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Controller Area Networks (CANs) play an important role in many safety-critical industrial systems, which places high demands on their reliability performance. However, the intermittent connection (IC) of network cables, a random and transient connectivity problem, is a common but hard troubleshooting fault that can cause network performance degradation, system-level failures, and even safety issues. Therefore, to ensure the reliability of CANs, a fault symptom association model-based IC fault diagnosis method is proposed. Firstly, the symptoms are defined by examining the error records, and the domains of the symptoms are derived to represent the causal relationship between the fault locations and the symptoms. Secondly, the fault probability for each location is calculated by minimizing the difference between the symptom probabilities calculated from the count information and those fitted by the total probability formula. Then, the fault symptom association model is designed to synthesize the causal and the probabilistic diagnostic information. Finally, a model-based maximal contribution diagnosis algorithm is developed to locate the IC faults. Experimental results of three case studies show that the proposed method can accurately and efficiently identify various IC fault location scenarios in networks.