1. Exploring Key Drivers of CEO Trust in Family and Non-Family Firms.
- Author
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Lorenzen, Solvej and Gerken, Maike
- Abstract
This study examines the influence of trustworthiness on manager trust in CEOs from family and non-family firms and its subsequent effects on job performance. Drawing from a sample of 482 managers working in family firms and non-family firms, our results show that managers, unlike in non-family firms, build trust in family CEOs based on their perceived integrity and benevolence, while the perceived abilities of family-firm CEOs do not play a role. Further, trust in family-firm CEOs has a positive mediating effect on managers' job performance, leading to higher job satisfaction and reduced turnover intentions. However, this effect does not significantly differ between family firms and non-family firms, suggesting that trust in CEOs does not give family firms a distinct advantage over non-family firms. Our study contributes to the understanding of trust dynamics in organizational leadership and provides insights for future studies on trust and trustworthiness in family and non-family business contexts. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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