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An organization's success in e-business is significantly affected by the quality of its website. However, many websites are unable to retain the attention of their customers, arguably because they only cater to some of the needs of their customers. This study adopts a design science approach to develop a new methodology for designing websites that addresses the psychological, sociological, and cognitive needs of individual users. The methodology is based on multidisciplinary principles drawn from the field of design, as they provide a framework for structuring the various concerns of users. This study contributes by developing a website design methodology anchored in users' needs, so that the websites it produces are successful in achieving their goals. [ABSTRACT FROM AUTHOR]

This paper presents a descriptive review of the information system (IS) infusion literature and proposes a structured framework of factors influencing IS infusion. The IS infusion stage, the last stage of IS implementation, is associated with IS implementation success and evidence suggests the depth of IS use leads to increased efficiency and effectiveness. Despite the introduction of the IS infusion concept in the late 1980s, we observe only a small number of empirical studies that examine factors influencing IS infusion at an organizational and an individual level. In addition, some studies show conflicting results and there is no framework to organize previous studies in a meaningful way. We believe that a descriptive review is an appropriate approach at the current state of IS infusion literature. Given the importance of IS infusion, it seems timely to develop a structured framework detailing all the key factors influencing IS infusion found in the extant literature. The framework is drawn from factors derived from theories used in previous IS infusion studies, such as the technology organization environment theory and the theory of planned behavior, to classify different types of influencing factors namely organization, technology, task-job, firm environment and the individual factors. This review paper facilitates further theory development in the IS infusion domain by highlighting under-researched areas, suggesting future directions, and providing a reference source and a classified framework for IS researchers interested in IS infusion. [ABSTRACT FROM AUTHOR]

Abstract: This paper reports on the use of Inquiry by Narrative Interviews in the examination of mentoring adoption across the Information Systems (IS) project management process within the context of improving project success. McCracken's [1] Long Interview technique brings structure to the data gathering process. Miles and Huberman's [2] Iterative and Constant Comparison Analysis Technique collates interview narratives into patterns and themes in data analysis through a process of clustering, comparing and contrasting. This research approach allows for an in-depth gathering and investigation of mentoring adoption practice experiences. It contributes to the theorization process in this investigation of mentoring adoption practice. [Copyright &y& Elsevier]

Research on IT governance has tended to focus on the issue within a single organizational environment. Our understanding of IT governance in an inter-organizational context remains limited. In addition, few have taken a socio-technical perspective. The aim of the study is therefore to empirically explore the impacts of socio-technical factors on the effectiveness of IT governance for a collaborative network by examining three IT governance elements: structure, process and relational mechanism. This paper reports on the findings of the pilot phase of the broader study. The findings indicate that more effective collaborative IT governance is associated with an active involvement of a governing body; a co-ordinated communication process; and the presence of relational culture and attitudinal commitment. Theoretical and managerial implications of the study are discussed. [ABSTRACT FROM AUTHOR]

Organizations are increasingly using websites not only to capture but also to build relationships with their desired markets. A clear understanding of how best to design effective B2C websites (for both e-commerce and e-service) is therefore vital. Despite its importance, research into the effectiveness of B2C websites remains highly fragmented and user-centric, ignoring the views of web-designers. This study therefore aims to investigate what web-designers consider as attributes of "effective" B2C websites. The relationships amongst attributes are also explored. Twenty web-designers were interviewed using the Repertory Grid Technique in order to elicit factors that they consider important when designing or developing B2C websites. Using a data reduction approach, the elicited attributes were then classified into 14 meta-categories. These meta-categories were compared to prior research. We found that although several meta-categories have been extensively covered in the literature, little attention have been paid to some meta-categories including „Establishing Website Identity‟; „Categorization of Information‟; „Presentation of Information‟; „Advertisements, Pop-Ups and Animation‟; and "Headlines". The inductive approach also permitted the elicitation of the relationships among these meta-categories, giving us a richer understanding of how different website characteristics influence each other. Implications and future research are discussed. [ABSTRACT FROM AUTHOR]