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Most of today's public institutions try to improve their performance and reach their goals in order to provide people with better service and better quality of life. For many of these organizations, developing strategies with specific visions, missions and goals has become a norm. There are several strategic frameworks to guide organizations in strategic management and performance measurement. One of these frameworks, Balanced Scorecard (BSC), was used in this study with its four dimensions. Within the scope of the study, DEMATEL-ANP (D-ANP) was used to evaluate the performance of a municipality in our province, by considering the balanced scorecard dimensions. Here, the DEMATEL method was used to determine the criteria weights considering the relationships between the criteria and by combining with the ANP method, effective weights were calculated for each dimension and criterion. According to these weights, the performance of the municipality was evaluated in terms of the four dimensions of balanced scorecard. According to the results obtained, it was found that the most important criterion in the performance evaluation was the reduction of the complaints received after the service and it was observed that more importance was given to internal processes dimension thanbalanced scorecard dimensions [ABSTRACT FROM AUTHOR]

The purpose of this study is to determine how the psychological safety perceptions of the employees, about the organizational environment, affect the political tactical behaviors. The quantitative method was preferred in the research and the data were obtained using the survey technique. Analyzes were carried out on the data obtained from 820 participants in total. According to the results of the research, the participants do not perceive themselves very safe in the organization they work in and prefer primarily rationality influence tactics and upward influence tactics to achieve their goals. A moderate and low-level negative relationship was found between the perception of psychological safety and political tactical behavior in general and its sub-dimensions. It is determined that the perception of psychological safety affects the upward influence tactics at the highest level, has a relative impact on the exchange tactics, and has an effect on the tactics of rational persuasion, albeit at a level that can be considered as absent. In addition, it was observed that the employees' political tactical behavior and psychological safety perception differed according tto demographic characteristics. [ABSTRACT FROM AUTHOR]

Performance measurement is a very important point for businesses today. Businesses need analysis to see their performance in many issues, such as maintaining continuity, gaining a competitive advantage, achieving their forward-looking goals. The construction sector is among the largest sectors in the world. The construction sector is seen as a driving force in the economy in Turkey. This sector, which is of great importance in the economy, also affects its subsectors. The research focused on construction companies registered in Borsa İstanbul (BIST) due to the mobility experienced in the construction sector in recent years. Data Envelope Analysis (VZA) method, which is among the non-parametric methods, was used to determine whether the performance of companies was effective in this study. The 2019 data of the companies were discussed, and the analysis showed companies that were active and inactive. Improvement recommendations have been made for inactive companies. [ABSTRACT FROM AUTHOR]