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This paper investigates effective management approaches for critical software systems, with a focus on monitoring and early warning techniques. Drawing on real software systems developed at CERN (the European Organization for Nuclear Research), the study analyzes suitable software management techniques facilitated by technology and proposes a roadmap for organizations seeking to enhance the reliability of their software systems through such methods. The results of this research provide a template for teams responsible for critical systems, allowing them to implement monitoring both at the level of the software implementation, but also at the level of the day-to-day management of the team's members. Key performance indicators, such as the number of incidents created, are presented and shown to be under control with the implementation of the proposed methods. [ABSTRACT FROM AUTHOR]

This manuscript explores effective management strategies for software teams and portfolios involved in developing critical software systems, using a case study of engineers at CERN (the European Organization for Nuclear Research). The aim of this paper is to investigate and present strategies employed by CERN's development teams in managing critical software systems, with a focus on ensuring quality, reliability, and the ability to support groundbreaking research. The paper analyzes and discusses various management strategies implemented by CERN's software teams, ranging from rigorous (automatic) quality control measures to the organization of self-organizing development teams capable of handling diverse tasks and situations related to their products. The findings based on several quarters of analysis highlight the benefits of the discussed strategies as observed in CERN's development teams. The adoption of these techniques at CERN demonstrates their effectiveness in managing critical software systems for scientific research. [ABSTRACT FROM AUTHOR]