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The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as'the high prophet of quality'by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives. Now, with The Essential Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume. The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well. The Essential Deming reveals Deming's unique insight about: How poor management infects an entire organization The critical importance of management on producing quality products and services Improving management in any company The effective management of people--the manager's single most important task How to educate workers into critical thinkers Ways to preserve statistical integrity while dealing with real-world problems Fully authorized by the Deming estate and published in cooperation with The W. Edwards Deming Institute, The Essential Deming is the first book to distill Deming's life's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization.'To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh.'-- U.S. NEWS & WORLD REPORT'I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products.... Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress.'-- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company'It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them.... The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts.'-- DONALD M. BERWICK, Senior Fellow, Center for American Progress'Toyota Motor Corporation was awarded a Deming Prize in 1965. This laid the foundations for the present growth of our company. I do believe the ideas and theories of Dr. Deming emphasizing the importance of quality control are very useful for people of all ages.'-- TATSURO TOYODA, Senior Advisor, Toyota Motor Corporation'Few rival W. Edwards Deming for impact on management in the twentieth century. Indeed, Deming and Drucker, to my mind, stand apart for the breadth and depth of their vision for management as a profession that truly might help realize the possibility of people working together at their best.... The publication of this expansive edition of Deming in Deming's own words is a seminal event.'-- PETER M. SENGE, MIT and the Society for Organizational Learning

Risk behaviour and risk management in business life influence a wide range of fields in which only a very limited amount of research has been undertaken. These topics have often been treated as if they were theoretically and practically isolated from other fields, the so called risk archipelago problem. What is actually needed is another focus, in which the problem of risk is treated as a central theme. The demand for interdisciplinary research means that there is a need for crossing scientific boundaries. In approaching risk problems from a holistic perspective there is also a parallel need for linking the scientific and the business worlds. Researchers must work closely together in concrete multidisciplinary research projects and in co-operation with the industrial world in seeking out and solving research problems of importance. This book contains selected and re-written papers, and key-note speeches presented in a risk-seminar that Stockholm University organised in June 1997. The seminar, in which 200 researchers and practitioners from 26 countries participated, was divided into four main topic areas: Risk Assessment and Credit Management, Psychology in Business Life, Risk Management in Small Firms and Law and Business Risk. In writing this book, the editor invited eight professors from four continents to assist him in introducing the reader to the different and scientific disciplines and in explaining the need for interdisciplinary, multidisciplinary and cross-disciplinary risk research projects. The book consists of eight chapters and the target groups are researchers, doctoral and master students at universities and business people working in the risk management area.

units. This can be seen as an indicator of the extent to which the MNC is capable of putting its corporate-level resources to work on aglobaI scale. Becerra and San­ tal6 find that about ten percent of the variability of regional units is attributable to corporate effects. The more internationalized the MNC is, the stronger the cor­ porate effect. This suggests that the more internationalized MNCs are also more successful in integrating their international operations, whether by employing worldwide home-grown advantages, or by spreading over the entire organization resources and capabilities developed by a particular subsidiary. This integration within the MNC, that can be assumed to be responsible for the stronger corporate effect in the more internationalized MNCs in Becerra and Santal6's sampie, is the focus of Mauri and Sambharya's paper. These authors study the effect of global integration on the performance of the MNC, operatio­ nalizing global integration as the inter-area product flows within the multinatio­ nal. They find a non-linear relation between global integration and MNC per­ formance. At low levels of global integration, there is a negative relation with performance, which turns positive at intermediate levels, but negative again at very high levels of global integration. Their explanation is that at very low and very high levels of integration the balance between the costs and benefits of global integration activities is negative.

Professional Nursing Concepts: Competencies for Quality Leadership continues its patient-centered, traditional approach to nursing education in an updated sixth edition. Anita Finkelman provides the foundation for pre-licensure nursing students to successfully transition from the classroom into practice. Grounded in the Institute of Medicine/National Academy of Medicine (IOM/NAM) five core competencies for healthcare professionals and the related Quality and Safety for Nursing Education (QSEN) competencies, the content progresses from the basics of the nursing profession and the dynamics of patient care into critical healthcare delivery discussions, ranging from health policy and political action to community health and leadership in nursing practice.

The present volume collects a selection of revised papers which were presented at the 21st Euro Working Group on Financial Modelling Meeting, held in Venice (Italy), on October 29-31, 1997. The Working Group was founded in September 1986 in Lisbon with the objective of providing an international forum for the exchange of information and experience; encouraging research and interaction be­ tween financial economic theory and practice of financial decision mak­ ing, as well as circulating information among universities and financial institutions throughout Europe. The attendance to the Meeting was large and highly qualified. More than 80 participants, coming from 20 different Countries debated on 5 invited lectures and 40 communications in regular sessions. The sessions were located at the Island of San Servolo, on the Venetian lagoon, just in front of the Doges Palace. San Servolo Island is a natural oasis, in the midst of a unique urban setting, offering great relaxation in a peaceful park and a panoramic view of Venice. The friendly atmosphere added great benefit to the formal and informal discussions among the participants, -which is typical of E.W.G.F.M. Meetings. It is interesting to consider the story of the Meeting. The previous locations were held at Cyprus, Crete and Dubrovnik - former mile­ stones of the Venitian Republic influence on the Mediterranean Sea. Therefore, that this Meeting should be harboured in the heart of the Republic itself (namely, the Saint Mark basin), was only a matter of consequence.

1.0 Introduction In the popular film'Wall Street', the ruthless investment banker played by Michael Douglas, devotes an ode to'Greed', as part of his speech to the shareholders'meeting of a paper company he aims at acquiring:'The point is ladies and gentlemen that greed, for the like of a better word, is good. Greed is right. Greed works! Greed clarifies, cuts through and captures the essence of evolutionary spirit...'Even though the aforementioned acquisition deal did eventually fail, in today's economy M&A activity is surging to levels previously unknown. With the exception 1 of the first quarters of 2002, the last decade has been characterised by unprecedented 2 number of transactions • It appears that'greed'is gaining ground amongst top executives and shareholders. Inasmuch as greed is an integral part of human nature, so is the propensity to grow and develop a part of organisational nature. Greiner (1998:p.66) claims that organisational evolution is not merely a self-implied process, but a'contest for survival'. In other words, if organisations are to reach and potentially surpass their average life 3 expectancy range of 20 to 50 years, they need to evolve. Mergers & acquisitions seem to play a primary role in the evolution, and thus survival, of organisations.

