1. An Adaptive Business Intelligence Approach to Surgery Scheduling: A Modular Architecture.
- Author
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Rodrigues, Mariana, Pereira, João, Lobo, Afonso, Sá, Daniel, Lopes, João, and Santos, Manuel
- Abstract
This article presents a new architecture for the surgery scheduling process in hospitals, integrating Artificial Intelligence (AI) and Business Analytics (BA) techniques to optimise information flows and decision-making. The proposed platform has been designed as a modular architecture to monitor key performance indicators such as the number of surgeries scheduled, the percentage of shift occupancy, surgeries scheduled outside of deadlines and the total penalty. The AI algorithms automate the flow of information between surgeries on hold and scheduling dates, but also allow manual adjustments by healthcare professionals, guaranteeing total autonomy in user decision-making throughout the surgical scheduling process. The main aim is to reduce scheduling delays and patients on the waiting list, optimise the use of existing resources and minimise the financial penalties that are increasing every year. Through exhaustive analysis and a rigorous development process, the platform ensures a balance between the automation of processes and the indispensable analysis and human clinical intervention. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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