1. Value of a confidential COVID-19 helpline for nursing home staff.
- Author
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Gussin GM, Singh RD, Nguyen KP, and Huang SS
- Subjects
- Humans, SARS-CoV-2, Nursing Homes, Skilled Nursing Facilities, COVID-19 prevention & control
- Abstract
We hosted a confidential helpline to address concerns about COVID-19 prevention among staff in 12 nursing homes in Orange County, California. We fielded 301 inquiries from April 2021-April 2022, most commonly involving questions about vaccines (40%), nursing home COVID-19 prevention (28%), SARS-CoV-2 variants (18%), symptom reporting (10%), and home and community COVID-19 prevention (5%). During COVID-19 surges, staff dominantly expressed fear, anger, and exhaustion. During nadirs, sentiment shifted towards optimism and acceptance., (Copyright © 2022 Association for Professionals in Infection Control and Epidemiology, Inc. Published by Elsevier Inc. All rights reserved.)
- Published
- 2023
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