Thought Leadership is one of the most valuable marketing tools available to today's entrepreneur. Not only is it highly affordable (largely free), it is also available to anyone with an opinion - and who doesn't have one of those? Becoming THE Expert explains how business owners, entrepreneurs, marketers and sales professionals can better position themselves as experts in their own particular industry and help to build brand awareness, generate leads and ultimately drive sales through the sharing of their detailed knowledge and insight. Written in plain English and using real world examples, the book explains how to find your voice and then plan, create and distribute Thought Leadership Marketing campaigns using a wide range of channels including blogs, white papers, videos, podcasts, webinars, PR, the media, books, eBooks, public speaking opportunities and social media. This book is for any business professional who values the idea of sharing knowledge, empowering the people they work with and building their reputation on the back of holding an open and honest dialogue with the communities they serve.

Thought leaders advance the marketplace of ideas by proposing actionable, commercially relevant, research-backed,new points of view. They engage in and showcase innovative thinking as opposed to churning out product-focused, brand-centric white papers, or “curated” content that mimics others'ideas. But while individual thought leaders are in plentiful supply (at least, those who self-identify as such), many organizations struggle to establish their thought leadership approach. If you recognize the importance of differentiating yourself to clients by offering compelling points of view that are intriguing, innovative, inspiring—and wholly relevant to them—this book is for you. Authors Dr. Liz Alexander and Craig Badings, who have more than 50 years of consulting experience between them, have devised a series of questions that will provoke you to consider all the elements necessary to execute a successful organizational thought leadership campaign. The authors have done the preliminary thinking for you so that your organization can better leverage your value in your industry. This book takes a different approach to many who see thought leadership as part of a short-term product marketing, advertising, or PR strategy. It will ensure that you embed thought leadership across the entire organization and centralize it as part of your client-centric culture. Many organizations are squandering time, money, and effort on initiatives that do not move the needle in terms of establishing a differentiated brand identity, deep trust, and loyal followership. Arm yourself with this small yet immensely powerful book and that will no longer be something you have to worry about. THOUGHT LEADERSHIP tweet is part of the THiNKaha series whose slim, easy-to-read-and-absorb books contain 140 thought-provoking and actionable quotes (tweets/ahas).

#1 New York Times bestselling author Admiral McRaven tells stories from his life and career that illustrate the principles of effective leadership during times of crisis. Throughout his 40-year career, Admiral McRaven has experienced every manner of calamity imaginable. From managing failed hostage rescues to responding to student unrest, McRaven has learned how to successfully navigate crises—those moments that push the limits of your experience and challenge your confidence, when leadership skills alone may not be enough.Conquering Crisis provides a new set of tools for facing these stressful moments with poise. It breaks crises down into five phases assess, report, contain, shape, and manage—and provides concrete steps to come out the other side stronger. With incredible personal stories, thought-provoking parables, and memorable lessons, Admiral McRaven sheds light on the ways we can rise to the occasion in times of crisis and act as leaders, no matter the situation.

The business environment is changing more rapidly than ever before, and new business ideas are emerging. This book discusses applying insights from design thinking and the jobs-to-be-done framework to craft novel strategies that satisfy customer needs, make use of available capabilities, integrate requirements for financial success, and provide a competitive advantage. It guides readers through the jungle encountered when developing a strategy for sustained growth and profitability. It addresses strategy design holistically by applying abductive reasoning, iteratively observing customers, focusing on empathy and prototyping ideas, and validating them by actual customers. This second edition extends the original design thinking for the strategy process by adding a robust framework for strategic decision-making based on customer value creation and firm value appropriation rooted in the jobs-to-be-done theory. It particularly focuses on how market structures, including peer-to-peer markets, impact strategy design. Uniquely applying insights from design thinking to strategy, this book is a must-read for graduates, MBAs, and executives interested in innovation and strategy, as well as corporate strategists, innovation managers, business analysts, and consultants.

Leadership is not a solo sport; it's about people and how they engage with one another. True leadership isn't driven by an individual's ego, but by the ability to connect, understand, and inspire others. Emotional Intelligence (EQ) enables leaders to shift their mindset, empowering their teams to reach their highest potential. Creating an Even Greater Whole: Becoming an Emotionally Intelligent Leader offers managers a fresh perspective and practical tools to navigate their leadership journey.

Das Buch stellt einen kontext-orientierten, dynamischen Ansatz für komplexe Veränderungsprojekte in Organisationen vor. Die Herausgeber zeigen anhand der soziologischen Systemtheorie einen Referenzrahmen auf, der nicht nur die klassischen Aspekte der Veränderungstheorie thematisiert, sondern auch das Zusammenspiel von formaler und informeller Ebene sowie der Schauseite (Außenwirkung) von Organisationen verdeutlicht. Eine Referenz an die Theaterwissenschaften – „wenn Luhmann auf Shakespeare trifft“ – verdeutlicht die Eigenarten in der Kommunikation nach außen. Das organisationale Change Management bezieht sich dabei nicht nur auf die Strategien und deren Umsetzung, sondern berücksichtigt vor allem den schnellen Anpassungsbedarf in Organisationen. Ausgehend von der Organisationstheorie werden sowohl die formalen als auch die informalen Aspekte der Struktur und der Kultur einer Organisation in den Vordergrund gestellt und die emotionale Seite des Wandels betont. Zusätzlich zur Emotionstheorie werden in den Beiträgen das strategische Management, Kommunikation, Human Resource Management und die Außenwirkungen der Organisation thematisiert. Das Buch ist ein Hilfsmittel für jeden, der ein Veränderungsprojekt leitet oder die Anpassungsfähigkeit des Unternehmens unterstützen möchte.

