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This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments'digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.

The New York Times–bestselling memoir from the legendary, former Boston Red Sox pitcher. Pedro Martinez entered the big leagues a scrawny power pitcher with a lightning arm who they said wasn't “durable” enough, who they said was a punk. Yet Martinez willed himself to become one of the most intimidating pitchers to have ever played the game, an eight-time All-Star, three-time Cy Young Award winner, World Series champion, and Hall of Famer. In Pedro, the always colorful pitcher opens up to tell his remarkable story. From his days in the minor leagues clawing for respect; to his early days in lonely Montreal; to his legendary run with the Red Sox when, start after start, he dazzled with his pitching genius; to his twilight years on the mound as he put the finishing touches on a body of work that made him an icon, this memoir by one of baseball's most enigmatic figures will entertain and inspire generations of fans to come.“Pedro the book is as smart, as funny, and as diva-esque as Pedro the pitcher…Buy the book. Read the book. Celebrate a golden era in Boston baseball.” — Boston Globe “There is little the eight-time All-Star holds back about any subject as he offers a revealing look at a colorful career…The intimate details Martinez offers up from both inside and outside the clubhouse make the book a winner.”—Washington Post“This is the beauty of this book, the machinations of a modern pitcher's mind…Knowing and gritty, this memoir should've been printed on rawhide.”—Los Angeles Times

An “instructive first-hand account of how Iraq's insurgents were defeated” in the surge of 2007—written by a Combat Arms Battalion Commander who lived it (Publishers Weekly). In August 2006, the American war in Iraq was looking grim. Control of Al Anbar Province, the seat of the Sunni insurgency, was said to be irrevocably lost to the insurgents. Al Qaeda in Iraq had planted their flag in the provincial capital, Ramadi, declaring it the capital of their new “Islamic State of Iraq.” In January 2007, the 3rd Battalion, 69th Armored Regiment, deployed to Ramadi, spearheading a surge that would become the D-Day of the Global War on Terror. By mid-summer 2007, attacks in the province were down ninety percent. As the “awakening” swept through Iraq, it brought about the best security situation since 2003. The 3rd Battalion was the only unit to participate in this campaign from start to finish. Moreover, many of the US successes came directly from this unit's work. Awakening Victory tells the story of this incredible campaign through the eyes of the 3rd Battalion commander. It describes the battalion's actions, including incidents previously unknown to the public, but it is not merely another war story. The author uses the actions of his battalion to describe a paradigm shift, moving from a war of bombs and bullets to one of partnership and ideas.