1. Can executive information systems reinforce biases?
- Author
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David Paper, Arun Rai, and Charles I. Stubbart
- Subjects
Organizational Behavior and Human Resource Management ,Knowledge management ,Management science ,business.industry ,Computer science ,Decision theory ,Information processing ,Library and Information Sciences ,Management Information Systems ,Empirical research ,Executive information system ,Management of Technology and Innovation ,Key (cryptography) ,Information system ,business ,Key management ,Information Systems ,Overconfidence effect - Abstract
Executive information systems represent a significant departure from traditional computer-based information systems. Advocates of executive systems claim that their systems offer the leading-edge option for making computers truly effective for supporting key management functions. This paper examines the interaction between key characteristics of executive systems and fundamental features of human thinking drawn from the field of Behavioral Decision Theory. We examine the possibility that the operation of these systems may reinforce or intensify certain biases in human information processing. We present three examples of potential bias-intensification: availability, regression effects, and overconfidence. Next, the paper applies the concept of decisional guidance to develop design implications for executive systems. Lastly, the paper offers avenues for theoretical development and empirical research.
- Published
- 1994