Business Intelligence (BI) and data-driven decision-making have long been atop the priority list for companies. However, many companies continue to struggle to keep up. The collision between rising management expectations, rapid technological advancements, and organizational rigidity, along with traditional ways of working, often hampers progress. This book aims to contextualize innovations like Big Data, the Internet of Things, and Artificial Intelligence, which have predominantly been discussed from a technology-centric standpoint, within a business framework. It presents compelling evidence that companies without a well-organized and leveraged business intelligence strategy are prone to squandering money and resources on hasty and improvised BI initiatives. The book delves into effective business intelligence application, equipping practitioners with a solid understanding of successful practices and how to implement them. Practical tips and accelerators, including a template for documenting a BI strategy for organizations, are provided. The book is intended for business professionals and decision-makers responsible for strategic BI initiatives, as well as practitioners and users of business intelligence systems.

This book focuses on innovative leadership in change management amid digital business transformation. By combining theoretical insights with practical guidance, case studies, and a transdisciplinary approach, it not only provides up-to-date insights for researchers but also equips leaders with the skills, knowledge, and tools necessary to successfully guide their organisations through the challenges and opportunities of the digital age. It primarily emphasises placing human considerations at the forefront of discussions regarding digital transformation. The book features contributions that tackle essential topics, such as developing a digital mindset, the psychological challenges of digital transformation, and innovative leadership roles, addressing specific areas such as small and medium-sized companies, the creative industry, family-run businesses, and aspects of the Gen Z generation. It emphasises the use of innovative technologies such as AI to explore diverse perspectives on risk-taking, responsible leadership, building a resilience culture, international views on managing digitalisation, and the strategic use of communication in digital change processes. Under the three focus areas'Success Factors and Innovative Leadership in Digital Change Management,''Digital Transformation in Counterpoint to Conventional Methods,'and'Leadership Mindset for Digital Transformation,'it transcends conventional literature by offering a transdisciplinary investigation of leadership in the digital age, revealing crucial perspectives, and delivering actionable strategies to meet the evolving challenges of organisational change. This volume provides valuable insights and knowledge tailored for professionals in business and management but is equally beneficial for researchers and students aiming to deepen their theoretical understanding. Additionally, it offers practical guidance and real-world case studies to support consultants, entrepreneurs, and policymakers alike.

This book focuses on the contemporary applications of effective and ineffective leader succession narratives for contemporary organizational leadership. From Moses and Joshua to Paul and Timothy, the Old and New Testaments are replete with narratives described the leader transitions of prophets, judges, kings, apostles, and pastors. Leadership succession is a complex process in that each situation is contextually unique. This book explores 10 narratives in the Bible that demonstrate the contextual complexities of leader succession and how leaders navigated it, for the good and bad. Each chapter focuses on a different example of leader succession: six Old Testament narratives, three New Testament narratives, and one chapter that takes a more holistic Scriptural approach. The chapters provide practical organizational leadership principles that can be applied to contemporary succession planning. Overall, this work contributes to an emerging field of succession planning and informs organizational leaders how to lead from a Biblical perspective.

Covering a range of healthcare settings, Introduction to Health Care Management, Fifth Edition provides a solid orientation to management in the health care discipline. Written for students just entering the field, this reader friendly text is filled with examples designed to engage the reader's imagination, while addressing the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, human resources, and more. The new Fifth Edition integrates population health and information management throughout and offers new coverage of artificial intelligence (AI), the impact of COVID 19, and concepts and issues of diversity, equity, and inclusion (DEI). Many of the cases and exercises are new or significantly updated to reflect current healthcare management challenges, while research resources and references have been updated throughout.

Führungskräfte, Mitarbeitende, Studierende und Forschende, welche die strategische Ausgangslage eines Unternehmens systematisch, zielgerichtet und aus unterschiedlichen Perspektiven heraus analysieren wollen, finden in diesem Buch wirkungsvolle Werkzeuge. Lebensfähigkeitsanalyse, Wertkette, Sortimentsanalyse, Kundenportfolio oder Marktsegmentierung: Eingebunden sind die wichtigsten Erkenntnisse und Instrumente bekannter strategischer Vordenker, aber auch weniger verbreitete Werkzeuge, welche die Autorin in ihrer jahrzehntelangen beraterischen Praxis erfolgreich eingesetzt hat und die sich dort immer wieder als Best-Practice bewähren. Vertieftes Anwendungswissen und konkrete Anleitungen für den Umgang mit den besten Analyseinstrumenten zur Unternehmens- und Geschäftsfeldanalyse Im Vordergrund steht deren nutzenbringender Einsatz. Die systematische Anordnung der Instrumente entlang des Strategieerarbeitungsprozesses erlaubt dem Leser einen schnellen Überblick darüber, welches Werkzeug in welcher Phase des Prozesses geeignet ist. Die strukturierte, vertiefte Darstellung der einzelnen Instrumente ermöglicht eine sichere Beurteilung darüber, welches Tool für welche analytische Fragestellung Nutzen stiftet. Die Kapitel sind so angelegt, dass für jedes Instrument der Schritt vom Wissen über die Anwendung hin zum Nutzen durch Praxisbeispiele vollzogen werden kann. Das Fachbuch bietet nicht nur Rezepte, die für gute Zeiten taugen, sondern auch Instrumente, die insbesondere in Krisensituationen funktionieren und direkt auf die beiden Stellgrößen Gewinn und Liquidität einzahlen. Die vorliegende 2. Auflage wurde durchgesehen und aktualisiert. Der Inhalt Umfeldanalyse Unternehmensanalyse Marktsegmentierung Geschäftsfeldanalyse Dieses Buch bietet Ihnen: wirksame Werkzeuge für die erfolgreiche Strategiearbeit Steigerung der eigenen Methodenkompetenz sowie der Effektivität und Effizienz Konzentration der Kräfte auf die richtigen und Best-Practice-Werkzeuge Professionalisierung der Strategiearbeit Steigerung der Wirksamkeit von Unternehmens-, Segment- und Funktionalstrategien

This book provides graduate students and new entrepreneurs with a variety of organizational effectiveness factors that contribute to an organization's competitive advantage, as well as its present and future success and survival. It offers leaders and employees with common understandings on how organizations work and helps them focus on efficiency rather than immediate actions based on random advice. Featuring short, accessible chapters that offer a “quick read” on important topics, this book is designed to serve as self-study reference for aspiring and current organizational leaders as well as a supplementary text for academic coursework.

