) addiction is a positive predictor of control disorder, and (3) anger in virtual worlds is significantly connected to aggression in the real world. [ABSTRACT FROM AUTHOR]

This study examines the users' experiences with three-dimensional (3D) virtual environments to investigate the areas of development as a learning application. For the investigation, the modified technology acceptance model (TAM) is used with constructs from expectation-confirmation theory (ECT). Users' responses to questions about cognitive perceptions and continuous use were collected and analysed with factors that were modified from TAM and ECT. Whilst the findings confirm the significant roles by users' cognitive perceptions, the findings also shed light on the possibility of 3D application serving as an enabler of learning tools. In the extended model, the moderating effects of confirmation/satisfaction and demographics of the relationships amongst the variables were found to be significant. [ABSTRACT FROM AUTHOR]