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We consider Markovian multiserver retrial queues where a blocked customer has two opportunities for abandonment: at the moment of blocking or at the departure epoch from the orbit. In this queueing system, the number of customers in the system (servers and buffer) and that in the orbit form a level-dependent quasi-birth-and-death (QBD) process whose stationary distribution is expressed in terms of a sequence of rate matrices. Using a simple perturbation technique and a matrix analytic method, we derive Taylor series expansion for nonzero elements of the rate matrices with respect to the number of customers in the orbit. We also obtain explicit expressions for all the coefficients of the expansion. Furthermore, we derive tail asymptotic formulas for the joint stationary distribution of the number of customers in the system and that in the orbit. Numerical examples reveal that the tail probability of the model with two types of nonpersistent customers is greater than that of the corresponding model with one type of nonpersistent customers. They also reveal that the series expansion with a few terms can be used to obtain an accurate approximation to the stationary distribution. [ABSTRACT FROM AUTHOR]

In this paper, we consider a continuous review perishable inventory system wherein demands arrive according to the Poisson process, each demanding exactly one unit of inventory item and the life time of each item is assumed to be exponential. The operating policy is ( s, S ) policy, i.e., whenever the inventory level drops to s , an order for Q (= S − s ) items is placed. The ordered items are received after a random time which is distributed as exponential. The service may be interrupted according to the Poisson process in which case it restarts after an exponentially distributed time. The demands that occur during the server breakdown period or stock-out period may turn out to be ordinary or a negative demand and then they enter into the orbit of infinite size. These orbiting demands send out a signal to compete for their demand which is distributed as exponential. The matrix analytic method is used for the steady state distribution of the model. Various performance measures and cost analysis are shown with numerical results. [ABSTRACT FROM AUTHOR]