Learn the skills you need to be a lead developer, with expert advice on mentoring teams, handling clients and project managers, and keeping your head in emergencies.The Lead Developer Career Guide teaches you how to transition from an individual contributor to a thriving lead developer. It's packed with insider tips, tricks, and strategies drawn from author Shelley Benhoff's 25-year career in technology, providing vital insights for navigating the unique challenges and expectations of the lead developer role. This one-of-a-kind book demonstrates how critical thinking and communication skills can elevate your career. In the Lead Developer Career Guide you'll discover: • The key responsibilities of a lead developer • Techniques for writing effective technical documentation • Strategies for improving development processes • Best practices for communicating with non-technical clients • Methods for mentoring and inspiring a team • Approaches for delivering negative feedback constructively The Lead Developer Career Guide is filled with interviews and real-world case studies from industry professionals and esteemed tech experts. You'll learn how to become the public face for your development team, gathering feedback from your coworkers and communicating with clients and stakeholders. Plus, you'll find proven techniques to reliably calculate project estimates, plan a project from scratch, and mentor junior developers and peers alike. Foreword by Steve Buchanan. About the technology To be a successful Lead Developer you'll need more than just technical expertise. You'll be responsible for everything from facilitating architectural decisions that satisfy all stakeholders to mentoring your fellow developers. And you'll be on the hook for delivering great software on time and under budget. Are you ready for the challenge? This book will help get you there! About the book The Lead Developer Career Guide provides the techniques and wisdom you need to transition from individual contributor to lead developer. You'll learn how to collaborate effectively with executive leadership and project managers, present elegant solutions to clients, and think quickly in those inevitable emergencies. When all eyes are on you, this book will ensure you know exactly what to do. What's inside • Improving development processes • Mentoring and inspiring a team • Delivering negative feedback About the reader For aspiring lead developers. About the author Shelley Benhoff has over twenty-five years of experience in tech as a business owner, author, and speaker. The technical editor on this book was Stephen Mizell. Table of Contents 1 What is a lead developer? 2 Lead developer career trajectory 3 Learning lead developer skills 4 Learning any developer skill 5 Writing technical documentation 6 Optimizing the development process 7 Working with project teams 8 Speaking with clients 9 Being a mentor 10 Taking the lead 11 Leading with emotional intelligence 12 Being a successful lead developer

In law enforcement and public safety, the Leadership Gap is the failure of leaders to build enough commitment and buy-in from those they lead to institute change and achieve planned outcomes. The leadership strategies in this book have been curated to help readers identify existing leadership gaps in their organizations and take steps to reduce their size and impact. Each chapter contains proven, practical, purposeful, and evidence-based leadership strategies conveyed through methods, activities, opportunities, and styles. Based on professional experience and academic research, this book is designed to help readers enact challenging leadership decisions in an ever-changing and complex public safety environment.

AS SEEN ON THE TODAY SHOWA groundbreaking, inspiring, and holistic new approach to leadership from one of the top woman C-suite executives in the nationAN OPEN FIELD PUBLICATION FROM MARIA SHRIVERWe all want a healthy and happy personal life, financial security, and to do meaningful work. We don't want to lose sight of our values and, in pursuit of financial security and career success, get sucked into a dead-end job. We want a life filled with purpose and to leave behind a meaningful legacy. But how do we do all these things, especially in today's divisive times?In Lead Like You Mean It, Laysha Ward draws on her storied career as one of the nation's top Black female C-suite executives to show readers the answer: leading with meaning.Leading with meaning entails viewing your life and career as part of the same puzzle, acting from your purpose, making intentional choices, nurturing relationships, and championing and sustaining yourself and others. When you lead with meaning, you are taking a holistic approach that blends your life and career. You are part of something that's bigger than yourself, staying aligned with your purpose no matter what life throws at you or how your purpose evolves. You are stepping into, rather than shying away from, new relationships, even with people from completely different backgrounds. And you are committing to bettering yourself and being of service to others.As you learn to focus on self-care and total well-being, navigate the highs and lows of life and career, and shape a legacy that leaves people and things better off than you found them, you'll discover that leading with meaning—at any age—is the key to a well-lived life.

Managers are facing unprecedented complexity, volatility, and ambiguity, quickly adapting their decision-making, leadership, vision, and strategies. Megatrends and forces of change have profound implications for business models, processes, and organizational structures, calling into question current paradigms and designing future change. Additionally, unprecedented disruptions, unforecastable in their nature, have increased the need for resilience and strategic flexibility.The book aims at tackling the potential interrelations among environmental transformations, strategic decisions, and leadership to better understand the role of external and internal factors on the effectiveness of managers. The book defines “change”: its extent, nature, and characteristics. Then, it focuses on decision-making, the role of potential cognitive biases, and how the interaction with the perception of determined environmental events affects the way in which decision-makers decide to implement specific strategies. Finally, in the light of waves of strategic change, it reviews theories on leadership and transformation by looking at the role and traits of leaders.Since environmental transformations have the potential to “disrupt” not only strategies but also decision-making processes and leadership, the book provides a review on the issue and propose an integrative framework which can be useful for both scholars and managers, especially in the fields of decision-making and strategy.

Business Process Management (BPM) is at a pivotal moment as new opportunities and demands emerge. On the one side, Artificial Intelligence and process mining facilitate entirely new process design and analysis options. On the other hand, organizations are tasked to ensure their business processes are also sustainable, responsible and explainable. In light of this fast moving context, insights into the actual practice of BPM have become indispensable points of reference. The BPM Cases Volume 3 adds 16 new cases to the existing 53 cases from Volumes 1 and 2, bringing the case collection to a total of 69 cases from many well-known organizations across industries and around the world. The focus of Volume 3 is on the return on BPM, its operationalization in light of constraints (e.g., data inaccuracies), scaling BPM across an organization and how to blend BPM into unique cultural settings. The cases show among others how to apply process mining to generate business value and how data-led BPM ensures evidence-based ways to manage processes.

