21 results on '"Bogicevic, Vanja"'
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2. Hostility
3. Service system transformation through service design: Linking analytical dimensions and service design approaches
4. Virtual reality is so cool! How technology innovativeness shapes consumer responses to service preview modes
5. Comparison of Composites, Dichotomous, and Latent Factor Measurement Operationalizations in Hospitality Research on Moderating Effects
6. Discrimination of hotel employees: The role of heteronormativity and political exclusion
7. Information technology and Baumol's cost disease in healthcare services: a research agenda
8. Technological disruptions in services: lessons from tourism and hospitality
9. Virtual reality presence as a preamble of tourism experience: The role of mental imagery
10. It’s Raining Complaints! How Weather Factors Drive Consumer Comments and Word-of-Mouth
11. The effect of nostalgia on hotel brand attachment
12. Influence of Nostalgia on Hotel Brand Attachment Survey
13. Circular vs. angular servicescape: “Shaping” customer response to a fast service encounter pace
14. Gender and age preferences of hotel room design
15. “Hobson’s choice” servicescape: consumer anxiety and enjoyment
16. The impact of traveler-focused airport technology on traveler satisfaction
17. Visual Data Mining: Analysis of Airline Service Quality Attributes
18. Impact of Computer-Generated Images on LODGSCAPE Perceptions and Visit Intentions
19. Traveler anxiety and enjoyment: The effect of airport environment on traveler's emotions
20. The effect of weather factors on restaurant sales
21. Airport service quality drivers of passenger satisfaction
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