5 results on '"V. Ramana Feeser"'
Search Results
2. When Safety Event Reporting Is Seen as Punitive
- Author
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Anne Jackson, Regina K. Senn, Sally A. Santen, Harinder S. Dhindsa, Timothy Layng, V. Ramana Feeser, Nastassia M. Savage, and Robin R. Hemphill
- Subjects
medicine.medical_specialty ,business.industry ,media_common.quotation_subject ,Punitive damages ,030208 emergency & critical care medicine ,Event reporting ,Retrospective cohort study ,Patient assessment ,Patient care ,Blame ,03 medical and health sciences ,Patient safety ,0302 clinical medicine ,Emergency Medicine ,medicine ,In patient ,030212 general & internal medicine ,Psychiatry ,business ,media_common - Abstract
Study objective Reporting systems are designed to identify patient care issues so changes can be made to improve safety. However, a culture of blame discourages event reporting, and reporting seen as punitive can inhibit individual and system performance in patient safety. This study aimed to determine the frequency and factors related to punitive patient safety event report submissions, referred to as Patient Safety Net reports, or PSNs. Methods Three subject matter experts reviewed 513 PSNs submitted between January and June 2019. If the PSN was perceived as blaming an individual, it was coded as punitive. The experts had high agreement (κ=0.84 to 0.92), and identified relationships between PSN characteristics and punitive reporting were described. Results A total of 25% of PSNs were punitive, 7% were unclear, and 68% were designated nonpunitive. Punitive (vs nonpunitive) PSNs more likely focused on communication (41% vs 13%), employee behavior (38% vs 2%), and patient assessment issues (17% vs 4%). Nonpunitive (vs punitive) PSNs were more likely for equipment (19% vs 4%) and patient or family behavior issues (8% vs 2%). Punitive (vs nonpunitive) PSNs were more common with adverse reactions or complications (21% vs 10%), communication failures (25% vs 16%), and noncategorized events (19% vs 8%), and nonpunitive (vs punitive) PSNs were more frequent in falls (5% vs 0%) and radiology or laboratory events (17% vs 7%). Conclusion Punitive reports have important implications for reporting systems because they may reflect a culture of blame and a failure to recognize system influences on behaviors. Nonpunitive wording better identifies factors contributing to safety concerns. Reporting systems should focus on patient outcomes and learning from systems issues, not blaming individuals.
- Published
- 2021
3. Covert Brain Infarction in Emergency Department Patients: Prevalence, Clinical Correlates, and Treatment Opportunities
- Author
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Jessica R. Balderston, Christopher K. Brown, V. Ramana Feeser, and Zachary M. Gertz
- Subjects
Brain Infarction ,Male ,Incidental Findings ,Emergency Medicine ,Humans ,Female ,Middle Aged ,Emergency Service, Hospital ,Tomography, X-Ray Computed ,Aged ,Retrospective Studies - Abstract
Covert brain infarctions are focal lesions detected on brain imaging consistent with ischemia in the absence of a history of overt stroke or neurologic dysfunction. Covert brain infarctions are associated with an increased risk of future stroke. We evaluated the prevalence of covert brain infarctions in patients undergoing computed tomography (CT) in the emergency department (ED), as well as clinician response to the findings.Patients aged more than 50 years who underwent CT of the head and were seen and discharged from our ED from January to September 2018 were identified. Patients with a history of stroke, or prior brain imaging with ischemia, were excluded. Patient data and clinician response (patient notification, neurology referral, and risk factor modification) were collected.We included 832 patients, with an average age of 62 years, and 50% of the patients were women. Covert brain infarctions were present in 11% of patients (n=95). Only 9% of patients with covert brain infarctions were clearly made aware of the finding. Of the patients with covert brain infarctions, 27% were already on aspirin and 28% on a statin. Aspirin was added for 2 patients, and statin medication was not started on any patient. The blood pressure medication was added or adjusted for 2 patients with covert brain infarctions. The neurology department was consulted for 9% of the patients with covert brain infarctions.The prevalence of covert brain infarctions in patients older than 50 years presenting to the ED who underwent CT of the head and were subsequently discharged from the ED was 11%. Only 9% of these patients were made aware of the finding, with minimal intervention for stroke prevention at the time of their visit. Interventions targeting this population should be considered.
- Published
- 2021
4. 23 Prevalence of Covert Brain Infarction in Patients Undergoing Computed Tomography in the Emergency Department
- Author
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C. Brown, J. Balderston, V. Ramana Feeser, and Z. Gertz
- Subjects
medicine.medical_specialty ,medicine.diagnostic_test ,Covert ,business.industry ,Brain infarction ,Emergency Medicine ,medicine ,Computed tomography ,In patient ,Emergency department ,Radiology ,business - Published
- 2021
5. When Safety Event Reporting Is Seen as Punitive: 'I've Been PSN-ed!'
- Author
-
V Ramana, Feeser, Anne K, Jackson, Nastassia M, Savage, Timothy A, Layng, Regina K, Senn, Harinder S, Dhindsa, Sally A, Santen, and Robin R, Hemphill
- Subjects
Problem Behavior ,Risk Management ,Medical Errors ,Interprofessional Relations ,Humans ,Patient Safety ,Emergency Service, Hospital ,Retrospective Studies - Abstract
Reporting systems are designed to identify patient care issues so changes can be made to improve safety. However, a culture of blame discourages event reporting, and reporting seen as punitive can inhibit individual and system performance in patient safety. This study aimed to determine the frequency and factors related to punitive patient safety event report submissions, referred to as Patient Safety Net reports, or PSNs.Three subject matter experts reviewed 513 PSNs submitted between January and June 2019. If the PSN was perceived as blaming an individual, it was coded as punitive. The experts had high agreement (κ=0.84 to 0.92), and identified relationships between PSN characteristics and punitive reporting were described.A total of 25% of PSNs were punitive, 7% were unclear, and 68% were designated nonpunitive. Punitive (vs nonpunitive) PSNs more likely focused on communication (41% vs 13%), employee behavior (38% vs 2%), and patient assessment issues (17% vs 4%). Nonpunitive (vs punitive) PSNs were more likely for equipment (19% vs 4%) and patient or family behavior issues (8% vs 2%). Punitive (vs nonpunitive) PSNs were more common with adverse reactions or complications (21% vs 10%), communication failures (25% vs 16%), and noncategorized events (19% vs 8%), and nonpunitive (vs punitive) PSNs were more frequent in falls (5% vs 0%) and radiology or laboratory events (17% vs 7%).Punitive reports have important implications for reporting systems because they may reflect a culture of blame and a failure to recognize system influences on behaviors. Nonpunitive wording better identifies factors contributing to safety concerns. Reporting systems should focus on patient outcomes and learning from systems issues, not blaming individuals.
- Published
- 2020
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