This book is the second volume presenting carefully selected chapters from the proceedings of the 7th International Scientific Conference on Business and Economics (ISCBE),Vila Real, Portugal, which took place in June 2024. The chapters provide key strategies for thriving in the midst of economic turbulence and explore adaptation, innovation and resilience in our modern, unpredictable landscape. They cover a wide range of areas relevant to contemporary business and economics issues such as economic shocks, high inflation, energy crisis, growth prospects, economic forecast, labor market, gender inequalities, migration, entrepreneurship, firm development and innovations, and technological transformation. The book is an essential compass for business leaders to navigate market volatility and economic uncertainty.

Dieses Buch beschreibt fundiert, wie sich Unternehmensverantwortung im Zeitalter von Big Data und Künstlicher Intelligenz verändert und wie Corporate Digital Responsibility (CDR) zu einem nachhaltigen Wettbewerbsvorteil für Unternehmen im digitalen Wandel führen kann. Es liefert Verantwortlichen in Unternehmen einen umfassenden Leitfaden, wie sie die innovativen Aspekte professionell in der Praxis umsetzen können und versetzt sie in die Lage, den Unternehmenserfolg im Zuge der Digitalisierung gesellschaftlich verantwortlich zu gestalten. Die überarbeitete und erweiterte 2. Auflage wurde um neue Inhalte zur praktischen Umsetzung von CDR, zum digital verantwortlichen Führen und zum verantwortlichen Umgang mit Künstlicher Intelligenz ergänzt. Es gibt einen umfassenden Überblick über aktuelle CDR-Rahmenwerke und -Initiativen sowie neue Erkenntnisse zu CDR-Messung, -Berichterstattung und -Benchmarking.

This scholarly work critically examines theoretical deficiencies in the field of strategy, delineating their origins and impact on research and practice. Though it could be viewed as a broadside against the field for the way that it has developed during its first 70 years, it is intended to be an effort to nudge it forward, which will require major institutional reforms not just in how it evaluates its research but also in how it combines theories pedagogically.The author contends that the prevalent publish-or-perish paradigm, successful in the hard sciences, has failed in building a cumulative understanding in the social sciences, including economics, which relies on linkages with others to build cumulative knowledge. This book scrutinizes the consequences of using theory with inappropriate units of analysis, emphasizing the importance of justified expectations. Geared towards researchers, it contributes to the discourse on theoretical development in the field of strategy.

This monograph offers a thorough review of four decades of research on early internationalizing firms, focusing on Born Globals and International New Ventures. It systematically examines 323 empirical studies, exploring the origins, evolution, and key themes within this field. The book covers the theoretical foundations, internationalization strategies, performance outcomes, and the impact of digital technologies on these firms. It also addresses ongoing debates and identifies areas where further research is needed, presenting a clear agenda for future studies. Targeted at scholars, researchers, and advanced students in International Business, Entrepreneurship, and related fields, this monograph is an essential resource for understanding the complexities of early internationalization. It provides valuable insights into the international growth of small and medium-sized enterprises (SMEs) and the factors that influence their success in global markets.

Achieving a common purpose begins with diverse ideas and opinions. This book guides managers through a five-step process to transform productive controversy into unified action. Mastering these steps helps managers stay grounded and effective, even in turbulent times. Learn to handle difficult candidates, manage rivalry and hierarchy, and navigate chaotic discussions. The author introduces innovative concepts on hierarchy, authority, and leadership styles. The message of the book emphasizes recognizing and using “magic moments” in discussions and promoting good will without imposing values. The steps provided in the book help unlock the secrets to effective consensus-building and leadership with practical strategies and insights. This book is essential for managers seeking to foster collaboration and drive successful outcomes.

How does leadership contribute to professional and personal success, improve patient care, and affect the future of nursing and health care? An easy-to-read, interactive approach helps you to identify the characteristics of leaders and followers and illustrates not only how, but also when to use the qualities associated with each to achieve professional and personal success. Explore new ways to conceptualize leadership and develop the skills to advance change and meet the challenges of today's rapidly evolving healthcare landscape throughout your career.

Complete playbook to plan, execute, and showcase corporate sustainability initiatives Based on extensive research conducted in the past several years at the International Institute for Management Development in Switzerland (IMD), Leading the Sustainable Business Transformation: A Playbook from IMD helps readers understand why sustainability matters, what it involves, how it fits with corporate strategy and how to implement it according to the specifics of their companies. This playbook emphasises both strategic and organisational work, delivering a framework to generate solid financial returns without depleting the world's natural and social wealth. With detailed case studies and quotations from executives to provide context, this book explores topics including: How social and environmental sustainability initiatives sharply differ from the much-criticised Environmental, Social, and Governance (ESG) framework Barriers to change based on gaps in organisational capacity and how to overcome them Minimising risks, accelerating change and fostering innovation through AI powered by Big Data Managing performance and measuring impact through new KPIs that utilise relevant metrics Marketing strategies to showcase sustainability efforts in a way that resonates with consumers Filled with actionable strategies to navigate the intersection of global impact and financial success with precision and purpose, Leading the Sustainable Business Transformation is an essential read for executives and business leaders seeking to transform their organisations for the better.

The Work of Management demonstrates how the concepts, models and tools of Systems Leadership can be applied, enabling you to become a more effective manager by improving your own work to create a more positive and effective organisation.Positive organisations, where people come together to achieve a productive and personally satisfying purpose, and which provide the basis for a good society, do not occur by chance. They are created by the work of leaders and members who are dependent upon the way the organisation is designed and operates – its structure and systems. While the theory is explained, this book primarily presents the practical aspects – the specific values, methods and tools – that can be used to improve work and the work performance of direct reports. Building on the bestselling book Systems Leadership, this book provides leaders with a manual for the application of concepts as well as an introduction to Systems Leadership Theory, a method that has been used successfully by businesses from large multinational firms and banks, to SMEs, public agencies and NGOs. It provides a predictive capability, allowing a leader to predict what will work well and what is likely to fail, according to the context. It gives the benefit of foresight as decisions must be made.Designed as a leader's manual for the application of the concepts around Systems Leadership, this book is for people who want to improve their own, and their organisation's, work practices and performance.

