Search

The recent advances in educational technology enabled the development of solutions that collect and analyse data from learning scenarios to inform the decision-making processes. Research fields like Learning Analytics (LA) and Artificial Intelligence (AI) aim at supporting teaching and learning by using such solutions. However, their adoption in authentic settings is still limited, among other reasons, derived from ignoring the stakeholders' needs, a lack of pedagogical contextualisation, and a low trust in new technologies. Thus, the research fields of Human-Centered LA (HCLA) and Human-Centered AI (HCAI) recently emerged, aiming to understand the active involvement of stakeholders in the creation of such proposals. This paper presents a systematic literature review of 47 empirical research studies on the topic. The results show that more than two-thirds of the papers involve stakeholders in the design of the solutions, while fewer papers involved them during the ideation and prototyping, and the majority do not report any evaluation. Interestingly, while multiple techniques were used to collect data (mainly interviews, focus groups and workshops), few papers explicitly mentioned the adoption of existing HC design guidelines. Further evidence is needed to show the real impact of HCLA/HCAI approaches (e.g., in terms of user satisfaction and adoption). [ABSTRACT FROM AUTHOR]

This paper explores the different insider employee-led cyber frauds (IECF) based on the recent large-scale fraud events of prominent Indian banking institutions. Examining the different types of fraud and appropriate control measures will protect the banking industry from fraudsters. In this study, we identify and classify Cyber Fraud (CF), map the severity of the fraud on a scale of priority, test the mitigation effectiveness, and propose optimal mitigation measures. The identification and classification of CF losses were based on a literature review and focus group discussions with risk and vigilance officers and cyber cell experts. The CF was analyzed using secondary data. We predicted and prioritized CF based on machine learning-derived Random Forest (RF). An efficient fraud mitigation model was developed based on an offender-victim-centric approach. Mitigation is advised both before and after fraud occurs. Through the findings of this research, banks and fraud investigators can prevent CF by detecting it quickly and controlling it on time. This study proposes a structured, sustainable CF mitigation plan that protects banks, employees, regulators, customers, and the economy, thus saving time, resources, and money. Further, these mitigation measures will improve the reputation of the Indian banking industry and ensure its survival. [ABSTRACT FROM AUTHOR]