26 results on '"Madera, Juan M."'
Search Results
2. Lookism in hospitality and tourism workplaces: A multilevel review and research agenda
3. How gendered language emerges in applicant materials and leadership descriptions in the hospitality industry: A text analysis study
4. External review letters in academic promotion and tenure decisions are reflective of reviewer characteristics
5. Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions
6. Feeling good working with you: Perspective-taking as a strategy to increase team member satisfaction
7. Losing talent due to COVID-19: The roles of anger and fear on industry turnover intentions
8. Boycotting Asian restaurants: The effect of mortality salience, contagion name, and media exposure on boycotting
9. Supporting the productivity and wellbeing of remote workers: Lessons from COVID-19
10. CSR influence on job pursuit intentions: Perspectives from the lodging industry
11. Reimagining attraction and retention of hospitality management talent– A multilevel identity perspective
12. Gender diversity in hospitality and tourism top management teams: A systematic review of the last 10 years
13. A within-level analysis of the effect of customer-focused perspective-taking on deep acting and customer helping behaviors: The mediating roles of negative affect and empathy
14. Walking the talk in diversity management: Exploring links between strategic statements, management practices, and external recognition
15. Should I leave this industry? The role of stress and negative emotions in response to an industry negative work event
16. Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication
17. Negative affect, deep acting, and customer compensation as responses to customer mistreatment: The effect of customer-based perspective-taking
18. Transformational leadership and service recovery performance: The mediating effect of emotional labor and the influence of culture
19. Enhancing hospitality students’ motivation to learn food safety knowledge using tablet personal computer (TPC)-based simulation game class activity
20. Customer evaluations of service-oriented organizational citizenship behaviors: Agentic and communal differences
21. Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions
22. Hotel managers’ perceived diversity climate and job satisfaction: The mediating effects of role ambiguity and conflict
23. Perceptions of hospitality careers among ethnic minority students
24. Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions
25. The effect of knowing a second language and experience working with non-English speakers on job performance
26. The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness
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