In dieser Studie erfolgte erstmals im Rahmen der altersdifferenzierten Führungsforschung eine Analyse der Beziehungen zwischen Führenden und Geführten eines Unternehmens. Der dreistufige Mixed-Method-Ansatz umfasst qualitative Expertise-Interviews (N = 30), welche die Grundlage für eine Online-Befragung der Mitarbeitenden (N = 249, 68%) einer digitalaffinen Firma bildeten. Im anschließend virtuell durchgeführten zweitägigen Führungskräfteworkshop (N = 30) wurden Handlungsempfehlungen abgeleitet. Diese zielten darauf ab, die Ansprüche von Berufseinsteigenden zu berücksichtigen, die Interesse an beruflicher Weiterentwicklung und abwechslungsreichen Arbeitsaufgaben zeigten. Zusammenfassend lässt sich konstatieren, dass die Bewältigung der Distanz, die durch das zweijährige Homeoffice während der COVID-19-Pandemie entstanden ist, eine anspruchsvolle Führungsaufgabe darstellt. Das Ziel der hier angestoßenen Organisationsentwicklung besteht in der langfristigen Steigerung der Arbeitszufriedenheit und Leistungsbereitschaft. Die abgeleiteten praktischen Implikationen empfehlen sich für einen Praxistransfer.

This book explores how economic and social values are created through dynamic, non-linear interactions within cooperative networks. Emphasizing the importance of relations and networks in value creation, the book discusses critical issues such as the relational nature of the firm, relational management and leadership as well as relational philosophy. This includes topics such as network models, stakeholder management, relational contracts, cooperative economics as well as philosophical questions related to relational ontology, epistemology and methodology, inter alia. Written by leading scholars, the contributions highlight the need for new business models and governance mechanisms that integrate resources across different economic and social systems, advocating for a relational approach to economic theory. In turn, the book argues for a network-based, integrative view of businesses, suggesting that economic success is increasingly dependent on the ability to navigate and foster complex relationships within a globalized context. Rich in theoretical and empirical insights, this book is essential reading for academics, policymakers, and business leaders interested in the future of economic thought and practice. It provides a comprehensive overview of the relational paradigm. The book is an invitation to join the conversation on how relational perspectives can transform our understanding of economics, governance, and organizational dynamics.

Discover the power of relationship-building to enhance your leadership, boost your team's well-being, and drive organizational success.In today's dynamic business environment, the success of any organization is deeply rooted in the quality of its internal relationships. In The Relationship-Driven Leader, psychologist and organizational behavior expert Dr. Karen Bridbord offers a revolutionary guide to career success and advancement, regardless of your industry, your company's size, or your role. This groundbreaking book sheds light on how nurturing strong work relationships can lead to unmatched productivity and greater overall wellness throughout the organization and among its staff. Through compelling research and insightful case studies, Bridbord reveals the detrimental impact dysfunctional relationships can have on both personal and business achievements, and how to come back from “relationship system failure.” By rethinking workplace relationships, you can foster deeper connections within your team, resulting in enhanced cohesion and well-being for all members.The Relationship-Driven Leader explores the profound influence of everyday interactions on team experience and team performance. Bridbord emphasizes the importance of “micro-moments” in leadership to spark significant improvements. This book empowers you to take the first step toward becoming the leader everyone aspires to work with by enhancing your leadership skills, boosting workplace productivity, and mastering innovative conflict-management techniques. By focusing on well-being through relationship-building, you can create a healthier, more engaged, and more productive team.

AI has the potential to transform leadership and business—or to lead us toward an automated and uninspiring work experience. Which will it be?Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that's a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.

What will be the right place for humans in the new economy of AI, avatars, automation, and 3D virtual worlds? Our job will be to bring wisdom to our workplace and the marketplace, working with intelligent machines, and this book is the roadmap.Though it addresses growing fears about the future of work, The Future of Leadership is about more than specific technologies. It's about building organizational intelligence (OI): the capability of an organization to comprehend and create knowledge relevant to its purpose. To increase organizational intelligence requires a new kind of knowledge worker—a wisdom worker—who requires a new kind of leadership. Written in an engaging business novel format, this book is the story of how to become a leader of wisdom workers and be successful in the emerging wisdom economy.Seasoned and emerging leaders in all industries, as well as talent development professionals, will value this book's insights into how to step confidently into the developing work paradigm, bringing human values and wisdom together with the latest AI in the real and virtual worlds.

Delivers the tools for a new generation of nurse leaders to forge innovative solutions for complex healthcare issues Authored by world-class innovators and leaders in evidence-based healthcare practice, this text delivers proven strategies for incorporating inventive leadership solutions into daily practice. It is the only such resource to include an accompanying skills-building handbook to help readers put key content into real-world practice. The second edition builds on the strengths of the first with six new chapters focusing on emotional intelligence and crucial conversations, leading in a virtual world, budgeting and the art of negotiation, putting leadership competencies into practice, learning from the frontlines, and building organizational wellness. It spotlights entrepreneurial thinking for nurses working in larger healthcare systems and private practice and includes examples of innovative solutions developed during COVID-19. The text also reflects current AACN Essentials and other national standards and competencies. The book differs from traditional academic texts by providing relatable content that is both practical and engaging. With the aim of stimulating readers to move beyond conventional thinking and behavior, it provides plentiful first-person accounts of successful healthcare leadership and innovation and step-by-step'how-tos'for productively applying concepts. A popular'Call to Action'feature provides practical exercises to help readers develop the skills addressed in each chapter. Motivational quotes, podcasts, learning objectives, review questions, and bulleted takeaway points provide additional opportunities for in-depth learning. An extensive instructor package includes PPTs, podcasts, and useful teaching strategies. New to the Second Edition: Six new chapters addressing emotional intelligence and crucial conversations, leading in a virtual world, budgeting and the art of negotiation, putting leadership competencies into practice, learning from the frontlines, and building organizational wellness Highlights entrepreneurial thinking for nurses in larger healthcare systems or private practice Includes examples of innovation solutions developed during COVID-19 Reflects updated AACN Essentials and other national standards and competencies A supplemental skills-building handbook helps learners put key content into real-world practice. Key Features: Delivers multiple real-world examples of leadership, innovation, and the entrepreneurial mindset with direct applicability to current nursing practice Provides accompanying skills-building handbook to help nurses put knowledge in to practice Includes motivational quotes to inspire and challenge readers Embeds'Calls to Action'---practical exercises to help readers develop specific skills related to chapter content---within each chapter Presents educational podcasts by world-class leaders Offers succinct takeaway points distilling key concepts in each chapter Includes learning objectives, review questions, bulleted takeaway points, and an extensive instructor package

