1. How-To pages: Informal systems of expertise sharing.
- Author
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Bannon, Liam J., Wagner, Ina, Gutwin, Carl, Harper, Richard H. R., Schmidt, Kjeld, Torrey, Cristen, McDonald, David W., Schilit, Bill N., and Bly, Sara
- Abstract
The How-To has recently emerged as a genre of online content that describes how something is done. This study focuses on computer and electronics hobbyists and their use of How-Tos-how hobbyists use existing knowledge to solve technical challenges, how they document their new knowledge for one another, and how they exchange help and feedback. Our analysis describes How-To knowledge sharing as a fully decentralized expertise-location system in which the How-To functions as both a broadcast of the author's expertise and a personal portfolio. [ABSTRACT FROM AUTHOR]
- Published
- 2007
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