1. Servant Leadership and Team Cohesion: Procedural Justice and Service Culture as Potential Mediators
- Author
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Norris, Tyler Edward
- Subjects
- Psychology, Servant Leadership, Team Cohesion, Procedural Justice, Service Culture, Leadership, Mediating Variables, Mediators
- Abstract
This study examined the relationships among servant leadership, team cohesion, service culture, and procedural justice. It was hypothesized that service culture and procedural justice would correlate with servant leadership and team cohesion. It was also hypothesized that service culture and procedural justice would mediate the relationship between servant leadership and team cohesion. A total of 125 participants were recruited using Prolific, and after data cleaning, 120 participants’ responses were retained. Results supported all the hypotheses, such that service culture and procedural justice positively correlated with servant leadership and team cohesion, and more importantly, they both fully mediated the servant leadership-team cohesion relationship. These findings imply that the positive correlation between servant leadership and team cohesion is mediated by a culture that promotes procedural justice and service. By treating employees similarly, distributing resources fairly, communicating that process fairly, and modeling serving behaviors, servant leaders can make an impact on how well their team members work together.
- Published
- 2022