Veränderung tangiert die gesamte Arbeitswelt, die in einem nicht enden wollenden Umbruch steckt. Es geht dabei vor allem um die Veränderung von Führung und die Veränderung der Arbeit an sich. Das beinhaltet Change Management, Organisationsentwicklung sowie den Kultur- und Strukturwandel: alles ist miteinander verbunden. Menschen, die zu Veränderung beraten, diese begleiten oder gestalten, stecken gewöhnlich voller Veränderungskraft. Sie sehen den Change oft positiver als andere. Doch dieser „Change“, auch „Transformation“ oder „Kulturwandel“ ist in der Praxis meistens zäher als in der eigenen Vorstellung. Deshalb geht es immer auch um die eigene Position zum Wandel und die Rolle darin. Die Autorin gibt Denkimpulse für Menschen, die mit komplexen menschlichen Themen in Veränderungssituationen zu tun haben und diese aktiv gestalten möchten. Sie räumt mit vorliegenden Vorstellungen von „Change“ auf und kontrastiert dabei veraltete Grundannahmen und Konzepte mit neuen Erkenntnissen aus Theorie und Empirie. Eine Rolle spielt dabei etwa die Abkehr von der Sicht auf Individuen hin zur Gruppe. Dabei überschreitet sie typische Grenzen zwischen Wirtschaft, Psychologie, Philosophie und Soziologie.

Narcissism is considered a widespread phenomenon at leadership levels, where it is represented disproportionately compared to the general population. Furthermore, younger emerging (leadership) talents exhibit significantly higher levels of narcissism than older generations have shown to date. At the same time, traits of the Dark Triad (narcissism, machiavellianism, and psychopathy) often do not occur in isolation, but rather in combination. For this reason, companies should rethink their personnel selection, management, and development practices today. This analysis will therefore highlight the characteristics and behavior patterns of ruthless individuals from the Dark Triad, as well as possible approaches for intervention and prevention.

Das Herausgeberwerk bietet einen Einblick in das Thema Services Management und Künstliche Intelligenz. In den aufeinander aufbauenden Beiträgen beleuchten die Autorinnen und Autoren technische Grundlagen, praktische Anwendungsfelder, strategische und operative Überlegungen sowie Herausforderungen, die mit der Entwicklung von KI-basierten Services in Unternehmen einhergehen. Im Fokus stehen insbesondere die Kundenzentrierung, die unternehmensinterne KI-Readiness, das Wissensmanagement sowie eine kritische Betrachtung des Datenschutzes und ethischer Fragestellungen. Die Lesenden erhalten Impulse und Best-Practices für die erfolgreiche Implementierung von generativer KI im Services Management, um die Servicequalität zu verbessern und die Zufriedenheit der Kunden proaktiv zu steigern.

Seven out of ten start-ups fail. The reasons for failure are well-known. Yet founders often fail to approach the topic of failure with the seriousness and commitment it deserves. This book aims to change that and offers a new approach for founders to “drive their start-up off a cliff.” Structured as a “how-to guide to failure,” it highlights the most common mistakes founders make, explains where they come from, and illustrates them with real-life examples. The goal of the book is to help founders make the “right” mistakes in order to fail more efficiently (and perhaps help them avoid making these mistakes in the first place). The book includes an interview with German “start-up legend” Prof. Günter Faltin.

NATIONAL BESTSELLERMaintain focus on the first, critical 5% of any project and multiply your results In The 5% Rule of Leadership: Using Lean Decision-Making to Drive Trust, Ownership, and Team Productivity, veteran technology leader and executive Anil Singhal delivers a transformative approach to project management and company leadership. He explains how to focus your efforts on the first, critical stages of any project or initiative to multiply your results and efficacy, delegating the rest to their capable team. The book is a blueprint for building resilient organizations, departments, teams, and projects that can withstand today's unpredictable and volatile environment. You'll learn to avoid micromanagement and maintain your focus on the big, strategic picture, while a well-managed team brings you the results you need. You'll also find: Strategies for determining how to properly set priorities and satisfy employees, customers, and shareholders Techniques for building trust amongst your workforce, your leadership, and other stakeholders Myth-busting advice that blows up misleading and counterproductive habits held by businesspeople and leaders around the world Perfect for managers, directors, executives, entrepreneurs, founders, and other business leaders, The 5% Rule of Leadership will be invaluable to anyone who wants to lead with values and purpose—and deliver remarkable results.

Green Mountain Coffee founder Bob Stiller delivers the timeless leadership approach he pioneered in the 1990s to help you increase engagement, retention, and revenue Decades before the business world discovered the power of authentic staff engagement, Green Mountain Coffee Roasters cofounder Bob Stiller was busy creating a company with a mission to build an engaged workforce focused on innovation. In the end, Green Mountain became a place where people realized they could make a difference, where their input mattered, where they were rewarded fairly, and where they can gro. It became a place workers feel good about. A community. A happy place that got better and better. And business results followed. Green Mountain Coffee Roasters went public, moved to selling wholesale exclusively, invested in Keurig, and became one of the few coffee companies to ever reach $1 billion in sales. It became one of the top-performing stocks of the 1990s on the Nasdaq exchange, and from 1995 to 2015, its stock had a 70 percent compounded annual rate of growth. In Better and Better, Stiller explains how he did it, from donating five percent pretax net income to environmental and social causes, with employees collectively deciding how donations would be used; to paying employees to volunteer in their own communities; to providing much-needed loans to small farms. With Better and Better, you'll learn how to use optimism, self-awareness, and kindness to build an inclusive and cherished workplace culture.

Drawing on contemporary neuroscience, this book shows leaders how they can literally train their mind to become more resilient and have a more sustainable impact.This is a research‑backed and practical guide for how to grow inner capabilities enabling sustainable leadership in this time. It is built around five areas that many leaders will recognize as being challenging on a personal level, such as how to stay calm under pressure, navigate in uncertainty or collaborate skilfully with people with diverse points of views. While many leadership books describe the importance of such traits, few show how to actually cultivate them. Grounded in multiple fields of research, this book offers a practical training manual for the mind. With more than 40 reflections and exercises, it offers a guided tour to an ‘inner gym', showing readers how to cultivate these capabilities.Leaders who have realized that it takes more than IQ and theoretical knowledge to create sustainable impact and are looking for ways to deepen their leadership capacity and authenticity will find them in this practical training manual for the mind.

The need for restructuring and transforming business practices for the benefit of humanity and the environment is a major theme of this book. Interactivity and connectedness of people and things/data is transforming everything. Many organizations, even the traditional ones, have entered a process of transformation through innovation and rethinking their business models, which affects the way leaders communicate, lead, and co-create.Brilliant leadership is a new intellectual framework to guide strategists, gamechangers, senior executives, and aspiring leaders. This new framework is based on our current work on leadership development and focuses on what it means to become a brilliant leader. Brilliant leaders have an authentic personality, the willingness to engage people/teams, inspire others, facilitate (co-)innovation, and commit to making significant contributions (humanity, environment, ethics), and be relevant. The framework is also consistent with the United Nations Sustainable Development Goals (SDG) of ensuring inclusive and equitable quality education, fostering innovation, and developing a lifelong learning mindset.Each chapter of the book is more than a collection of ideas. It is a part of the new intellectual framework that describes ‘Brilliant Leadership'. Each chapter includes a distinct contribution by experts and that at the same time is connected to other chapters through the book's organizing schema, paralleling how the different facets of leadership are inseparable from one another. Together, the chapters present a holistic view of what it means to become a brilliant leader in the transformative digital age. The framework demonstrates this connectivity through a theoretical framework (our model) and a plan (book chapters) of how to approach the specific research inquiry, the tenets of brilliant leadership.What makes this new edition unique? The book is aimed at providing practical strategies and becoming a source of inspiration for what it means to have a new leadership mindset - a brilliant leader who understands how to communicate with empathy and authenticity, engage and inspire others, shift responsibility into shared-commitment, and spark learning in a purpose-driven innovation culture.

From one of the world's most successful global leaders in architecture and design, discover a holistic, humanist approach to leadership centering on an unwavering commitment to developing well-rounded leaders within any organization.Larwrence Armstrong's vision for competitive excellence is animated by investing in and caring about the development of the whole person and their surrounding community. Under his creative, layer-based approach, Ware Malcomb has become a global leader in the industrial building sector—one of the world's most successful and admired businesses of its kind. Now, in Layered Leadership, Lawrence distills the secrets and internal processes of Ware Malcomb's “whole brain leadership” culture and its fearless Strategic Growth strategy, teaching companies of all kinds how to: Synthesize influences, metaphors, and life lessons into a style of leadership Build a mentoring culture that coaches and supports rising leaders Protect executive time for creative work Drive consistent growth through up and down economic cycles Find your formula for greatness and deploy it to attract, keep, and expand business Implement succession strategies that stick When people can bring their whole selves to work, cultivate their diverse capabilities, and identify their best career opportunities, they're on the path to becoming great leaders—and building a surrounding culture of success. An accessible handbook featuring illustrations by Larry, also an accomplished artist, Layered Leadership is an evidence-based guide to raising leaders who will prove instrumental to all kinds of companies'success.

No matter your position or industry, Leading Giants offers proven strategies that will rapidly expand your influence to get you the results you want.Leaders carry a unique burden. They are guardians, protectors, providers, judges, helpers, servants, counselors, and friends—and only a Giant can be all those at one time. Leaders live and die with the actual results they create, and those results are created with and through the people they lead. Dave Durand spent 35 years founding, leading, and selling companies with more than $1 billion in combined sales. Having led hundreds of thousands of people, he distills leadership influence in usable terms. Leading Giants illuminates the Four Superpowers of a Leader, how to rapidly expand your influence, and that in order to succeed, strangely, you have to “think like a criminal.” In addition to building greatness in yourself, your team, and your organization, Leading Giants will help you: Become a Giant—someone who has unlocked their maximum potential in business and in life Inspire great results in those around you—creating profit and long-term wealth for your business Attract and retain incredible talent (other Giants)—keeping all the best players on your team Win against your competitors By learning to serve as a firm but compassionate leader in the face of challenges, you will do the right things, the right way, and reap the benefits. Because life and business are full of good people engaging in destructive behavior, influencing people away from vice and into virtue is the key to peace, prosperity, and profits.

Become a more flexible leader in today's unpredictable world with a revolutionary approach to applying leadership skills—while remaining steadfast in proven principles and your values.Despite the billions of dollars invested every year into leadership development, leaders aren't collectively becoming more successful. Existing tools like assessments, models, and styles have proven largely inadequate in equipping leaders for today's age of work. For leaders to succeed in a landscape more unpredictable than ever, they need a new perspective and a brand-new set of skills that center around what is missing in the models and existing tools: flexibility. Kevin Eikenberry, Chief Potential Officer of the Kevin Eikenberry Group, a leadership consulting company centered on a philosophy of lifelong learning, explains the need for and how to effectively harness this essential flexibility in this guide for leaders at all levels. A roadmap outlining a new toolkit for leaders frustrated with their current effectiveness and confidence, Flexible Leadership teaches readers to: Distinguish between what has and hasn't changed in the world of work—enabling them to lead with greater success and leverage flexibility more effectively Efficiently use, but not rely on, existing and familiar leadership models Apply a framework to be more situationally flexible and effective every day without compromising their values The flexible leader has a clear mindset and increased confidence knowing that they can respond to their everyday situations with greater success, instead of being overly reliant on restrictive and complicated tools that can get in the way. Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.